Course Syllabus: Collaboration Skills


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Course Description

Collaboration results in the best possible solution to any given issue since all the ideas, solutions, best practices, resources, skills, and issues were examined, discussed, and evaluated using the best possible criterion from a wide spectrum of knowledge, skills, and industry leaders.

This course looks at the collaboration processes, the dynamics within the group to include skills needed, motivational factors, how to manage conflicts that arise, and how to effectively listen to what the other person is trying to say.  Along with listening, for collaboration to happen there must be consensus, which a lesson delves into and shows how it is more than teamwork involved in this systematic technique. Students are taught how to design a process map so a better understanding of all the issues and steps involved are visual and easy to understand, which enables the group to come to a better collaborative answer. With a number of people inevitably there will be differences of opinion so there will be barriers that must be overcome. You will learn the processes and best practices to use when this occurs.

Collaboration takes time but its end result is worth the efforts. Realizing this, this course has a lesson that shows one way to save time in this process is by running an effective meeting and the best techniques to communicate progress. Suggestions are given to keep the meeting to a predetermined time and there are even some great practical tips for getting everyone to the meeting on time. This lesson also covers ways to solve problems and tips for making smart decisions when the choices are tough.

Course Requirements

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Course Topics

Lesson 1: What is Collaboration? Benefits of Collaboration

Lesson 2: Overcoming Defensiveness

Lesson 3: Understanding Truthfulness in Collaboration

Lesson 4: Listening Skills Requirement in Collaboration

Lesson 5: Self-Awareness and Awareness of Others in Collaboration

Lesson 6: The Lifecycle of Collaborative Teams

Lesson 7: Building Consensus

Lesson 8: Resolving Conflicts

Lesson 9: Designing a Process Map

Lesson 10: Manage Accountability

Lesson 11: Overcome Barriers

Lesson 12: Running Effective Meetings and Communicating Progress

Lesson 13: Using Tools for Viewing Problems, Generating Ideas, and Evaluating Solutions

Lesson 14: Problem Solving and Negotiating

Course Materials

All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class.

Grading Policy

Each lesson will include a lesson review quiz along with an assignments. Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what collaboration is.
  • Describe overcoming defensiveness.
  • Describe understanding truthfulness in collaboration.
  • Know listening skills requirement in collaboration.
  • Describe self-awareness and awareness of others in collaboration.
  • Describe the life cycle of collaborative teams.
  • Describe methods for building consensus.
  • Describe methods for resolving conflicts.
  • Describe methods for designing a process map.
  • Describe methods for running effective meetings and communicating progress.
  • Define tools for viewing problems, generating ideas, and evaluating solutions, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
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Assessment Guide

An Introduction1
Exam 110
Exam 28
Exam 37
Exam 47
Exam 58
Exam 69
Exam 77
Exam 86
Exam 98
Exam 109
Exam 119
Exam 127
Exam 137
Exam 148
The Final Exam65
Total Points:176
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