The Importance of Setting Ground Rules when Running a Day-Care Business
 
 
Introduction
You have met the legal requirements for starting your home daycare business and decided that you have adequate equipment, toys, and space to provide for a certain number of children. You have childproofed your home, taken CPR and first aid classes and are ready to get started. However, setting ground rules and developing policies and procedures that will help your home daycare business get off to a good start and stay there requires a little bit of attention to detail. This article will cover meeting new parents and children, the importance of maintaining accurate records, and the necessity of certain types of forms to prepare for your home daycare business.

Meeting New Parents and Children
Those involved in child care know and understand the importance of not only being able to connect and understand children, but to be able and understand the concerns of parents as well.

The demands of family responsibilities and commitments, jobs, and the strains of striving to pay the bills and meet the needs of family and friends can be overwhelming for many new, and experienced, parents. One of the best things a childcare provider can do to help assure parents that his or her child or children are going to be in good hands is to show them and tell them that every child is special in your eyes.

Getting to know the parents is one way the childcare providers can best care for the needs of children. Many parents will have doubts and feel guilty for leaving their child with you, but unfortunately, doing so is often necessary to earn a living.

Many parents who drop off their children at your doorstep will worry that you will eventually take their place as the major role model in their child's life. However, babies, toddlers, and small children can never get too much love, comfort, or security. Yes, many parents will be jealous of the time that you spend with their children, but assure them whenever necessary that they are the parents and you are providing extracurricular care - not replacing them as a surrogate parent.

Show parents that you care about their child by asking them when they last ate, how they're feeling, if they need a nap, and other such questions that will assure them that you will take care of their child's needs. In addition, it helps when the childcare provider is also in tune with the parents and shows them concern and compassion as well.

Working parents often take childcare providers for granted. There are times when parents and children may complain about some aspect of the care that you provide. Learning how to deal with these issues in a calm and mature manner is essential not only to your reputation, but also your business. Discuss such issues with parents away from the presence of children and try to be as agreeable as you can in a way that does not endanger your business operation.

Daycare providers are often encouraged to remember the old saying, "The customer is always right". However, if you disagree with a parent, discuss pertinent issues politely and try to find a middle ground where both you and the parents will be happy, and the safety and the security of the child is always assured.

When meeting parents and children for the first time, avoid making snap decisions, as this is a time where everyone is going to be nervous or on edge. Children may feel insecure and unhappy, parents may feel guilty, and you, the daycare provider, needs to understand that it will take at least a week or two for child and parents to settle into some sort of a comfortable pattern.

Show the parents, parents and child where he or she is going to be allowed to play and engage the child in friendly conversation to help with him or her become more comfortable with the situation. When it comes time to fill out forms or discuss hours, fees, and other issues, it is often suggested that the daycare provider have the parent come back alone at another time to discuss questions or concerns, away from the presence of the child.
Setting Fees
It is often difficult for daycare providers to remember that opening a family childcare business is exactly that -- a business. Setting fees takes time and a little bit of research to determine. Fees should remain static and stable for most until milestones are reached, according to age group and special needs of children. Weekly fees are often determined by the number of hours children are in a daycare, where you live, what other neighborhood, child care centers or family care providers are charging. Socioeconomic capabilities of parents from a wide range of backgrounds and work histories also need to be considered.

Generally, those living in cities and suburbs are able to charge slightly higher fees than those living in a rural or agricultural community. Fees are higher because the cost of living is higher. Local or state childcare agencies will be able to help you determine average weekly fees for your area if necessary.

If you live in a agricultural or blue-collar community, you're not going to able to charge as much as you would in a city or where most of your clients are executive or white collar workers, so take demographics into consideration.

The age of the children who you will be watching and providing care for will also determine the type of fees that are charged. Infants and toddlers generally require more time and effort than preschoolers, and then onto school age children. You should not charge as much for a child that you have after school hours as you would for a child you have all day, but that may also be dependent upon the needs of every individual child.

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Childcare providers also need to determine what they charge for part-time or full-time children. As you can see, it is not always easy to determine a set fee, as every scenario is different. However, before you take children, try to determine what is a reasonable fee for every age group as well as different timeframe scenarios. Be prepared to explain to parents your pricing fees and why your fees differ between children under your care.
Forms, Forms, Forms
When it comes to forms, a few basics should cover your needs. Many childcare providers offer a childcare policy that explains what the various weekly fees are, when fees are due and what types of services those fees include. This paper should also explain your working hours and pickup times. Mention can be made of a feed that will be charged for additional time or for late pickups.

Parents should always be asked to inform the childcare provider, who, in addition to the parents, is allowed to pick up the children if they are not available. Whenever possible, individuals permitted to pick up the child should be listed on a paper with their name, address, phone number, and relation to the family. It is also suggested the childcare providers obtain a photo of these people in order to ensure their identity before children are released into their care.

Applications for childcare should include basic contact information, protocol in case of emergencies, and some sort of history on the developmental or health history of every child. At this time, childcare providers should ask about details about the child's development, and about any special health care needs.

Medical consent forms, permission to treat forms and forms outlining your discipline policies should always be handed out prior to a parent signing his or her application for childcare. Make sure that the parent understands all your policies and procedures. Other policy forms may mention communication guidelines, complaint forms, potty training, and clothing requirements. For example, if Sally's mother does not want Sally's school dress to get dirty, she needs to provide the daycare provider with a change of clothing for Sally to outside and play in.

Forms defining your termination policy, hours of operation, and holiday scheduling will help to avoid future issues or concerns on the part of parents and childcare providers. Termination policies should always provide parents with at least two weeks notice that his or her child is going to be removed from your home daycare business. However, there are times when the behavior of either child or parents requires immediate termination, and reasons for such should be stated clearly in handouts to parents.
Recordkeeping
Daycare providers should maintain a list of children who are present on a daily basis. This not only helps daycare providers maintain more thorough records, but help to ensure parents of when their child ate, napped or regarding any difficulties, concerns, or amusing things that happened that day. In addition, childcare providers are encouraged to maintain a sign in sheet for parents to fill out every morning or when they drop his or her child off, which may also include special instructions, advice, or notes for care on a daily basis.

Forms should be kept in a file drawer or box for the duration of care for any child. Records need to be updated and as accurate as possible and should never be shown to outsiders. Some daycare providers also have a file cabinet, drawer, or box filled with activity ideas for arts and crafts, recipes, and events that may help to provide well-rounded activity schedules for children in multiple age groups.

Conclusion
Childcare policies should include forms or notices of your business operation guidelines. Scheduled hours of operation, childcare philosophies, meal plans, sick care, potty training, activities, and other basic policies and procedures should be created, and read and signed by parents prior to accepting the first child in your home daycare business. Parent-provider agreements should include all the basics of expected care, down to and including nondiscrimination policies and any religious activities that take place during the year.

 

Structure Basics
Introduction
Starting a home daycare business requires more than providing a safe environment for children. It entails more than offering children snacks and a place to nap or play. It also includes structuring activities, schedules, and meals as well as the ability to meet most needs of every individual child in your care. This section will briefly cover some of the basic care that home daycare providers should offer in their business that are geared to meet individual needs and age brackets.

Meals and Snacks Planning
The nutritional needs of children differ by age group, but is essential for the development of children in growth and development. Childcare providers have a certain responsibility when it comes to providing balanced and nutritious meals to the children in their care as well as healthy snacks that meet their nutrition needs. Some of the best foods to have on hand for small children, of course cut in their appropriate sizes, include:
 

· Fresh fruit

· Dried fruit

· Crackers

· Cheese

· Raw vegetables



However, keep in mind the toddlers and small children can be extremely finicky. One of your children may only agree to eat peanut butter and jelly sandwiches, while another only wants oranges. Learning how to deal with each child's likes and dislikes will certainly provide a challenge to childcare providers. Of course, childcare providers cannot spend a major part of their day planning and preparing meals that cater to each child's likes and dislikes. Instead, preparing and planning meals in weekly or monthly chunks will help cut down on both spending and waste. Offer two, and only two, choices to keep grocery costs down.

Whenever possible, post your proposed meal plan so that children as well as parents can see what is on the menu every day. Childcare providers should make sure that children who are allergic or sensitive to certain foods are provided alternatives when appropriate.

Young children don't need to be provided elaborate meals, and in all truthfulness, simpler is better. For example, breakfast items may include the basics such as cold and hot cereal, fresh fruit, bran muffins, and yogurt. Lunchtime meals may include but are not limited to, macaroni and cheese, grilled cheese sandwiches, vegetable soup, tuna sandwiches, or Sloppy Joes. Snacks may include granola bars, raw vegetables, applesauce, celery and peanut butter, and items like soft pretzels or tortilla chips and salsa.

Whenever possible, meals and snacks should be a pleasant experience for both caregivers and children. Offering a choice between two items will help keep the peace and ensure that children get what they need, while still having what they perceive as a choice.
Daily Schedules and Activities

The age mix of the children in your care will determine what types of activities and schedules you plan for. Remember that infants take a lot of individual time and commitment, and toddlers are extremely active, have short attention spans, and will require almost constant visual contact. Preschoolers have longer attention spans, like to play with each other, and school-age children are generally happy doing just about anything.

Daily schedules should include nap times, mealtimes, free play as well as structured play or activities devised by a childcare provider that may include but is not limited to story time, coloring activities, arts and crafts, or outdoors games.

Schedules will also depend on hours of operation, how many children are present during the morning and afternoon hours, and of course, the age ranges of the children in your care.

Children up to the age of five will generally take a nap or have a quiet time in the morning or afternoon. Specifying a scheduled naptime or rest time during certain points during the day will help avoid arguments and will help day care providers "recharge their batteries". Children who don't want to go to sleep should be encouraged to just rest or play quietly without talking to allow those who wish to sleep or doze do so.

Many childcare providers allow children in their care to have free playtime to do as they please or play with the toys they want, independently or in groups. Boys generally like to play outdoors more frequently than girls, a fact that most childcare providers are well aware of. Indoor play is also fun for many children, and a corner of the den or living room may provide adequate space for doing so.

Toys and games should be offered so that all age groups will have something to play with, but also keep in mind that many children like to play with common household items such as cardboard boxes and pots and pan – but avoid items that may prove dangerous to infants were toddlers!

Structured playtime includes activities or group play that are directed by the childcare provider. This type of activity may include telling stories, singing songs, or telling jokes. Activities may be geared for free or structured play and may include finger painting, coloring, modeling clay, or crafts geared toward holidays and special events.

Many parents will have rules regarding how much television their children should watch, as well as the types of toys to be allowed. Some parents don't like their children playing with toy guns other "war toys". Respect the parent's wishes as closely as possible and always avoid excessive television watching.
Meeting the Specific Needs of Every Child

While it is nearly impossible for parents, let alone child day care providers, to meet every need for every child, childcare providers should make an effort to understand the basic needs and requirements of every child in her care. Some children need a little extra TLC, while others are more independent. Some play better with others in a group while some prefer to be left alone.

As with anyone, there are days when children may be more emotional than others. Anger, moodiness, sadness, frustration and confusion are common for many children in child care scenarios, and it is up to the childcare provider to offer comfort or the opportunity to express feelings whenever possible. If you notice a child is having difficulty adjusting to the childcare setting or with other children, speak to the parents and find ways in which both of you can encourage and support the child.

Conclusion