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Class Syllabus: Medical Office Procedures 101

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Office Hours: Continuous
Course Meeting Times: Continuous
 

Course Description

Medical Office Procedures is a course that's designed to help those interested in setting up a medical office or who want to learn how to manage their current medical office more efficiently. With 20 different lessons, this course takes learners from the basics of a medical office to the more specialized concerns that face modern medical practitioners today.

Lessons include:

1 - History of Medical Offices

2 - Types of Medical Offices

3 - Medical Office Staff

4 - Medical Office Management

5 - Computer Skills

6 - Telecommunications

7 - Appointment Scheduling

8 - Proper Patient Care

9 - Triage

10 - Handling Medical Emergencies

11 - Office Maintenance

12 - Billing

13 - Medical Terminology

14 - Medical Coding

15 - Transcription

16 - Medical Records

17 - Privacy Practices

18 - Medical Ethics

19 - Hospital Resources

20 - Medical Office Education

Medical offices take more than just a medical degree to begin and to run effectively. With this Medical Office Procedures course, you will not only learn how to set up a well-run office, but you will be able to create a medical team that offers the highest standards in patient care for each appointment and each person that walks in the door, while still making a profit.

Course Requirements

This course is intended for any age learner over the age of 18. However course completion will require a great amount of reading and writing. It is therefore strongly recommended that students be able to write and read at a high school level.

Course Topics

1 - History of Medical Offices

2 - Types of Medical Offices

3 - Medical Office Staff

4 - Medical Office Management

5 - Computer Skills

6 - Telecommunications

7 - Appointment Scheduling

8 - Proper Patient Care

9 - Triage

10 - Handling Medical Emergencies

11 - Office Maintenance

12 - Billing

13 - Medical Terminology

14 - Medical Coding

15 - Transcription

16 - Medical Records

17 - Privacy Practices

18 - Medical Ethics

19 - Hospital Resources

20 - Medical Office Education

Course Materials

All material other than recommended books required to complete this course is contained online.

Grading Policy

Each lesson is followed by an end of the lesson quiz which will review what is covered in the lesson. Several lessons will also be associated with a related assignment. The number of points each is worth will vary on the content but the format will require an essay type answer that will encourage students to better comprehend course material by writing answers in their own words.

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