Microsoft Outlook 2013

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  • 16
  • 26
    Exams &
  • 1,510
    have taken this course
  • 8
    average time
  • 0.8

Course Description

Microsoft Outlook 2013 is the email client and personal information organizer that comes with the Microsoft Office Suite. Outlook 2013 is used by businesses, freelancers, and home users alike to check, sort, and organize emails.   However, that is only the start of what you can do with Outlook. You can also set and delegate tasks, schedule meetings and appointments, add contacts, connect to social media, and much more.

In this course, you'll learn how to:

ü Send and receive email

ü Create plain text, rich text, and HTML emails

ü Sort and organize your emails using folders

ü Add attachments

ü Mark emails that need your special attention – and have Outlook remind you

ü Format text within emails

ü Advanced formatting techniques to create HTML newsletters in the body of an email!

ü Connect to social networks

ü Add contacts and manage them with address books

ü Use the calendar to set appointments, meetings, and events

ü Create to-do lists to help you get your tasks finished on time

ü Set reminders for meetings, tasks, and other things that need your attention

ü Subscribe to RSS feeds, including YouTube

ü Share emails, contacts, and calendars

ü And much more!


This course is designed to teach you skills you'll need to successfully use Outlook 2013.   Each lesson contains step-by-step instructions and explanations to show you how to use the features, then walks you through so you can see how everything is done.   You don't need previous experience with Outlook to be able to complete this course. This course will start with basic skills, then move forward to more advanced features and techniques. You're just sixteen lessons away from mastering Outlook 2013 and using the program to make your day-to-day tasks a lot easier!

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.5 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,014 votes)

Lesson 1: Introduction to Microsoft Outlook 2013

Microsoft Outlook 2013 is the email client and personal information organizer that comes with the Microsoft Office Suite. 9 Total Points
  • Lesson 1 Video
  • Review Article: What's new in Outlook 2013
  • Take Survey: Reasons for Taking this Course
  • Complete: Lesson 1 Assignment
  • Complete: Lesson 1 Exam

Lesson 2: Navigating Outlook 2013

Learning to navigate through Outlook is the difference between struggling to find the tools and features you need - and being able to go to them quickly -- therefore, saving time and aggravation. 10 Total Points
  • Lesson 2 Video
  • Complete: Lesson 2 Assignment
  • Complete: Lesson 2 Exam

Lesson 3: Sending and Receiving Messages

In this lesson, we're going to start talking about sending and receiving emails. 10 Total Points
  • Lesson 3 Video
  • Review Video: CC and BCC in E-Mail Etiquette
  • Complete: Lesson 3 Exam

Lesson 4: Formatting Messages

In addition to typing an email into Outlook, you can also format an email in much the same way as you would format a document in MS Word, or any other word processing program. 11 Total Points
  • Lesson 4 Video
  • Review Video: How to Format Messages in Outlook
  • Complete: Lesson 4 Assignment
  • Complete: Lesson 4 Exam

Lesson 5: Adding Tables and Other Elements to Messages

Outlook 2013 gives you access to features and tools to create HTML newsletters and other publications, right in the body of an email message. 11 Total Points
  • Lesson 5 Video
  • Complete: Lesson 5 Assignment
  • Complete: Lesson 5 Exam

Lesson 6: Inserting Graphics and Images Into Emails

Adding attachments is one way you can include art, images, and other files with your email. 10 Total Points
  • Lesson 6 Video
  • Complete: Lesson 6 Exam

Lesson 7: Working With Messages

One of the new features in Microsoft 2013 is the ability to sort your emails by conversation. 9 Total Points
  • Lesson 7 Video
  • Review Article: Include an Electronic Business Card in your e-mail signature
  • Review Video: How to add image to an Electronic Business Card in Microsoft and reg; Outlook 2013
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Organizing Mail

In this lesson, we're going to talk about organizing and managing your email in Outlook 2013. 9 Total Points
  • Lesson 8 Video
  • Review Article: How do Outlook users organize emails?
  • Review Video: Outlook 2010 Overview of Organizing Your Email Threads and Conversations
  • Complete: Lesson 8 Assignment
  • Complete: Lesson 8 Exam

Lesson 9: Advanced Mail Features

Outlook 2013 also gives you options to clean up your mailbox to get rid of deleted emails and maximize the space in your Outlook program. 10 Total Points
  • Lesson 9 Video
  • Review 2 Videos: Mailbox Cleanup; Archiving Your Email
  • Complete: Lesson 9 Exam

Lesson 10: Address Books and Contacts

This lesson is going to be all about your address books. 10 Total Points
  • Lesson 10 Video
  • Review 2 Videos: Contacts and Address Book explained; How to Change Views in Outlook
  • Complete: Lesson 10 Exam

Lesson 11: Using the Calendar

You can use the calendar in Outlook 2013 to enter appointments and meetings, as well as keep track of other things you need to remember. 11 Total Points
  • Lesson 11 Video
  • Review Video: Calendar Options
  • Complete: Lesson 11 Assignment
  • Complete: Lesson 11 Exam

Lesson 12: Reminders

In this lesson, we're going to learn to use and set reminders. 9 Total Points
  • Lesson 12 Video
  • Review Article: Set or remove reminders
  • Complete: Lesson 12 Exam

Lesson 13: Tasks

In this lesson, we're going to learn everything about entering tasks and to-do items in Outlook. 10 Total Points
  • Lesson 13 Video
  • Review Article: Creating Tasks and To Do Items
  • Review Video: Adding Tasks To The Calendar
  • Complete: Lesson 13 Exam

Lesson 14: Notes

In Outlook 2013, notes are just like the good, old-fashioned paper Post-It notes you may keep on your desk. 11 Total Points
  • Lesson 14 Video
  • Review Video: How to Create Notes in Outlook
  • Complete: Lesson 14 Assignment
  • Complete: Lesson 14 Exam

Lesson 15: Social Media and Outlook 2013

Outlook 2013 has features built in to help you stay up-to-date with your social media accounts. 10 Total Points
  • Lesson 15 Video
  • Review Article: How to Add RSS Feeds to Outlook 2013
  • Review Video: Create Email Signature in Outlook with Social Media Links - Facebook, Linkedin
  • Complete: Lesson 15 Exam

Lesson 16: Sharing

In this lesson, we're going to cover the various methods to share information using Outlook. 45 Total Points
  • Lesson 16 Video
  • Take Poll: What is your opinion of this course?
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 16 Assignment
  • Complete: Lesson 16 Exam
  • Complete: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what Microsoft Outlook 2013 is and why it is useful to your computing needs.
  • Demonstrate Outlook 2013 setup, navigation, sending and receiving email messages.
  • Demonstrate formatting messages and adding tables and pictures to email messages.
  • Demonstrate working with messages, organizing email, and using advanced mail features in Outlook 2013.
  • Demonstrate using address books and contacts in Outlook 2013.
  • Demonstrate using the calendar, reminders, tasks, and notes in Outlook 2013.
  • Demonstrate using social media in outlook 2013, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Microsoft Outlook 2013
Course Number: 8900206
Course Requirements: View Course Requirements
Lessons Rating: 4.5 / 5 Stars (1,014 votes)
Languages: English - United States, Canada and other English speaking countries
Course Type: Computer Skill (Self-Paced, Online Class)
CEU Value: 0.8 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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