Course Description

Mastering Medical Office Management: From Basics to Expertise

Dive deep into the nuanced world of medical office administration with our comprehensive course, tailored for both budding healthcare entrepreneurs and professionals seeking to refine their management skills. In today's fast-paced healthcare environment, running a successful medical office demands more than just medical acumen – it requires a synergy of management expertise, technological know-how, and a deep understanding of patient care.

Spread across 20 meticulously designed modules, this course encapsulates the entire spectrum of medical office management:

  1. Origins of Medical Offices: A historical perspective
  2. Diverse Medical Office Models: Understanding various setups
  3. Crafting a Stellar Team: Roles and responsibilities
  4. Efficient Office Management: Leading with prowess
  5. Computer Proficiency: Harnessing digital tools
  6. Telecommunication Mastery: Staying connected
  7. Strategic Appointment Scheduling: Maximizing patient flow
  8. Elevating Patient Care: Going beyond the routine
  9. Triage Protocols: Ensuring urgency-based care
  10. Medical Emergency Protocols: Being prepared for the unforeseen
  11. Sustaining Office Maintenance: Keeping spaces functional and welcoming
  12. Effective Billing Systems: Ensuring smooth financial transactions
  13. Decoding Medical Terminology: Language of the healthcare world
  14. Medical Coding: Translating services into billable terms
  15. Transcription Techniques: Converting voice to text seamlessly
  16. Medical Record Management: Organizing and retrieving crucial patient data
  17. Upholding Privacy Practices: Protecting sensitive information
  18. Navigating Medical Ethics: Acting with integrity and honor
  19. Leveraging Hospital Resources: Building bridges for enhanced care
  20. Ongoing Medical Office Education: Keeping abreast of latest trends

Gone are the days when medical offices were simply about offering medical services. Today, they represent a delicate balance of healthcare delivery, operational efficiency, and financial sustainability. Our course endeavors to mold you into a well-rounded medical office manager who champions not only clinical excellence but also an outstanding patient experience. You'll gain insights into optimizing every facet of your medical office, ensuring that every patient feels valued and receives unparalleled care while maintaining a healthy bottom line.

Whether you're laying the foundation for a new medical practice or reinvigorating an established one, "Mastering Medical Office Management" promises to be an invaluable asset in your professional journey. Enroll now to craft a healthcare environment that stands out for its excellence and efficiency.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe history of medical offices.
  • Describe types of medical offices.
  • Summarize medical office staff.
  • Describe medical office management.
  • Define what computer skills are needed for running a medical office.
  • Summarize telecommunications needs of a medical office.
  • Summarize appointment scheduling in a medical office.
  • Summarize proper patient care and procedures in a successful medical office.
  • Describe triage.
  • Describe handling medical emergencies.
  • Summarize office maintenance.
  • Describe the billing process and its importance in the medical office.
  • Recognize basic medical terminology needed to work in a medical office.
  • Define what medical coding is and its importance in a medical office.
  • Define what transcription is and why its importance in a medical office.
  • Summarize medical records and security.
  • Identify privacy practices.
  • Describe medical ethics.
  • Recognize hospital resources that are available in a medical office.
  • Describe what additional medical office education you'll need to move forward in this line of work.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Lesson 1 - History of Medical Offices 10 points
Lesson 2 - Types of Medical Offices 10 points
Lesson 3 - Medical Office Staff 9 points
Lesson 4 - Medical Office Management 9 points
Lesson 5 - Computer Skills 9 points
Lesson 6 - Telecommunications 9 points
Lesson 7 - Appointment Scheduling 10 points
Lesson 8 - Proper Patient Care 10 points
Lesson 9 - Triage 10 points
Lesson 10 - Handling Medical Emergencies 9 points
Lesson 11 - Office Maintenance 9 points
Lesson 12 - Billing 10 points
Lesson 13 - Medical Terminology 10 points
Lesson 14 - Medical Coding 9 points
Lesson 15 - Transcription 9 points
Lesson 16 - Medical Records 9 points
Lesson 17 Assignment 2 points
Lesson 17 - Privacy Practices 10 points
Lesson 18 - Medical Ethics 10 points
Lesson 19 - Hospital Resources 10 points
Lesson 20 - Medical Office Education 9 points
The Final Exam 94 points
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