Course Syllabus

 

Course Description

Mastering Business Etiquette: Paving the Way to Success

In the modern business landscape, where competition is fierce and impressions matter more than ever, impeccable business etiquette isn't just a luxury; it's a necessity. Navigating the intricate maze of professional interactions, from meetings to emails to social gatherings, requires an astute awareness of propriety, cultural nuances, and polished personal presentation. This course, "Mastering Business Etiquette," is meticulously designed to elevate you above the competition, ensuring you not only fit in but stand out in every professional setting.

Picture this: two equally qualified candidates walk into a room. One is knowledgeable but lacks the refined touch in their interactions, while the other exudes confidence, knows when to speak, when to listen, and makes everyone in the room feel valued. Which one leaves a lasting impression? Our extensive curriculum aims to ensure that you are consistently the latter.

While many professionals believe they possess adequate etiquette, few understand the breadth and depth of its impact. Our course delves deep, dissecting various elements that might be unconsciously stalling your growth, and offers actionable insights to transcend those barriers. From foundational principles to nuanced strategies, we ensure you're prepared for every situation.

Key Highlights:

  1. Personal Branding & Image: Learn how to craft and project a compelling professional narrative. Your image is not just about how you look, but how you make others feel. We help sculpt your persona so it resonates in every room you enter.

  2. Advanced Communication Techniques: Communication goes beyond words. Understand the subtleties of body language, active listening, and effective verbal conveyance to make every interaction count.

  3. Digital Decorum: In a world dominated by screens, learn how to maintain professionalism across digital platforms, from the perfect email sign-off to voicemail etiquette.

  4. Dress for Success: Decipher the unwritten codes of business attire. What does "business casual" really mean, and how can you use clothing to express your competence and confidence?

  5. Networking & Social Engagements: Seamlessly navigate business cocktails, conferences, and other networking events with grace. Master the art of small talk, introductions, and ensuring mutually beneficial encounters.

  6. Cultural Sensitivity & International Etiquette: As businesses become more global, understanding cultural nuances is essential. Discover strategies for successful international interactions, whether you're traveling abroad or video-conferencing.

  7. Specialized Modules: From job interviews to boardroom presentations, we have tailored sessions addressing the unique challenges and opportunities of various professional scenarios.

By the end of this transformative course, you won't just be another face in the crowd. You will possess the rare blend of knowledge, grace, and professionalism that paves the way to unparalleled success. Whether you're an emerging executive, a seasoned professional looking to refresh your interpersonal skills, or simply aiming to be the best in your field, "Mastering Business Etiquette" is the catalyst to propel your career to unprecedented heights. Join us and invest in a future where every door is open, every interaction is an opportunity, and success is not just a goal, but a guarantee.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define business communication etiquette.
  • Describe methods for building a professional image.
  • Describe how to network and networking etiquette.
  • Identify restaurant etiquette.
  • Identify cell phone etiquette.
  • Identify voice mail etiquette.
  • Identify air travel etiquette.
  • Describe office gossip etiquette.
  • Describe cocktail party etiquette.
  • Summarize business dress etiquette.
  • Identify e-mail etiquette.
  • Identify social media etiquette.
  • Describe job interview etiquette.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Exam 1 12 points
Exam 2 11 points
Exam 3 12 points
Exam 4 12 points
Exam 5 12 points
Exam 6 11 points
Exam 7 12 points
Exam 8 12 points
Exam 9 12 points
Exam 10 12 points
Exam 11 12 points
Exam 12 12 points
Exam 13 12 points
Exam 14 12 points
The Final Exam 87 points
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