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Course Syllabus: Human Resources Management 101


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Course Description



 
Many professionals who enter into the world of human resources believe that they will succeed in their new found field simply because they have a knack for relating with people from all walks of life. While having "good people skills" is certainly a positive attribute for working in the human resources field, being in tune with the ever-changing policies and procedures that successfully make a team or company tick, is just as important as being the boss that everyone loves. Managing your rules and guidelines works in tandem with managing "your humans."

Today, many managers enter the world of human resources simply because they are exceptional managers. They have climbed the rank and file of the corporate ladder, succeeding at each rung, to the point where they are now managing a team, which may include "kids" fresh out of college or professionals who have been in the workforce for some time, sometimes even longer than the manager himself. Having the ability to create synergy on his team, to drive productivity and provide opportunities for employee growth while developing policies and procedures that apply to all are just a few of the trademarks that make a great manager.

Others enter the human resource field by choice. They are the "people" people who want to work in the actual Human Resources department of a company to become "the people that staff and operate an organization … as contrasted with the financial and material resources of an organization. The organizational function that deals with the people ..." Whether its entering the world of human resources by choice or by being thrown in because of your professional successes, the basic principles remain the same: you not only want to get the job done, but also you want to get it done with good people who work collectively and cooperatively toward a common goal successfully. Hiring the right people, training them, affording them opportunities for growth, all while setting parameters and guidelines, is the key to great human resource management.

Course Requirements

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Course Topics

 

HUMAN RESOURCE MANAGEMENT

-Getting the Best from Human Nature-

I.              INTRODUCTION TO HUMAN RESOURCE MANAGEMENT

A.   HR Management: Overview

B.   HR Management: HRM versus HRD (Development)

C.   HR Management: HRM in Today’s Workplace

II.            HISTORY OF HUMAN RESOURCES

A.   Overview of the Labor Department

B.   Unions

C.   The Personnel Department

D.   Human Resource Movement

III.           FINDING AND HIRING THE BEST “HUMAN” FOR THE JOB

A.   Where to Find the Right People

B.   Posting a Truthful Job Description

C.   Important Laws to Remember

D.   Reviewing A Resume and The Application Form

E.   Thought-provoking Interview Questions & What NOT to Say

F.    You’re Hired – Well, Almost

IV.          COMPENSATION AND BENEFITS

A.   Determining Pay Rates For Positions

B.   Hourly, Salary and Incentive-Based Pay

C.   If Money Doesn’t Motivate

D.   Time Off

E.   Health, Dental & Life Insurance

F.    Retirement Plans

G.   Other Perks

V.           STAYING WITHIN COMPLIANCE & CREATING A SAFE WORKPLACE

A.   Employee Policies and Records

B.   Laws, Topics and Issues

C.   Ethics

D.   Basic OSHA Standards

E.   Creating a Safe and Healthy Work Environment

F.    Alcohol, Drugs and EAP

G.   HIV/AIDS in the Workplace

H.   Sexual Harassment

VI.          TRAINING, EMPLOYEE RECOGNITION AND DISCIPLINE

A.   Employee Orientation

B.   Personal, Management and Leadership Development

C.   Training Tools

D.   Motivating and Recognizing Staff Members

E.   Performance Assessments and Reviews

F.    Taking Disciplinary Action

VII.         PROFESSIONAL DEVELOPMENT

A.   Training and Development Activities

B.   Individual Career Development Plan

C.   Management Trainee Programs

VIII.       CALLING IT QUITS

A.   Legal Termination

B.   When An Employee Quits

C.   Cuts and Layoffs

Course Materials

All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class

Grading Policy

Each lesson will include a lesson review quiz along with one or two assignments. Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what Human Resources Management is.
  • Describe the history of Human Resources.
  • Describe the practices to find and hire the best employees.
  • Describe compensation and benefits.
  • Describe how to stay in compliance and methods to create a safe workplace.
  • Describe training, employee recognition and discipline policies and procedures.
  • Know professional development requirements and policies.
  • Describe termination and resignation procedures, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
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Assessment Guide

Lesson 1: HR Management and Development30
Quiz for Module I - Introduction to Human Resource Management3
Lesson 2: HR Management and HR Movement30
Quiz for Module II - History of Human Resources9
Lesson 3: Employee Selection Process25
Quiz for Module III - Finding and Hiring the best “Human” for the job8
Lesson 4: Components of Pay30
Quiz for Module IV - Compensation and Benefits9
Lesson 5: Employee Handbook30
Quiz for Module V - Staying within compliance & creating a safe workplace10
Lesson 6: Motivation and HR Management30
Quiz for Module VI - Training, Employee recognition and discipline7
Lesson 7: Leadership Programs and Employee Growth25
Quiz for Module VII - Professional development10
Lesson 8: Legal Termination of Employees30
Quiz for Module VIII - Calling it quits7
HR Skills: Lesson 9 Exam45
HR Skills: Lesson 10 Exam35
HR Skills: Lesson 11 Exam40
HR Skills: Lesson 12 Exam30
HR Skills: Lesson 13 Exam45
HR Skills: Lesson 14 Exam35
HR Skills: Lesson 15 Exam25
HR Skills: Lesson 16 Exam20
The Final Exam31
Total Points:599
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