Online Class: Outlook 2010

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  • 13
  • 19
    Exams &
  • 1,225
    have taken this course
  • 6
    average time
  • 0.6

Course Description

Outlook 2010 is a personal information software program that's available with the Microsoft Office Suite. Although it's mostly used as an email client, it can also be used for managing tasks, keeping your calendar, managing contacts, taking notes, journaling, and even connecting with friends and colleagues via social networks. Unlike other email programs out there that you can install on your computer, Outlook 2010 can be your email program and planner all in one.
This course is designed to teach all users, regardless of experience, how to use Outlook 2010 for business or personal use. You'll learn all aspects of this program that you need to know in order to use it like a seasoned pro. In this course, you'll learn:
  • How to compose emails
  • How to send and receive emails
  • How to use the calendar
  • How to set appointments, meetings, and events, then share them with others
  • How to take notes
  • How to connect to social networks using Outlook 2010
  • How to create a To-Do list
  • How to have Outlook answer your emails for you when you're away
  • How to assign tasks and schedule meetings – all from Outlook
  • And much, much more

MS Outlook 2010 is a comprehensive program that can be hard to use if you don't know all of its features and shortcuts.  This course is designed to make it simple.   Even if you've never used Outlook before, you'll come away from this course with enough experience to start using it like a pro.


  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.5 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(785 votes)

Lesson 1: Introduction to Microsoft Outlook 2010

In this course, we're going to teach you how to effectively use nearly every aspect of Outlook, from sending, receiving, and organizing emails to completing tasks, using the calendar, and much, much more. 20 Total Points
  • Lesson 1 Video
  • Take Survey: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Complete: Lesson 1 Assignment
  • Complete Exam: Lesson 1: Introduction to Microsoft Outlook 2010

Lesson 2: Address Books

This lesson is going demonstrate how to use your address books. 13 Total Points
  • Lesson 2 Video
  • Review Article: How to import your Personal Address Book to Microsoft Office Outlook 2010
  • Review Video: Video of importing Address Book
  • Complete: Lesson 2 Assignment
  • Complete Exam: Lesson 2: Address Books

Lesson 3: Working with Messages

In this lesson, we're going to start talking about sending emails. This lesson will also be the foundation for more advanced email settings and techniques that we'll show you later in this course. 10 Total Points
  • Lesson 3 Video
  • Review 3 Articles: Basic Tasks in Outlook 2010; Change the message format to HTML, Rich Text, or plain text; Mark Messages As Read in the Outlook 2010 Reading Pane
  • Review 2 Videos: Import Email Messages; Outlook 2010 Tutorial Formatting Messages Microsoft Training
  • Complete Exam: Lesson 3: Working with Messages

Lesson 4: Formatting Messages

This lesson will discuss how you can format messages. 13 Total Points
  • Lesson 4 Video
  • Complete: Lesson 4 Assignment
  • Complete Exam: Lesson 4: Formatting Messages

Lesson 5: Working with Messages Continued

This lesson will focus on some of the new and advanced features in working with messages. 10 Total Points
  • Lesson 5 Video
  • Review 3 Articles: Change the level of importance or sensitivity for e-mail messages; Plan attachment settings in Outlook 2010; Sort Your Emails by Conversation in Outlook 2010
  • Complete Exam: Lesson 5: Working with Messages Continued

Lesson 6: Organizing Mail

This lesson will show you how to organize your mail to save time and have a more effective mail service. 10 Total Points
  • Lesson 6 Video
  • Complete Exam: Lesson 6: Organizing Mail

Lesson 7: Using the Calendar

You can use the calendar in Outlook 2010 to enter appointments and meetings, as well as keep track of other things you need to remember. 9 Total Points
  • Lesson 7 Video
  • Complete Exam: Lesson 7: Using the Calendar

Lesson 8: Reminders

In this lesson, we're going to learn to use and set reminders. If you don't know exactly what a reminder is or how it is used, don't worry. We're going to explain it all. 8 Total Points
  • Lesson 8 Video
  • Review 2 Articles: How to set a reminder in Microsoft Outlook 2010; How To Set Up Default Task Reminders For Outlook 2010
  • Complete Exam: Lesson 8: Reminders

Lesson 9: Tasks

In this lesson, we're going to learn everything about entering tasks and to-do items in Outlook. 10 Total Points
  • Lesson 9 Video
  • Review Article: Create Tasks from Outlook Emails:
  • Review Video: Outlook 2010 Tutorial - Create A New Task
  • Complete Exam: Lesson 9: Tasks

Lesson 10: Notes

In Outlook 2010, notes are just like Post-It notes. You can jot down things that you need to remember to refer to later. You can use notes instead of using scratch paper at your desk and save time and a tree. 15 Total Points
  • Lesson 10 Video
  • Review Article: Export Outlook 2010 Mail, Contacts, Notes, Tasks, and Appointments
  • Review Video: How to video for Creating Notes and Tasks
  • Complete: Lesson 10 Assignment
  • Complete Exam: Lesson 10: Notes

Lesson 11: Sharing

Outlook 2010 offers you several methods of sharing your tasks- calendar- emails- etc. 9 Total Points
  • Lesson 11 Video
  • Review 2 Articles: Outlook 2010 - Granting Delegate Access to your Email; Sharing your calendar in Outlook 2010
  • Complete Exam: Lesson 11: Sharing

Lesson 12: Advanced Features

This lesson will go over how to use Outlook features such as PST files, safely previewing attachments, and setting up eltronic business cards. 9 Total Points
  • Lesson 12 Video
  • Review 2 Articles: Creating Electronic Business Card in MS Outlook 2010; Using the PST Files in Outlook 2010
  • Review Video: Flagging and categorizing messages
  • Complete Exam: Lesson 12: Advanced Features

Lesson 13: Advanced Features Continued

With new technology used in creating Outlook 2010 along with Microsoft Exchange Server, you can now receive voicemail and faxes in your inbox, connect to other social networks (such as facebook) and many more advanced features. 66 Total Points
  • Lesson 13 Video
  • Review Article: Social Networks Integration in Outlook 2010- Outlook Social Connector
  • Take Poll: Let us know what you think of this course
  • Take Survey: Course Comments
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete Exam: Lesson 13: Advanced Features Continued
  • Complete: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what Outlook 2010 is and how it can help you in both personal and business settings.
  • Demonstrate address book usage.
  • Demonstrate using and formatting messages in Outlook 2010.
  • Demonstrate techniques for organizing your email with Outlook 2010.
  • Demonstrate using the calendar, reminders, tasks, and notes in Outlook 2010.
  • Describe how to share information with Outlook 2010.
  • Identify the advanced features of Outlook 2010, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
Course Title: Outlook 2010
Course Number: 8900075
Course Requirements: View Course Requirements
Lessons Rating: 4.5 / 5 Stars (785 votes)
Languages: English - United States, Canada and other English speaking countries
Course Type: General Education (Self-Paced, Online Class)
CEU Value: 0.6 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Dave Scarbrough
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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Student Testimonials

  • "A really organized class. I would take other courses with this instructor. I would give him 5 stars out of 5 stars. The material presented was very organized and extremely useful. As a beginner using Outlook 2010, this enabled me to learn and use the material as it was presented. I also liked the emails I received when my assignments and exams were corrected by the instructor. My family and I am amazed at how much I have learned about Outlook 2010, in such a short amount of time. Thanks again:)" -- Marilynn M.
  • "Awesome! I learned some really cool features that I now apply and use everyday." -- Sue F.
  • "The instructor is helpful and responsive." -- Robert L.
  • "The instructor did a great job in this course and I would like to take other courses from him. I found all of the course very helpful and I am so glad that I took this course. I would recommend it to anyone." -- Jerry C.