Class Syllabus: Travel Agent 101
|  | |
|
Office Hours: |
Continuous
|
|
Course Meeting Times: |
Continuous
|
|
|
Course Description
Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent.
This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel.
This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations.
Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security.
Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent.
Course Requirements
This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required. Course Topics
Lesson 1: Introduction to the Travel Profession
Lesson 2: Types of Travel
Lesson 3 : Travel Agent Skills
Lesson 4 : Popular Travel Services
Lesson 5: Travel Technology
Lesson 6: Using Computer Reservations Systems
Lesson 7: Home-Based Travel Agents
Lesson 8: Financial Matters
Lesson 9: Marketing and Promotion
Lesson 10 : Tours Know - How
Lesson 11: Dealing with Passports and Visas
Lesson 12: Matching Travelers to Travel Options
Lesson 13: Finding a Job As a Travel Agent
Course Materials
All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class.
Grading Policy
Each lesson will include a lesson review quiz along with one or two assignments. Students will successfully complete this course with 70% or better. Learning Outcomes By successfully completing this course, students will be able to:
- Describe what a travel agent does and determine whether or not this is a career for you.
- Define the types of travel.
- Identify travel agent skills.
- Describe popular travel services.
- Summarize travel technology.
- Describe using computer reservations systems.
- Summarize home-based travel agents.
- Describe financial matters, marketing, and promotional methods.
- Describe and sell various travel tours.
- Summarize dealing with passports and visas.
- Describe matching travelers to travel options.
- Summarize best ways for finding a job as a travel agent, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
Other Related Classes in Business - Spanish 101 - How to Speak Spanish (with audio) This Instructional Guide on How to Speak Spanish (includes audio) is a fast, fun, and manageable way to learn Spanish in your own time. This online course starts at the beginning assuming you know nothing about Spanish (but I promise you already do) and ...
- Customer Service 101 Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is ...
- French 101- How to Speak French (with Audio) This Instructional Course on How to Speak French (with audio clips) is a fast, fun, and manageable way to learn French in your own time. This guide starts at the beginning assuming you know nothing about French and walks you through, simple lesson by si...
- Home Business Owning a home business can be one of the most rewarding career moves you will ever make. Not only do you get the freedom of answering only to yourself, but our increasingly Internet-savvy society makes reaching out to worldwide consumers easier than ever...
- Hotel Management 101 Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. A grea...
- Travel Agent 101 Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent cont...
- Telephone Skills and Quality Customer Service Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most custome...
- Restaurant Management 101 Qualified restaurant managers are always in demand. They earn salaries far above the national average ($45K-$60K and higher), receive generous benefit packages and bonuses, rapid promotions and opportunities for travel. But that's really just the icing o...
- Small Business Guide Starting and operating a business is a minefield of rules and regulations. The regulations set in the moment you decide to start your own business. You need to get licenses and permits from the authorities. There are restrictions on the type of business ...
- Spanish for Travelers: A Beginner's Guide ¡ Buen viaje ! Enjoy your trip ! The Essential Spanish for Travelers: a Beginner’s Guide (with audio clips) is a fast, fun, and manageable way to learn the Spanish you need to travel around the Spanish-speaking world. This course starts at ...
- Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two wee...
- Kitchen Sanitation 101 Nearly every few weeks, a new story seems to hit the headlines about foodborne illnesses. Salmonella in peanuts. E. coli in fruit juice. Mad cow in hamburgers. Every year, thousands of people become seriously ill from foodborne illnesses, and some even d...
- Retail Business 101 The idea of running one's own business is the dream of hundreds of thousands of Americans. The reasons for opening your own business are myriad; to be your own boss, to set your own hours, to do what you want to do, to provide a product or service where ...
| | | |
| |
| |
