Recommended Books

• Gregg Shorthand, College, Book 1 (Centennial Edition)
• The Gregg Reference Manual

Featured Courses in Business Communications

Other Related Classes in Business Communications

• Writing Basics 101: Spelling, Grammar, Punctuation, Writing Structures Most of us learned spelling and grammar in elementary school and brushed up on the rules occasionally in junior high or middle school. Once we entered high school, it was assumed we knew and remembered all of the essentials -- and slowly we discovered t...
• ABC's of English Grammar This self-paced online course will provide you with a review of the grammar and writing skills necessary when taking any high school or college test, or with your everyday work-related writing and correspondence. Divided up into 15 easy-to-understand le...
• Effective Communication 101 Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships with...
• Time Management 101 Managing time effectively is fundamental to success. It also factors into achieving balance in our lives. Today, we're busier than ever--at work and at home. Having enough time for things that are important, things we want or need to do, or even to have ...
• Punctuation and Grammar 101 Do you need a refresher course in basic punctuation and grammar? Is your business writing, school writing or personal writing a disaster and you're tired of stressing over mistakes? Improper grammar and punctuation is a sign for some people, right or w...
• Legal Terminology 101 Legal questions come up regularly in our daily lives and the language of law is everywhere. Legal Terminology 101 is a comprehensive guide to the language of the legal system. If you're planning on purchasing a house, involved in a landlord-tenant d...
• Business Writing Basics We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarra...
• Writing Improvement 101 We know that effective writing will help students in their coursework but it's equally important to write well in the workplace. If a job interviewer is considering two qualified candidates, the candidate who can write well will have the edge. If you're ...
• Spelling 101 Do you use your Spell Check on your computer obsessively? Are you afraid to write anything without a dictionary or computer spelling program? Are you receiving low grades on schoolwork because of poor spelling? Are your business emails filled with emba...
• Adobe Photoshop 101 Adobe Photoshop is a complex graphics and image editing software and paint program. Chances are, you've heard of Photoshop frequently in the past even if this will be the very first time that you use the program. Adobe's Photoshop program has become a ...
• Legal Secretary 101 The field of law for a secretary is one of the best positions to have in the world of office work. A good legal secretary will, quite frankly, never be out of work. It is a high paying job with many rewards and benefits. Salary ranges for legal secretari...
• Photoshop Elements Version 7.0 (or earlier) The Photoshop Elements software package is a condensed version of the popular Adobe Photoshop. Lesser priced, it contains all the features of Photoshop, but contains fewer options that are much easier to understand. Elements was designed with the consum...
• Speed Reading 101 Speed reading provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. Speed reading will also provide you with effective tools that you can use when you're in a p...
• Administrative Assistant Fundamentals Administrative Assistant Fundamentals A clueless boss gives you a wide-open field. Learn what's important to your boss, understand what your company is looking for and help the fool meet those expectations. ( John Hoover) Oh how times, and peop...
• Project Management 101 Have you ever been involved in a complex project that just did not go the way you wanted? Often failure is pre-ordained due to the approach to the project. The concept of project management exists because it helps assure completion of a project successfu...
• How to Write a Grant Proposal Did you realize that you are most probably an experienced grant writer already? NO , you say, I've never written a grant in my life before -- but you have. Most people out there have asked somebody, at some time, for something in writing (one way ...
• Leadership and Supervision 101 The idea of leadership is one that seems to constantly change. What was once valued in a leader in past centuries, is no longer valued in our modern era. So then, how do we define leadership? And is leadership the same as supervision ? In this Lead...
• PowerPoint 2007 The purpose of this course is to help you understand what PowerPoint 2007 can do for you, whether you are familiar with PowerPoint 2003 or new to the application altogether. One of the most noticeable changes is the new user interface called the Microsof...
• Interview Skills 101 Preparing for your job interview could very well be one of the most important moments of your career. Landing the perfect job can be a challenge, but with the determination and passion you will need to begin a successful career, you can easily overcome t...
• How to Improve Your Memory It's surprising how much of a memory is built around things unnoticed at the time. - Barbara Kingsolver, novelist Memory is one of the most basic and important functions of the human brain. In fact, without memory we can't learn. Most peo...
• Business Management 101 Introduction to Business Management The world of business management offers an array of career opportunities unparalleled among income earning possibilities. Industries from mining to waste disposal have management-level positions in many companies. ...
• Internet Marketing Basics Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. Universa...
• Memory and Concentration Techniques Memory, concentration, focus, communication, problem solving and relationships all interconnect and interact to give us the information we need to function properly in the everyday world. T his course will focus on these topics and explore how memory wo...
• Resume Writing 101 One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. Unfortunately, many job seekers get overwhelmed before they even get started. The result is poorly-written res...
• Paralegal Studies 101 The paralegal field is highly rewarding for those who seek to be a part of the justice system. On a day to day basis, the paralegal is the attorney's right hand. From the perspective of the law, the paralegal is a sort of junior attorney in so far as she...
• Microsoft Publisher 2007 Microsoft Publisher can be an amazing tool. It can help us complete impressive tasks in a fraction of the time, and help to accomplish things that we could never have done on our own. But you have to know how to use this program. This course will sho...
• Public Relations 101 Public relations can contribute immensely to the success of a business large or small. In short, it is a message, an image, a story or a brand, that is vital to communicate and can grow a business. A solid and well thought out public relations plan can...
• Business Analysis 101 How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of ...
• Basic Research Skills Basic Research Skills teaches you how to determine what you need to know when you need to know it. With all of the information readily available today, it's difficult to deciper good information from bad information. Instead of turning to an Internet se...
• Team Management 101 Team Management Is -- Designing & Developing a Team Committed to a Common Purpose No man will ever make a great leader who wants to do it all by himself or to get all the credit for doing it. (Andrew Carnegie) 'Managing' used to be just tellin...
• Contract Law 101 Every time you trade an item, attend a sporting event or buy a soda, you enter the world of contracting. When an exchange is made willingly a contract exists. But do you know how US law interprets and enforces contracts? We've designed an introductory co...
• Effective Presentations Speaking in front of a group of people is one of the most common fears people experience. In fact, it may be more feared than death...or even spiders . Yet being able to present ourselves, our companies, our ideas and products to others is one of the mos...
• How to Start and Run an Online Business How to Start and Run an Online Business is an online course that is organized into 16 different sections to help you understand how to create an online business, even if you don't have any online business experience. From the basics of learning how to ...
• How to Improve Your Concentration Concentration is a part of our daily lives. We concentrate on our work and our life situations, either consciously or subconsciously. Is focus the same as concentration, and if not why are the terms often used so interchangeably? Why can some of us re...
• Marketing Outreach Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential lead...
• Photoshop Elements 101 The Photoshop Elements software package is a condensed version of the popular Adobe Photoshop. As the lesser priced version of Adobe's Photoshop, Elements offers all the same features, but just with less options. However, don't let that scare you away fr...
• Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two wee...
• Virtual Assistant 101 Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a career as ...
• Microsoft Project 2007 Microsoft Project 2007 is a project management software that helps project managers better structure, organize, and plan for all their projects. This includes budgets, tasks, resources, assignments, and everything in between. It can create critical pat...
• Employment Law Fundamentals 101 Learn the basics of Employment Law , the potential pitfalls, and ways to keep yourself out of court so that you can grow your business by hiring, evaluating, and managing employees. This course will discuss all the necessary information you need to kno...
• Motivational and Public Speaking 101 Public and Motivational speaking is often a cause for anxiety for millions of people, and it need not be. With the proper preparation, knowledge, and mindset, you can become an extremely effective public speaker. Public and motivational speakers are in...
• Business Consulting 101 Do you have strong business skills? Can you analyze information and construct a recommendation on a course of action? Do you have good communication, observation and character analysis abilities? Then you could be a good candidate to provide business con...
• Introduction to Six Sigma Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence. The Six Sigma methodology incorporates many years of studying best practices i...
• Workers' Compensation 101 Since as far back as Ancient Greece and Rome, there has been a system in place in all civilized societies to compensate those individuals who have become injured or disabled due to a work-related accident. The laws and regulations governing what is known...
• Marketing for Small Business 101 Marketing for the 21 st century small business is more dynamic and more challenging than ever before in the course of history. The world has simultaneously opened up and yet niched closed in many ways. Today's businesses are challenged by a couple of ...
• MS Publisher 2010 Microsoft Publisher 2010 is a desktop publishing software program that comes with the Microsoft Office suite. While Microsoft Word is a word processing program, Microsoft Publisher is used for page layout and design. You can use Publisher to create brochu...
• Understanding Business Administration 101 Whether you are already running a business, have yet to start one or have been hired to support a business owner, it is important to know the basics of the business administrative process. This course will trace a path through the inception, setup a...
• Adobe Flash 101 Adobe Flash CS4 can be a complex program to use and understand, even if you already have basic knowledge. It's very easy to get lost in the interface and confused by the many features it offers. This course was designed to solve the mysteries of Adob...
• Workplace Safety 101 This course focuses on workplace safety, health, and inspection. Throughout this course you will learn what workplace safety is, why it is important and how it affects a business. Common areas of workplace safety are discussed, including office safety...
• Crisis Management 101 Unexpected events occur frequently in all aspects of our daily environment. Whether on a school playground, a university campus, a factory, a post office or a major corporation headquarters, understanding the importance and challenges to individuals when...
• Creating an Effective Sales Team Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since business...