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Online Class: How to eBay

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  • 15
  • 27
    Exams &
  • 5
    average time
  • 0.5
  • 1,840
    have taken this course

Course Description

Welcome to this course on eBay: How to Buy and How to Sell on eBay. Whether you're looking for an antique or the latest in electronic gadgets, eBay is one of the most likely online resources for you to find what you're looking for. eBay can also be a lucrative home-based business for men or women looking to generate more income, whether you're struggling in a tough economy or you want to make extra money selling your crafts, collectables or even your car.


We hope you'll enjoy this basic how-to course regarding buying and selling on eBay. In this course, students will learn how eBay got started and grew from just an idea to a multi-billion dollar business in less than a decade.


We'll give you a brief background and tips on deciding what to sell on eBay, how to set up an eBay and PayPal account, and how you can bid for everything from a skein of yarn to rare jade and autographed collectibles to sports equipment to a new engine for your car.


Selling on eBay, the importance of creating good item descriptions and taking good photos of your items is covered in this course, as is encouraging loyalty and positive feedback that enhances your moneymaking efforts. The importance of customer service is also discussed in this course, as is a discussion of how best to resolve customer complaints or disputes. We'll also share ideas with you on what to do (and not do) when listing an item for sale or auction.


We'll show you how to make and send payments or items for your eBay purchases or sales, and how to make the best use of eBay's seller's tools. We'll wrap up the course with a brief mention of tips for success on eBay, setting up your own eBay store, and how to register your eBay business online.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating) 4.6 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,672 votes)

Lesson 1: EBay: How it All Began

EBay connects millions of people wanting to sell, buy, or trade around the world and enjoy raving success at doing so. 8 Total Points
  • Lesson 1 Video
  • Review Article: eBay
  • Complete Assignment: Introduction
  • Complete: Lesson 1 Exam

Lesson 2: Setting up an Account on eBay

Setting up an account on eBay is not complicated, but there is information that you will be asked for. In this lesson, we will go over how to do this. 9 Total Points
  • Lesson 2 Video
  • Review Article: Navigating the eBay website
  • Complete: Lesson 2 Assignment
  • Complete: Lesson 2 Exam

Lesson 3: Deciding What to Sell on eBay

In this lesson, we will talk about popular items to sell on eBay. We also will talk about what items to stay away from and what items or services are illegal to sell. 10 Total Points
  • Lesson 3 Video
  • Review Article: What Should I Sell On eBay?
  • Complete: Lesson 3 Assignment
  • Complete: Lesson 3 Exam

Lesson 4: Buying on eBay

Items listed for sale on eBay may either be bid upon or listed under a "Buy it Now" option. 11 Total Points
  • Lesson 4 Video
  • Complete: Lesson 4 Assignment
  • Complete: Lesson 4 Exam

Lesson 5: Setting Up a PayPal Account

The basics of how to set up a PayPal account are explained in this lesson. 10 Total Points
  • Review Article: Paypal.com
  • Complete: Lesson 5 Assignment
  • Complete: Lesson 5 Exam

Lesson 6: Selling on eBay

There are a few extra steps you need to take to become a seller. 10 Total Points
  • Review Article: Creating a Seller's Account
  • Complete: Lesson 6 Assignment
  • Complete: Lesson 6 Exam

Lesson 7: Listing Items on eBay

In this lesson, we will cover how you can list your items on eBay, the importance of choosing the right category for your item, describing your item, the importance of pictures, and how you set a bid amount or price that you can get for your item. 11 Total Points
  • Lesson 7 Video
  • Review Article: Free Auction Help
  • Complete: Lesson 7 Assignment
  • Complete: Lesson 7 Exam

Lesson 8: Accepting and Sending Payments

In this lesson, we will cover a variety of options and choices that you can make when accepting or sending payments. 10 Total Points
  • Lesson 8 Video
  • Review Article: How Sellers Can Avoid Transaction Problems
  • Complete: Lesson 8 Exam

Lesson 9: Shipping Items

Once the item is ready for shipment, it is time to figure out the best way to send your packages. 10 Total Points
  • Lesson 9 Video
  • Review 2 Articles: USPS Shipping Zone; How to Ship an eBay sale item
  • Complete: Lesson 9 Exam

Lesson 10: eBay Seller Tools

Understanding both ends of the buying and selling spectrum will help you not only buy and sell for profit on eBay but take advantage of all the opportunities, options, and tools that eBay offers. 10 Total Points
  • Lesson 10 Video
  • Complete: Lesson 10 Assignment
  • Complete: Lesson 10 Exam

Lesson 11: The Importance of Customer Service

Treat your customers the way you would like to be treated if you were buying a product. 10 Total Points
  • Lesson 11 Video
  • Review 3 Articles: Buyers support tools; 8 Rules for Good Customer Service; The Importance of Good Customer Service
  • Complete: Lesson 11 Exam

Lesson 12: Dispute Resolution

How you deal with difficulties will also have a large impact on the reputation and customer feedback you receive on eBay. 9 Total Points
  • Lesson 12 Video
  • Review Article: The Resolution Center
  • Complete: Lesson 12 Exam

Lesson 13: Tips to Success on eBay

Taking certain steps to ensure a successful business endeavor as an eBay seller requires focus, organization, and a good degree of customer service. 10 Total Points
  • Lesson 13 Video
  • Complete: Lesson 13 Exam

Lesson 14: Setting Up an eBay Store

Opening an eBay store may offer you an advantage over individual listings or auction items. 11 Total Points
  • Lesson 14 Video
  • Review Article: eBay Stores- Promote Your Store
  • Complete: Lesson 14 Assignment
  • Complete: Lesson 14 Exam

Lesson 15: Legal Issues with eBay

Financial responsibilities and tax obligations go hand in hand with starting a profitable eBay business. 83 Total Points
  • Lesson 15 Video
  • Review Article: IRS
  • Take Poll: How would you rate this course?
  • Take Survey: Program Evaluation Follow-up Survey (End of Course)
  • Complete: Lesson 15 Assignment
  • Complete: Final Assignment
  • Complete: Lesson 15 Exam
  • Complete: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what is eBay.
  • Determine setting up an account on eBay.
  • Demonstrate deciding what to sell on eBay.
  • Demonstrate buying on eBay.
  • Demonstrate setting up a PayPal account.
  • Demonstrate selling on eBay.
  • Demonstrate listing items on eBay.
  • Describe accepting and sending payments.
  • Know shipping items.
  • Describe eBay seller tools.
  • Know the importance of customer service.
  • Know dispute resolution process when buying and selling on eBay.
  • Know tips to success on eBay.
  • Describe setting up an eBay store.
  • Identify legal issues with eBay, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: How to eBay
Course Number: 7550548
Languages: English - United States, Canada and other English speaking countries
Course Type: How To (Self-Paced, Online Class)
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Cathleen Chouinard
Syllabus: View Syllabus
Duration: Continuous: Enroll anytime!
Course Fee: $50.00 (no CEU Certification) || with Online CEU Certification: $75.00

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Student Testimonials

  • "I thoroughly enjoyed this whole course. Thank you Universal Class for offering it." -- Deborah C.

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