Course Description

Mastering Medical Office Management: Redefining Excellence in Healthcare Administration

Imagine a career where every decision you make improves lives, streamlines processes, and transforms patient experiences. Managing a medical office isn't just about keeping the wheels turning-it's about creating an environment where healthcare professionals thrive, patients feel valued, and operations run seamlessly. If you've ever envisioned yourself at the helm of a medical office, orchestrating its success with confidence and expertise, this is the course that will make it a reality.

Mastering Medical Office Management isn't just another online class; it's a transformative journey. This course is designed for those who dare to dream bigger-whether you're starting your career, stepping into a leadership role, or revitalizing an established practice. It's your opportunity to rise above the competition and position yourself as an indispensable leader in healthcare management.

What sets this course apart is its holistic approach. We understand that managing a medical office isn't just about logistics-it's about people, innovation, and impact. That's why we've woven together the essential skills you need with practical, real-world strategies. From mastering the art of patient-centered care to navigating the complexities of billing and compliance, you'll emerge with the confidence to handle every challenge with finesse.

But this course doesn't stop at skill-building-it's about transformation. Imagine yourself leading a medical office that operates like a well-oiled machine, where every patient interaction feels personal and every team member is motivated to excel. Picture yourself as the go-to expert who not only understands the intricacies of medical coding and record management but also knows how to inspire a team, streamline workflows, and elevate the patient experience. This course gives you the tools to turn that vision into reality.

Throughout this journey, you'll gain insider knowledge that goes beyond the basics. You'll learn how to harness technology to improve efficiency, manage emergencies with precision, and maintain an ethical, patient-focused practice. By the end, you won't just be prepared-you'll be unstoppable.

Your future in medical office management starts here. Don't settle for average when you can achieve extraordinary. Enroll today and take the first step toward building a career that's as rewarding as it is impactful. Your transformation starts now.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe history of medical offices.
  • Describe types of medical offices.
  • Summarize medical office staff.
  • Describe medical office management.
  • Define what computer skills are needed for running a medical office.
  • Summarize telecommunications needs of a medical office.
  • Summarize appointment scheduling in a medical office.
  • Summarize proper patient care and procedures in a successful medical office.
  • Describe triage.
  • Describe handling medical emergencies.
  • Summarize office maintenance.
  • Describe the billing process and its importance in the medical office.
  • Recognize basic medical terminology needed to work in a medical office.
  • Define what medical coding is and its importance in a medical office.
  • Define what transcription is and why its importance in a medical office.
  • Summarize medical records and security.
  • Identify privacy practices.
  • Describe medical ethics.
  • Recognize hospital resources that are available in a medical office.
  • Describe what additional medical office education you'll need to move forward in this line of work.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Lesson 1 - History of Medical Offices 10 points
Lesson 2 - Types of Medical Offices 10 points
Lesson 3 - Medical Office Staff 9 points
Lesson 4 - Medical Office Management 9 points
Lesson 5 - Computer Skills 9 points
Lesson 6 - Telecommunications 9 points
Lesson 7 - Appointment Scheduling 10 points
Lesson 8 - Proper Patient Care 10 points
Lesson 9 - Triage 10 points
Lesson 10 - Handling Medical Emergencies 9 points
Lesson 11 - Office Maintenance 9 points
Lesson 12 - Billing 10 points
Lesson 13 - Medical Terminology 10 points
Lesson 14 - Medical Coding 9 points
Lesson 15 - Transcription 9 points
Lesson 16 - Medical Records 9 points
Lesson 17 Assignment 2 points
Lesson 17 - Privacy Practices 10 points
Lesson 18 - Medical Ethics 10 points
Lesson 19 - Hospital Resources 10 points
Lesson 20 - Medical Office Education 9 points
The Final Exam 94 points
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