Online Class: Outlook 2021

This Outlook 2021 course provides all the knowledge needed to become an Outlook email power user.

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  • 14
  • 15
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  • 1,138
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  • 5
    average time
  • 0.5

Course Description

Master Microsoft Outlook 2021: From Basics to Advanced

Welcome to our comprehensive course on Microsoft Outlook 2021, where we delve deep into the features and functionalities of one of the world's most renowned email and collaboration platforms. Outlook is not just about sending and receiving emails—it's a multifaceted tool that streamlines communication, enhances collaboration, and simplifies scheduling.

Course Overview

Microsoft Outlook 2021 stands as a paragon in the realm of email clients. Beyond the basic functionalities of sending and receiving emails, Outlook offers a myriad of features that cater to everyone from the most tech-savvy professionals to novices just starting their digital communication journey. Whether you're working in a Fortune 500 company, running a budding startup, or simply managing your daily tasks, Outlook has something for everyone.

What You'll Learn

  1. Email Creation & Enhancement: Understand the nitty-gritty of crafting emails that don't just convey information, but do so with flair. With Outlook's rich text and HTML capabilities, learn how to integrate images, create compelling graphs, and use stylized text to ensure your emails aren't lost in the shuffle.

  2. Collaboration Tools: Dive into Outlook's collaborative features, from shared calendars to real-time document editing. Learn to schedule tasks, set reminders, and ensure that teamwork remains seamless and efficient.

  3. Inbox Management: Emails can pile up—fast. But with Outlook's rule creation, you can automate how incoming and outgoing emails are sorted, ensuring your inbox remains organized and you stay on top of your game.

Course Structure

  1. Welcome to Microsoft Outlook: Get introduced to the world of Outlook, understanding its interface and the potential it holds.
  2. Configuring Outlook: Learn the setup process, ensuring that you get the best out of your Outlook experience.
  3. Email Creation & Sending: Delve deep into the art of email creation, ensuring each message is clear, concise, and effective.
  4. Formatting for Impact: Enhance your emails with various formatting tools, making them more engaging and memorable.
  5. Decoding Email Headers: Uncover the importance of email headers and how they can impact your email's deliverability and reception.
  6. Organizing Your Email: Techniques and strategies to keep your inbox clutter-free and organized.
  7. Address Books & Contacts: Efficiently manage your contacts, ensuring that no communication slips through the cracks.
  8. Using Auto-responders: Set up automated email responses for when you're unavailable, ensuring constant communication.
  9. Styling Your Emails: Make your emails stand out with graphics, fonts, colors, and more.
  10. Calendar & Scheduling: Utilize Outlook's calendar features, ensuring you never miss a meeting or deadline.
  11. Task Management: From setting up tasks to reminders, learn how to manage your workload efficiently.
  12. Collaboration Features: Work together, even when you're apart. Dive deep into shared documents, calendars, and more.
  13. Creating Email Rules: Stay on top of your inbox by setting rules that sort and manage your emails automatically.
  14. Sharing & Alerts: Dive into shared calendars, setting up alerts, and ensuring you're always in the know.

Why Choose This Course

Outlook 2021 is more than just an email client—it's a gateway to efficient communication and collaboration. This course, with its detailed lessons, illustrative screenshots, and HD video tutorials, provides an in-depth understanding, ensuring that by the end, you are not just using Outlook but mastering it.

While having the Outlook software is not a prerequisite for this course, it is recommended for a more hands-on learning experience.

Join us on this journey as we uncover the myriad features of Outlook 2021, turning you into an Outlook maestro in no time!

Who should take this course?

This course is valid for anyone interested in using Microsoft Outlook email system but have very little experience with Microsoft applications, minimal experience and/or exposure to computers, or limited experience with email systems in general.
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.3 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(291 votes)

Lesson 1: Welcome to Microsoft Outlook

We'll review exactly what Microsoft Outlook is, the requirements to set it up with your email account, difference from other versions (such as Outlook 365), and what you'll need to be successful and using and mastering Outlook email client. Additional lesson topics: Using Outlook with Exchange 365; Microsoft Outlook Intorudction; New Features of Outlook 22 Total Points
  • Lesson 1 Video
  • Lesson discussions: Why take this course?
  • Complete Assignment: Previous Experience with Microsoft Outlook
  • Assessment: Lesson 1 Exam

Lesson 2: How to Configure Outlook

In this lessons we'll go over what you'll need to configure outlook to work with your email server/email provider. Outlook 2021 and 365 offers a variety of methods for connect to a private email server or a public/free email system (such as Gmail or Yahoo). Additional lesson topics: Outlook Email Account Setup; Manually Adding an Email Account; Configuring Outlook with Gmail 20 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: How to Create and Send Email Messages

In this lesson we'll review how to create and email messages, as well as basic organization and flagging for emails. Additional lesson topics: How to Create an Email; How to Send an Email on a Mac; Sending and Receiving Email with Outlook 20 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: How to Format Your Emails

Gone are the days of plain-text emails. Now you can customize and stylize your emails to convey the right tone for the right audience. Additional lesson topics: Using Rich Text Form or Plain Text; Adjust Font Size and Paragraph Formatting; Turning Formatting Marks On and Off 20 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Outlook Email Headers and Their Importance

Email headers are important to understand and access so that you can determine the origins of an email and determine whether or not it has been spoofed. Additional lesson topics: Manage Messages Using Message Rules; Viewing Internet Message Headers 20 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: How to Organize Your Email

Organizing your email will make you more efficient and professional and Outlook 365 offers you the tools to get the job done quickly and easily. We'll review out to setup folder, color code email emails, move email to folders automatically based on criteria of your choosing, and more. Additional lesson topics: How to Create a Folder; How to Organize Outlook Emails; Organize Emails By Folders 20 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Using Your Outlook Address Books and Creating Contacts

The Outlook 2021 Address Book is probably one of the most important tools you'll use without even realizing it. It stores all contact information of a person you are emailing. Learn how to access it, create new contacts, delete contacts, and how to email a contact. Additional lesson topics: Create a Contact Group and Distribution List; Create Contact Lists on a Mac; Create and Manage Distribution Lists 20 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Using the Away Features to Automatically Send Emails

Outlook offers ways for you to automatically send emails when you are not around. They can be scheduled or sent based on criteria of inbound messages. Additional lesson topics: Creating Outlook Email Templates; Send Email Based on a Template; Setting Up Automatic Replies 20 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Stylize Your Emails with Fancy Fonts, Colors, Graphics, and Pictures

This lesson review more advanced formatting options available in Outlook as well as how to insert graphics and pictures directly into your email messages. Additional lesson topics: Managing Contact Pictures; Adding Logos to Your Outlook Signature 20 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Using the Outlook Calendar and Scheduling Features

Outlook comes with a very power calendaring and scheduling system you can use to organize your personal and work life. You can setup meetings, send and respond to meeting requests, and be reminded of important tasks through out the day. Additional lesson topics: Using Outlook Calendar Views; Creating Additional Outlook Calendars; Create and Manage Calendar Groups; Setting the Default Calendar 20 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Eam

Lesson 11: Using Outlook Scheduling, Tasks and Reminders

This lesson will focus on more details about scheduling, task creations, and reminders that are available in Outlook. Additional lesson topics: Setting and Removing Reminders; Change Default Reminder Time; Sending Follow-Up Reminders; Adding Business and Personal Calendars; Setting Notifications 20 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Using the Collaboration Tools in Outlook

Outlook offers many wonderful tools to help you stay in touch with your contacts by grouping them together and using tasks and reminders to keep everyone current on important projects. Additional lesson topics: Creating Groups in Outlook; Organizing Contact Groups; Creating Tasks and To-Do Items 20 Total Points
  • Lesson 12 Video
  • Assessment: Lesson 12 Exam

Lesson 13: Creating Email Rules to Organize What is Important

Creating rules is a great way to automate what to do with messages as they fill your inbox. For important messages, you can flag them red, for spam, you could send those to the junk mail folder. Additional lesson topics: Editing Outlook Email Rules; Settings Up Outlook Email Rules; Ideas for Using Email Rules 20 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 13 Exam

Lesson 14: Sharing Calendars and Setting up Alerts

Outlook also allows you to share your calendar with other contacts and setup alerts for important tasks and meetings. Additional lesson topics: Sharing Outlook Calendars; Customizing Outlook Alerts 20 Total Points
  • Lesson 14 Video
  • Assessment: Lesson 14 Exam
Total Course Points

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Outlook 2021
Course Number: 57700105
Lessons Rating: 4.3 / 5 Stars (291 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: August 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Instructional Team
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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