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Course Syllabus: Business Writing

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Course Description

We live in a world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer. No one wants to communicate badly.

This crash course in business communication may help remedy your writing woes.
From the basic do's and don'ts of business communication to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. As a one stop guide to a professional's writing career, the class is ideal for assistants, secretaries, executives, managers, and senior managers of any company or organization. Learn about the common mistakes we make when writing a business letter. Learn how often people mistake 'affect' for 'effect', and 'except' for 'accept'.  Learn about how to write business emails.
This course will also give you insights into your reader's mind. Who are they? What do they want? How can you effectively reach out to them? So join us today!

Course Requirements

All course materials are provided within the course lessons.

Course Goals

  • Goal 1: Getting started on the basics of business writing
  • Goal 2: Know your audience, get the message to the reader
  • Goal 3: Improve spelling and punctuation
  • Goal 4: Learn about the tone of your communication
  • Goal 5: Be politically correct
  • Goal 6: Learn about special purpose writing
  • Goal 7: Learn how to write business correspondence through email
  • Grading Policy

    90 - 100 % = A
    80 - 89 % = B
    70 - 79 % = C
    Below 70 = F

    The related exams and assignments test comprehension of lesson material.


    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Describe ways to manage your business writing.
    • Describe editing tools used to making your message more accessible to the reader.
    • Summarize basic spelling and punctuation rules.
    • Describe what your tone should be in business writing.
    • Describe how to be politically correct in your business writing.
    • Demonstrate acceptable methods for writing business letters.
    • Demonstrate acceptable methods for writing business memos.
    • Demonstrate how to write acceptable business emails and proper email etiquette.
    • Demonstrate how to correctly write and format resumes and application letters.
    • Describe the three major writing rules when writing for business, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.

    Assessment Guide

    Lesson 1 Assignment: Introduce YourselfAssignment1
    Lesson 1 QuizExam7
    Lesson 2: Assignment: ProposalAssignment10
    Lesson 2 QuizExam8
    Lesson 3 Assignment: Start-Up SheetAssignment25
    Lesson 3 QuizExam8
    Lesson 4 Assignment: PeriodsAssignment20
    Lesson 4 Assignment: Spelling TestAssignment20
    Lesson 4 Assignment: VerbsAssignment10
    Lesson 4 Assignment: PunctuationAssignment15
    Assignment 4-1: Punctuation PracticeAssignment20
    Assignment 4-2: Memo WritingAssignment26
    Lesson 4 QuizExam9
    Lesson 5 Assignment: ToneAssignment20
    Lesson 5 QuizExam8
    Lesson 6 AssignmentAssignment20
    Lesson 6 QuizExam7
    Assignment 7-1: Sympathy LetterAssignment25
    Assignment 7-2: Resignation LetterAssignment25
    Assignment 7-3 Complaint LetterAssignment25
    Lesson 7 QuizExam9
    Lesson 8: Practice ExerciseAssignment25
    Lesson 8 ExamExam9
    Lesson 9 Assignment: Practice ExerciseAssignment25
    Lesson 9 ExamExam10
    Lesson 10 Assignment A: Business Notes WritingAssignment25
    Lesson 10 ExamExam10
    Lesson 11 AssignmentAssignment20
    Assignment 11-1: Meeting EmailAssignment25
    Lesson 11 QuizExam10
    Lesson 11 Exam AdditionExam10
    Lesson 12 Assignment: Email WritingAssignment25
    Lesson 12 ExamExam10
    Lesson 13: Resume FormatsAssignment2
    Lesson 13 ExamExam10
    Lesson 14 Assignment: Application Letter WritingAssignment25
    Lesson 14 ExamExam8
    Lesson 15 ExamExam11
    Lesson 16 ExamExam10
    Lesson 17 ExamExam10
    Lesson 18 ExamExam10
    Lesson 19 ExamExam10
    Total Points:618
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