Online Class: Outlook 2021

This Outlook 2021 course provides all the knowledge needed to become an Outlook email power user.

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$95.00 (with CEU Certificate)
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  • 14
  • 15
    Exams &
  • 1,084
    have taken this course
  • 5
    average time
  • 0.5

Course Description

This Outlook 2021 course provides all the knowledge needed to become an Outlook email power user. Outlook is so much more than just sending and receiving emails. Outlook is one of the best email clients available that when used expertly, can easily manage thousands of email messages, reliably schedule and remind you of all important meetings and tasks, easily and efficiently collaborate with other coworkers, and work with a calendar of scheduled events that send alerts for upcoming deadlines. What makes Outlook different from many other email clients is that it is an entire collaboration and scheduling tool that benefits fortune 500 corporations, small businesses, busy professionals, and even students and home users. For large corporations, Outlook is the email client standard that integrates seamlessly with Microsoft environments and Exchange server.

This course focuses on teaching new users how to use all the features of Outlook 2021. First, we'll explore the basic ways Outlook can be used to create emails and format them according to certain standards. With Outlook, rich text formatting can be used as well as HTML. We cover creating emails with integrated images, graphs and stylized text so that your emails stand out from the vast sea of other plain text messages.

Next, we will work through all the amazing collaboration features of Outlook. We cover important Outlook components such as the calendar, scheduling tasks and sharing them with other coworkers. With Outlook, you can also automate incoming and outgoing emails using rules, which we cover step-by-step to help you manage and organize your inbox.

With clear and concise step-by-step directions, beautifully illustrated lessons with screenshots, and HD Video tutorials, this Outlook online course will teach you everything you need to know to become an Outlook power user.
You do not need access to Outlook software in order to successfully complete this course. However, it is strongly encouraged. 

Who should take this course?

This course is valid for anyone interested in using Microsoft Outlook email system but have very little experience with Microsoft applications, minimal experience and/or exposure to computers, or limited experience with email systems in general.
Courses Frequently Bought Together:
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.3 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(280 votes)

Lesson 1: Welcome to Microsoft Outlook

We'll review exactly what Microsoft Outlook is, the requirements to set it up with your email account, difference from other versions (such as Outlook 365), and what you'll need to be successful and using and mastering Outlook email client. Additional lesson topics: New Features of Outlook; Using Outlook with Exchange 365; Microsoft Outlook Intorudction 22 Total Points
  • Lesson 1 Video
  • Lesson discussions: Why take this course?
  • Complete Assignment: Previous Experience with Microsoft Outlook
  • Assessment: Lesson 1 Exam

Lesson 2: How to Configure Outlook

In this lessons we'll go over what you'll need to configure outlook to work with your email server/email provider. Outlook 2021 and 365 offers a variety of methods for connect to a private email server or a public/free email system (such as Gmail or Yahoo). Additional lesson topics: Configuring Outlook with Gmail; Outlook Email Account Setup; Manually Adding an Email Account 20 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: How to Create and Send Email Messages

In this lesson we'll review how to create and email messages, as well as basic organization and flagging for emails. Additional lesson topics: Sending and Receiving Email with Outlook; How to Create an Email; How to Send an Email on a Mac 20 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: How to Format Your Emails

Gone are the days of plain-text emails. Now you can customize and stylize your emails to convey the right tone for the right audience. Additional lesson topics: Turning Formatting Marks On and Off; Using Rich Text Form or Plain Text; Adjust Font Size and Paragraph Formatting 20 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Outlook Email Headers and Their Importance

Email headers are important to understand and access so that you can determine the origins of an email and determine whether or not it has been spoofed. Additional lesson topics: Manage Messages Using Message Rules; Viewing Internet Message Headers 20 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: How to Organize Your Email

Organizing your email will make you more efficient and professional and Outlook 365 offers you the tools to get the job done quickly and easily. We'll review out to setup folder, color code email emails, move email to folders automatically based on criteria of your choosing, and more. Additional lesson topics: Organize Emails By Folders; How to Create a Folder; How to Organize Outlook Emails 20 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: Using Your Outlook Address Books and Creating Contacts

The Outlook 2021 Address Book is probably one of the most important tools you'll use without even realizing it. It stores all contact information of a person you are emailing. Learn how to access it, create new contacts, delete contacts, and how to email a contact. Additional lesson topics: Create and Manage Distribution Lists; Create a Contact Group and Distribution List; Create Contact Lists on a Mac 20 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Using the Away Features to Automatically Send Emails

Outlook offers ways for you to automatically send emails when you are not around. They can be scheduled or sent based on criteria of inbound messages. Additional lesson topics: Setting Up Automatic Replies; Creating Outlook Email Templates; Send Email Based on a Template 20 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Stylize Your Emails with Fancy Fonts, Colors, Graphics, and Pictures

This lesson review more advanced formatting options available in Outlook as well as how to insert graphics and pictures directly into your email messages. Additional lesson topics: Managing Contact Pictures; Adding Logos to Your Outlook Signature 20 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Using the Outlook Calendar and Scheduling Features

Outlook comes with a very power calendaring and scheduling system you can use to organize your personal and work life. You can setup meetings, send and respond to meeting requests, and be reminded of important tasks through out the day. Additional lesson topics: Setting the Default Calendar; Using Outlook Calendar Views; Creating Additional Outlook Calendars; Create and Manage Calendar Groups 20 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Eam

Lesson 11: Using Outlook Scheduling, Tasks and Reminders

This lesson will focus on more details about scheduling, task creations, and reminders that are available in Outlook. Additional lesson topics: Setting Notifications; Change Default Reminder Time; Setting and Removing Reminders; Sending Follow-Up Reminders; Adding Business and Personal Calendars 20 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Using the Collaboration Tools in Outlook

Outlook offers many wonderful tools to help you stay in touch with your contacts by grouping them together and using tasks and reminders to keep everyone current on important projects. Additional lesson topics: Creating Tasks and To-Do Items; Creating Groups in Outlook; Organizing Contact Groups 20 Total Points
  • Lesson 12 Video
  • Assessment: Lesson 12 Exam

Lesson 13: Creating Email Rules to Organize What is Important

Creating rules is a great way to automate what to do with messages as they fill your inbox. For important messages, you can flag them red, for spam, you could send those to the junk mail folder. Additional lesson topics: Ideas for Using Email Rules; Editing Outlook Email Rules; Settings Up Outlook Email Rules 20 Total Points
  • Lesson 13 Video
  • Assessment: Lesson 13 Exam

Lesson 14: Sharing Calendars and Setting up Alerts

Outlook also allows you to share your calendar with other contacts and setup alerts for important tasks and meetings. Additional lesson topics: Sharing Outlook Calendars; Customizing Outlook Alerts 20 Total Points
  • Lesson 14 Video
  • Assessment: Lesson 14 Exam
Total Course Points

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Outlook 2021
Course Number: 57700105
Lessons Rating: 4.3 / 5 Stars (280 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.
Last Updated: August 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Instructional Team
Syllabus: View Syllabus
Course Fee: $95.00 U.S. dollars

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