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Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what generational diversity in the workplace means.
  • Describe the myths and misconceptions of generational diversity in the workplace.
  • Describe the Silent Generation.
  • Describe the Baby Boomer generation.
  • Describe the Generation Xers.
  • Describe the Millennial Generation.
  • Describe Generation Z.
  • Recognize generational differences that play a role in how to motivate employees at work.
  • Recognize generational differences in leadership styles.
  • Recognize generational differences in giving and receiving criticism and feedback.
  • Recognize generational differences in retaining and recruiting employees.
  • Know the difference in language and etiquette styles of the generations.
  • Describe common obstacles and mistakes made when managing generational diversity, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment Points
Why I Decided to Take this Course...1
Lesson 1 Exam10
Myths and Misconceptions2
Lesson 2 Exam10
Silent Generation2
Lesson 3 Exam10
Baby Boomer Experience2
Lesson 4 Exam10
Generation X2
Lesson 5 Exam9
Millennial Generation2
Lesson 6 Exam10
Generation Z2
Lesson 7 Exam10
Motivating Employees of Different Generations2
Lesson 8 Exam10
Gen X vs. Millennials2
Lesson 9 Exam10
Lesson 10 Assignment: How do you receive criticism?2
Lesson 10 Exam10
Gen Z vs. Gen X in Recruitment2
Lesson 11 Exam9
Lesson 12 Exam10
Etiquette of Choice2
Lesson 13 Exam10
Additional Obstacles2
Lesson 14 Exam9
Lesson 15 Exam10
The Final Exam65
Total Points:237

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