Course Syllabus: Delegation Skills

The Etiquette of Delegation Skills

Delegation of the very work for which you are both responsible and accountable, that you have spent emotional energy to acquire, and in which you have invested education and experience, is a difficult skill to develop. 

Letting go is what it's all about.  But though giving up usually means losing, getting less, taking the back seat, with the right parameters, delegation will give you the freedom to do more with increased efficiency and effectiveness. 

This class will afford an understanding of the advantages of delegation, clarify appropriate and effective methods for carrying it out, including guidelines for assessment, motivation, and continual success.  In fourteen lessons you will move from being a manger trying to do it all and burning out, to becoming a manager who can successfully and purposefully delegate.

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Lesson 1: What is Delegation?

Lesson 2: 5 Ways to Delete Tasks and Why You Should

Lesson 3: The 10 Step Process for Effective Delegation

Lesson 4: Communication: How to Give Better Instructions for Better Results

Lesson 5: Feedback: How to Ask Questions and Listen

Lesson 6: Common Delegation Issues and How to Avoid Them

Lesson 7: Setting Standards and Expectations for Excellent Performance

Lesson 8: How to Motivate Your Staff Regularly

Lesson 9: Management by Objective

Lesson 10: Building Confidence in Your Staff

Lesson 11: How to Delegate Decision Making

Lesson 12: Assessing and Providing Feedback

Lesson 13: Reverse Delegation- How it Happens, How to Prevent & Avoid

Lesson 14: 10 Qualities of a Successful Manager to Increase Output and Quality Through Delegation

All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class.

Each lesson will include a lesson review quiz along with an assignments. Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

By successfully completing this course, students will be able to: