Course Syllabus: General Receptionist

The receptionist is an important part of the administrative team, and an excellent choice of career for those looking to enter the business world. As a receptionist, you will be responsible for answering telephone calls, greeting clients and visitors, and several other clerical tasks. This entry-level position is an excellent choice for those with excellent organizational skills, and for those who are willing and eager to learn from the ground up.

 

This course will explain the role of the receptionist in the general workplace, as well as the many responsibilities that come with the position. You will learn how an office works, the various equipment and computers used, as well as what skills are needed to be a successful receptionist.

 

In this course you will learn:

 

What Is A Receptionist?

Responsibilities Of The Receptionist

The Attitude Of The Receptionist

Office Communication

Telephones And Email Communication

Knowledge Of Office Equipment

Computer Skills

Organizational Skills

Introduction To The Office

Advanced Responsibilities

Elements of Bookkeeping and Accounting

Interview Skills 

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

In this course you will learn:

 

What Is A Receptionist?

Responsibilities Of The Receptionist

The Attitude Of The Receptionist

Office Communication

Telephones And Email Communication

Knowledge Of Office Equipment

Computer Skills

Organizational Skills

Introduction To The Office

Advanced Responsibilities

Elements of Bookkeeping and Accounting

Interview Skills 

This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.

Several lessons will be accompanied by a written assignment and a brief quiz  . Students will successfully complete this course by mastering all learning outcomes with 70% or higher overall grade.

By successfully completing this course, students will be able to: