Universal Class: Over 500 Online Certificate Courses
 

Course Syllabus: Medical Office Administrative Operations


Medical Skills Picture
$50.00
no certificate
- OR -
$75.00
with CEU Certificate*
Start Right Now!
Taking multiple courses? Save with our platinum program.
 
 

Course Description

Medical Office Procedures is a course that's designed to help those interested in setting up a medical office or who want to learn how to manage their current medical office more efficiently. With 20 different lessons, this course takes learners from the basics of a medical office to the more specialized concerns that face modern medical practitioners today.

Lessons include:

1 - History of Medical Offices

2 - Types of Medical Offices

3 - Medical Office Staff

4 - Medical Office Management

5 - Computer Skills

6 - Telecommunications

7 - Appointment Scheduling

8 - Proper Patient Care

9 - Triage

10 - Handling Medical Emergencies

11 - Office Maintenance

12 - Billing

13 - Medical Terminology

14 - Medical Coding

15 - Transcription

16 - Medical Records

17 - Privacy Practices

18 - Medical Ethics

19 - Hospital Resources

20 - Medical Office Education

Medical offices take more than just a medical degree to begin and to run effectively. With this Medical Office Procedures course, you will not only learn how to set up a well-run office, but you will be able to create a medical team that offers the highest standards in patient care for each appointment and each person that walks in the door, while still making a profit.

Course Requirements

This course is intended for any age learner over the age of 18. However course completion will require a great amount of reading and writing. It is therefore strongly recommended that students be able to write and read at a high school level.

Course Topics

1 - History of Medical Offices

2 - Types of Medical Offices

3 - Medical Office Staff

4 - Medical Office Management

5 - Computer Skills

6 - Telecommunications

7 - Appointment Scheduling

8 - Proper Patient Care

9 - Triage

10 - Handling Medical Emergencies

11 - Office Maintenance

12 - Billing

13 - Medical Terminology

14 - Medical Coding

15 - Transcription

16 - Medical Records

17 - Privacy Practices

18 - Medical Ethics

19 - Hospital Resources

20 - Medical Office Education

Course Materials

All material other than recommended books required to complete this course is contained online.

Grading Policy

Each lesson is followed by an end of the lesson quiz which will review what is covered in the lesson. Several lessons will also be associated with a related assignment. The number of points each is worth will vary on the content but the format will require an essay type answer that will encourage students to better comprehend course material by writing answers in their own words.

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe history of medical offices.
  • Describe types of medical offices.
  • Know medical office staff.
  • Describe medical office management.
  • Define what computer skills are needed for running a medical office.
  • Know telecommunications needs of a medical office.
  • Know appointment scheduling in a medical office.
  • Know proper patient care and procedures in a successful medical office.
  • Describe triage.
  • Describe handling medical emergencies.
  • Know office maintenance.
  • Describe the billing process and its importance in the medical office.
  • Recognize basic medical terminology needed to work in a medical office.
  • Define what medical coding is and its importance in a medical office.
  • Define what transcription is and why its importance in a medical office.
  • Know medical records and security.
  • Identify privacy practices.
  • Describe medical ethics.
  • Recognize hospital resources that are available in a medical office.
  • Describe what additional medical office education you'll need to move forward in this line of work, and
  • Demonstrate mastery of lesson content at levels of 70% or higher.
Show More
 

Assessment Guide

Lesson 1 - History of Medical Offices10
Lesson 2 Assignment2
Lesson 2 - Types of Medical Offices10
Lesson 3 - Medical Office Staff9
Lesson 4 - Medical Office Management9
Lesson 5 - Computer Skills9
Lesson 6 Assignment2
Lesson 6 - Telecommunications9
Lesson 7 Assignment2
Lesson 7 - Appointment Scheduling10
Lesson 8 Assignment2
Lesson 8 - Proper Patient Care10
Lesson 9 - Triage10
Lesson 10 - Handling Medical Emergencies9
Lesson 11 Assignment2
Lesson 11 - Office Maintenance9
Lesson 12 Assignment2
Lesson 12 - Billing10
Lesson 13 Assignment2
Lesson 13 - Medical Terminology10
Lesson 14 Assignment2
Lesson 14 - Medical Coding10
Lesson 15 Assignment2
Lesson 15 - Transcription9
Lesson 16 - Medical Records9
Lesson 17 Assignment2
Lesson 17 - Privacy Practices10
Lesson 18 Assignment2
Lesson 18 - Medical Ethics10
Lesson 19 - Hospital Resources10
Lesson 20 - Medical Office Education9
The Final Exam94
Total Points:307
Show More

Related Articles

Follow Us Online
  • Follow us on Google Plus Follow us on FaceBook Follow us on Twitter Follow us on YouTube
© Copyright 1999-2018 Universal Class™ All rights reserved.