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Course Syllabus: Business Writing


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Course Description

We live in a world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer. No one wants to communicate badly.

This crash course in business communication may help remedy your writing woes.
From the basic do's and don'ts of business communication to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. As a one stop guide to a professional's writing career, the class is ideal for assistants, secretaries, executives, managers, and senior managers of any company or organization. Learn about the common mistakes we make when writing a business letter. Learn how often people mistake 'affect' for 'effect', and 'except' for 'accept'.  Learn about how to write business emails.
 
This course will also give you insights into your reader's mind. Who are they? What do they want? How can you effectively reach out to them? So join us today!

Course Requirements

All course materials are provided within the course lessons.

Course Goals

  • Goal 1: Getting started on the basics of business writing
  • Goal 2: Know your audience, get the message to the reader
  • Goal 3: Improve spelling and punctuation
  • Goal 4: Learn about the tone of your communication
  • Goal 5: Be politically correct
  • Goal 6: Learn about special purpose writing
  • Goal 7: Learn how to write business correspondence through email
  • Grading Policy


    90 - 100 % = A
    80 - 89 % = B
    70 - 79 % = C
    Below 70 = F

    The related exams and assignments test comprehension of lesson material.

    Learning Outcomes

    By successfully completing this course, students will be able to:
    • Describe ways to manage your business writing.
    • Describe editing tools used to making your message more accessible to the reader.
    • Know basic spelling and punctuation rules.
    • Describe what your tone should be in business writing.
    • Describe how to be politically correct in your business writing.
    • Demonstrate acceptable methods for writing business letters.
    • Demonstrate acceptable methods for writing business memos.
    • Demonstrate how to write acceptable business emails and proper email etiquette.
    • Demonstrate how to correctly write and format resumes and application letters.
    • Describe the three major writing rules when writing for business, and
    • Demonstrate mastery of lesson content at levels of 70% or higher.
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    Assessment Guide

    Lesson 1 Assignment: Introduce Yourself1
    Lesson 1 Quiz7
    Lesson 2: Assignment: Proposal10
    Lesson 2 Quiz8
    Lesson 3 Assignment: Start-Up Sheet25
    Lesson 3 Quiz8
    Lesson 4 Quiz9
    Lesson 4 Exam: Verbs10
    Lesson 4 Exam: Spelling20
    Lesson 4 Exam: Periods20
    Lesson 4 Exam: Punctuation 115
    Lesson 4 Exam: Punctuation 220
    Lesson 5 Assignment: Tone20
    Lesson 5 Quiz8
    Lesson 6 Assignment20
    Lesson 6 Quiz7
    Assignment 7-1: Sympathy Letter25
    Assignment 7-2: Resignation Letter25
    Assignment 7-3 Complaint Letter25
    Lesson 7 Quiz9
    Lesson 8: Practice Exercise25
    Lesson 8 Exam9
    Lesson 9 Assignment: Practice Exercise25
    Lesson 9 Exam10
    Lesson 10 Assignment A: Business Notes Writing25
    Lesson 10 Exam10
    Lesson 11 Assignment20
    Assignment 11-1: Meeting Email25
    Lesson 11 Quiz10
    Lesson 11 Exam Addition10
    Lesson 12 Assignment: Email Writing25
    Lesson 12 Exam10
    Lesson 13: Resume Formats2
    Lesson 13 Exam10
    Lesson 14 Assignment: Application Letter Writing25
    Lesson 14 Exam8
    Lesson 15 Exam11
    Lesson 16 Exam10
    Lesson 17 Exam10
    Lesson 18 Exam10
    Lesson 19 Exam10
    Total Points:592
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