Course Description

Medical Office Administrative Procedures is a course that's designed to help those interested in setting up a medical office or who want to learn how to manage their current medical office more efficiently. With 20 different lessons, this course takes learners from the basics of a medical office to the more specialized concerns that face modern medical practitioners today.

Lessons include:

1 - History of Medical Offices

2 - Types of Medical Offices

3 - Medical Office Staff

4 - Medical Office Management

5 - Computer Skills

6 - Telecommunications

7 - Appointment Scheduling

8 - Proper Patient Care

9 - Triage

10 - Handling Medical Emergencies

11 - Office Maintenance

12 - Billing

13 - Medical Terminology

14 - Medical Coding

15 - Transcription

16 - Medical Records

17 - Privacy Practices

18 - Medical Ethics

19 - Hospital Resources

20 - Medical Office Education

Medical offices take more than just a medical degree to begin and to run effectively. With this Medical Office Procedures course, you will not only learn how to set up a well-run office, but you will be able to create a medical team that offers the highest standards in patient care for each appointment and each person that walks in the door, while still making a profit.

 
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe history of medical offices.
  • Describe types of medical offices.
  • Summarize medical office staff.
  • Describe medical office management.
  • Define what computer skills are needed for running a medical office.
  • Summarize telecommunications needs of a medical office.
  • Summarize appointment scheduling in a medical office.
  • Summarize proper patient care and procedures in a successful medical office.
  • Describe triage.
  • Describe handling medical emergencies.
  • Summarize office maintenance.
  • Describe the billing process and its importance in the medical office.
  • Recognize basic medical terminology needed to work in a medical office.
  • Define what medical coding is and its importance in a medical office.
  • Define what transcription is and why its importance in a medical office.
  • Summarize medical records and security.
  • Identify privacy practices.
  • Describe medical ethics.
  • Recognize hospital resources that are available in a medical office.
  • Describe what additional medical office education you'll need to move forward in this line of work.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Lesson 1 - History of Medical Offices 10 points
Lesson 2 - Types of Medical Offices 10 points
Lesson 3 - Medical Office Staff 9 points
Lesson 4 - Medical Office Management 9 points
Lesson 5 - Computer Skills 9 points
Lesson 6 - Telecommunications 9 points
Lesson 7 - Appointment Scheduling 10 points
Lesson 8 - Proper Patient Care 10 points
Lesson 9 - Triage 10 points
Lesson 10 - Handling Medical Emergencies 9 points
Lesson 11 - Office Maintenance 9 points
Lesson 12 - Billing 10 points
Lesson 13 - Medical Terminology 10 points
Lesson 14 - Medical Coding 9 points
Lesson 15 - Transcription 9 points
Lesson 16 - Medical Records 9 points
Lesson 17 Assignment 2 points
Lesson 17 - Privacy Practices 10 points
Lesson 18 - Medical Ethics 10 points
Lesson 19 - Hospital Resources 10 points
Lesson 20 - Medical Office Education 9 points
The Final Exam 94 points
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