Online Class: Diversity and Inclusion Training

What is diversity? What is inclusion? Why are they so important for you to get work done? In this course, you will learn all that and more. If you are ready to capitalize on the ideal inclusive workplace, sign up now!

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  • 15
  • 17
    Exams &
  • 485
    have taken this course
  • 7
    average time
  • 0.7

Course Description

There are many different aspects of your personality that define your identity. What race you are, what gender you are, and how old you are is just the tip of the iceberg when describing yourself. Maybe you consider yourself to be a go-getter, nonchalant, or more of a natural leader? Maybe you grew up with little money or maybe you were born with more than average?

You are a complex being made of the culmination of years of learning and experience. You have learned how to be who you are, how you belong in a group, and how you view other people. After years of life, you have arrived at your new workplace.

You begin to notice that all of your coworkers seem to act, think, and look the same. They make comments that are supposed to be "jokes" about races other than their own. You notice that the office has a policy on diversity and inclusion, but it seems to be sitting in the corner, gathering dust. You find it difficult to get work done and, thus, leave the workplace.

At this new workplace, you see a diverse range of ages, genders, religions, races, and backgrounds in your coworkers. You feel welcome and included immediately and find it easy to get right to work.

So, what happened? What is diversity? What is inclusion? Why are they so important for you to get work done? In this course, you will learn all that and more. If you are ready to capitalize on the ideal inclusive workplace, sign up now!

  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.6 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(305 votes)

Lesson 1: Why Diversity and Inclusion are Important

There are many distinct aspects to who you are as a person. Only you know the truth to yourself. You know your heritage, your experiences, why you like what you like, and dislike what you dislike. Additional lesson topics: Understand the Importance of Diversity and Inclusion at Work; The Diversity Training Activity Book: Several Activities for Promoting Communication and Understanding at Work; Diversity, Equity, and Inclusion: Strategies for Facilitating Conversations on Race; Diversity and Inclusion: A Beginner’s Guide For HR Professionals 12 Total Points
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Introduce Yourself
  • Assessment: Lesson 1 Exam

Lesson 2: Personal Identity and How it Shapes Worldview

In this lesson, intersectionality will be further explored and discussed. Additionally, how it can affect your business will be a topic of discussion. Additional lesson topics: What is intersectionality, and what does it have to do with me?; Identity Covering in the Workplace: Definition, Examples and Implications; Several Workplace Dynamics That Fuel An Employee Identity Crisis; How to Balance Your Personal and Professional Identity on Social Media 10 Total Points
  • Assessment: Lesson 2 Exam

Lesson 3: Cultural Awareness

Cultural awareness ties into previous topics. Remember the notion of imagining the people around you complexly? This is exactly that but it applies more to yourself rather than those around you. Additional lesson topics: Culture Awareness in the Workplace; Diversity Management; How Culture and Diversity Impacts Business Communication?; Several Levels of Cultural Awareness 10 Total Points
  • Assessment: Lesson 3 Exam

Lesson 4: Types of Diversity

Imagine a diverse workplace in your mind's eye. There are likely a range of races and ethnicities, an equal amount of male and female employees. What other aspects make this group diverse? Additional lesson topics: What Are the Important Dimensions of Workplace Diversity?; Defining Diversity: Beyond Race and Gender 10 Total Points
  • Assessment: Lesson 4 Exam

Lesson 5: What is Fairness?

Being fair in the workplace is key to creating a welcoming and inclusive atmosphere. While being a fair boss consistently can seem like an exhausting prospect, the benefits far outweigh the effort. When you are consistent and equitable across all aspects of your business for all employees, your workplace becomes more loyal and engaged, increasing your company's overall reputation. Additional lesson topics: It's Not Fair! But What Is Fairness?; How to Treat Employees Fairly in the Workplace; Several Ways to Tell If Your Workplace Is Fair 10 Total Points
  • Assessment: Lesson 5 Exam

Lesson 6: Bias and Stereotypes

Bias can be easy to spot when it is overt. However, bias has the ability to skate under the radar as it sometimes can be much more sly and subtle. While bias can be directed to specific groups or individuals, it also can be found in policies, structures, and other practices. Additional lesson topics: The Impact of Biases and How to Prevent Their Interference in the Workplace; Several Steps to Reduce Bias In The Workplace 10 Total Points
  • Assessment: Lesson 6 Exam

Lesson 7: Ethics

Business ethics do not stop at discrimination policy. They enforce the proper practices of governance, trading, social responsibility, bribery, and more. Law often comes into play when speaking on ethics, and it often creates a guideline for ethics to follow. Additional lesson topics: A History of Business Ethics; Several Benefits of Managing Ethics in the Workplace 8 Total Points
  • Assessment: Lesson 7 Exam

Lesson 8: Challenges when Cultivating a Diverse Workplace

In order to create diversity, the entire way a company thinks and operates must be overhauled and reevaluated. When the challenges arise, companies that rise to the challenge and overcome them often go on to reap benefits, such as increased efficiency, profit margin, and overall morale. Additional lesson topics: Challenges of Diversity Management; How Organization Cultivate A Diverse Workforce, Steps Toward Management Of Diversity; Several Must-Read Articles on Diversity in the Workplace: Valuable Insights on the Challenges, Benefits, and Best Practices for Cultivating Diversity 10 Total Points
  • Assessment: Lesson 8 Exam

Lesson 9: Social Constructs

If a person exists in a certain identity, they inevitably will develop personality traits that fall into line with their identity. For example, if someone has been middle to upper class for the entirety of their lives, they may develop a sense of entitlement. Additional lesson topics: Managers need to know about the social construction of reality!; Privilege and Oppression in the Workplace: Definitions, Examples and Implications; Social constructionism 10 Total Points
  • Assessment: Lesson 9 Exam

Lesson 10: Respect and Inclusion

Respect happens when you admire another individual and regard them highly. You also feel that this individual deserves your regard as well as the regard of others, usually due to the good qualities they showcase and what they bring to the workspace. Additional lesson topics: How to Demonstrate Respect in the Workplace; The silent killer of workplace happiness, productivity, and health is a lack of basic civility; Workplace Culture: Several Ways to Handle Disrespectful Employees 10 Total Points
  • Assessment: Lesson 10 Exam

Lesson 11: Using Respectful Language

Communicating with others in the workplace in a respectful manner goes much further than doing the bare minimum to avoid offending anyone. Through effective, clear communication, you prevent misunderstanding. Additional lesson topics: The Language Of Respect At Work; Inappropriate Business Communication; Dress and Language in the Workplace 10 Total Points
  • Assessment: Lesson 11 Exam

Lesson 12: Team Building Across Cultures

Diversity in workplaces is one of the most challenging aspects of business while simultaneously being one of the most rewarding. The influence that diverse cultures can have on a workplace frequently can be underestimated, but ignoring it and not treating it with the respect that it deserves can be detrimental and even fatal to your business. Additional lesson topics: Cultural Barriers and Team Building; Two Quick and Easy Games For Cross Cultural Team Building; How to Build Trust on Your Cross-Cultural Team 10 Total Points
  • Assessment: Lesson 12 Exam

Lesson 13: How to Foster an Inclusive Environment

Creating this inclusive environment for your employees is a way to ensure that all of your employees feel safe, welcome, and comfortable when they come to work. Additional lesson topics: Fostering an inclusive and equitable workplace culture; The Advantages of Mentoring in the Workplace 10 Total Points
  • Assessment: Lesson 13 Exam

Lesson 14: How to Change a Non-Inclusive Environment

For many minority groups, finding a workplace where they can live authentically and be themselves can be difficult. Though there have been many efforts and changes in recent years, it still can be difficult for minorities to find inclusive places of employment. Additional lesson topics: 5 Ways You Can Create a More Inclusive Workplace Immediately -- and Why You Should; What Should Inclusion Really Look Like In The Workplace? 10 Total Points
  • Assessment: Lesson 14 Exam

Lesson 15: Why the World Needs Diversity

Pursuing and cultivating diversity and inclusion in the workplace is the right thing to do. Creating equal opportunities for everyone, regardless of their identity, is non-negotiable in this day and age. It simply is unacceptable for businesses to turn a blind eye anymore. 100 Total Points
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Lesson 15 Exam
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe why diversity and inclusion are important.
  • Describe personal identity and how it shapes worldview.
  • Summarize cultural awareness.
  • Describe types of diversity.
  • Define what is fairness.
  • Recognize bias and stereotypes.
  • Describe challenges when cultivating a diverse workplace.
  • Summarize social constructs.
  • Describe respect and inclusion and using respectful language.
  • Describe how to foster an inclusive environment.
  • Summarize how to change a non-inclusive environment.
  • Describe why the world needs diversity.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Diversity and Inclusion Training
Course Number: 9770572
Lessons Rating: 4.6 / 5 Stars (305 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, and Texas.
Last Updated: September 2022
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $95.00 U.S. dollars

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Student Testimonials

  • "I thought the course was very helpful. It challenged me to think about thinks I had not considered with my coworkers." -- Joy S.

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