Recommended Books

• Guerrilla Retailing: Unconventional Ways to Make Big Profits from Your Retail Business (Guerrilla Marketing Series)
• How to Open a Financially Successful Bakery : With a Companion CD-ROM
• Start and Run a Retail Business (Start & Run a)

Featured Courses in Business

Other Related Classes in Business

• Accounting & Bookkeeping 101 for Everyone Accounting & Bookkeeping 101 for Everyone is a course that covers the fundamentals of accounting with the newcomer in mind. Accounting is more than just memorizing terms and procedures; it's a whole new way of thinking about finances. This course assu...
• Professional Organizer Training If you have a talent for organizing and want to find out how to set up your own Professional Organizing business, then this course is where you need to begin. Not only will answers be provided on what a professional organizer is, potential earnings and...
• Time Management 101 Managing time effectively is fundamental to success. It also factors into achieving balance in our lives. Today, we're busier than ever--at work and at home. Having enough time for things that are important, things we want or need to do, or even to have ...
• Dealing With Difficult People Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be very...
• Administrative Assistant Fundamentals Administrative Assistant Fundamentals A clueless boss gives you a wide-open field. Learn what's important to your boss, understand what your company is looking for and help the fool meet those expectations. ( John Hoover) Oh how times, and peop...
• Payroll Management 101 There are many aspects that need to be covered when running a successful business. One of the most important aspects in any business is of course, payroll management. The members of the business involved in payroll management have unique responsibilities...
• Confidence Building 101 This course on building self-confidence reaches beyond the standard self-help program by addressing the core issues surrounding confidence problems and exploring how to reprogram our brain‘s negative self-talk. Based on the concept that we come int...
• Negotiation Skills In order to be effective at any business endeavor learning how to negotiate properly is not simply a nice skill to have, it has become an essential requirement in career advancement. This course will teach you what you need to know in order to become acc...
• Assertiveness Training 101 The ability to be assertive is difficult. Because most people do not want to be perceived as selfish, demanding, hostile, stubborn or just plain hard to get along with, they allow others to take advantage of them or they do more than is necessary or requ...
• Customer Service 101 Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is a ...
• Listening Skills 101 Did you know that there is a difference in hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listen...
• Project Management 101 Have you ever been involved in a complex project that just did not go the way you wanted? Often failure is pre-ordained due to the approach to the project. The concept of project management exists because it helps assure completion of a project successfu...
• Business Management 101 Introduction to Business Management The world of business management offers an array of career opportunities unparalleled among income earning possibilities. Industries from mining to waste disposal have management-level positions in many companies. ...
• Investing 101: Stocks, Bonds, and Mutual Funds This course will help you demystify the stock market and start making money! Everyone yes, everyone is sure to find something suitable in the stock market to invest in. It doesn't matter if you are looking for a very safe investment to protect your nes...
• Leadership and Supervision 101 The idea of leadership is one that seems to constantly change. What was once valued in a leader in past centuries, is no longer valued in our modern era. So then, how do we define leadership? And is leadership the same as supervision ? In this Lead...
• Home Business Owning a home business can be one of the most rewarding career moves you will ever make. Not only do you get the freedom of answering only to yourself, but our increasingly Internet-savvy society makes reaching out to worldwide consumers easier than ever...
• Advertising, Marketing and Sales Writing There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: Send me something ...
• Personal Finance 101: How to Manage Your Money Imagine you're going on a trip…It sounds odd, but your journey to understanding, growing and maintaining personal finance starts with your imagination. That's not all it takes, but, by imagining, dreaming and believing, these intangibles will begin...
• Conflict Resolution 101 Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity and employee h...
• ABCs of Technical Writing Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen technica...
• Freelance Writing 101 If you have ever dreamed of being a freelance writer this course is for you. Get started today learning about this exciting field and in no time you can be on your way to earning a living, extra income, and more, by doing something that you love – ...
• Restaurant Management 101 Qualified restaurant managers are always in demand. They earn salaries far above the national average ($45K-$60K and higher), receive generous benefit packages and bonuses, rapid promotions and opportunities for travel. But that's really just the icing o...
• How to Write a Business Plan 101 Most CPAs will tell you that the number one mistake people make in starting a new business is that they fail to write a business plan. Without a written set of plans and directions, a new business will struggle on many levels. You may start out doing wel...
• Pet Sitting & Dog Walking Business 101 This is a guide to the ins and outs of starting and maintaining a successful pet sitting and pet walking service. Pet sitting and pet walking businesses were almost unheard of a generation ago, but today they are in every major city and most towns. Tod...
• Internet Marketing Basics Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. Universa...
• How to Start and Run an Online Business How to Start and Run an Online Business is an online course that is organized into 16 different sections to help you understand how to create an online business, even if you don't have any online business experience. From the basics of learning how to ...
• Travel Agent 101 Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent cont...
• Legal Terminology 101 Legal questions come up regularly in our daily lives and the language of law is everywhere. Legal Terminology 101 is a comprehensive guide to the language of the legal system. If you're planning on purchasing a house, involved in a landlord-tenant d...
• Concierge 101: How to Run a Personal Service Business Whether a full-time mom, a young business person or simply someone looking to build a growing and viable business, an errand service is ideal for those with an entrepreneurial spirit. Small upstart dollars, flexibility and a growing industry are just som...
• Interview Skills 101 Preparing for your job interview could very well be one of the most important moments of your career. Landing the perfect job can be a challenge, but with the determination and passion you will need to begin a successful career, you can easily overcome t...
• Paralegal Studies 101 The paralegal field is highly rewarding for those who seek to be a part of the justice system. On a daily basis, the paralegal is the lawyer’s right hand. From the perspective of the law, paralegals are almost like junior lawyers in so far as they...
• Business Analysis 101 How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of ...
• Resume Writing 101 One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. Unfortunately, many job seekers get overwhelmed before they even get started. The result is poorly-written res...
• Mediation 101 The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding. With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and want to ...
• Team Management 101 Team Management Is -- Designing & Developing a Team Committed to a Common Purpose No man will ever make a great leader who wants to do it all by himself or to get all the credit for doing it. (Andrew Carnegie) 'Managing' used to be just tellin...
• Waiter and Waitress Training 101 Whether you are looking for a part-time job, a summer job, work to help you through college, to supplement your family income, or a possible career, working in the restaurant industry as a waiter or waitress can be your answer. This course will discuss a...
• Introduction to Six Sigma Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence. The Six Sigma methodology incorporates many years of studying best practices i...
• Healthy Relationships 101 Whether you are in a new or long term romantic relationship, a busy student working with other colleagues, parents struggling to form a connection with your children, or a business person needing to form a relationship of trust with the employer--relatio...
• Telephone Skills and Quality Customer Service Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most custome...
• Travel Writing 101 Travel writing is a fun, interesting and fulfilling career. If your goal is to become a full-time travel writer who is able to live off your income from writing alone, it is important to understand that travel writing, like any other career, requires you...
• Persuasion 101: Learn How to Persuade Have you ever purchased something or agreed with someone and wondered later what made you give in so easily? Do you want to learn how to give a persuasive presentation by yourself? This course offers a blend of the science and the art of persuasion...
• Employment Law Fundamentals 101 Learn the basics of Employment Law , the potential pitfalls, and ways to keep yourself out of court so that you can grow your business by hiring, evaluating, and managing employees. This course will discuss all the necessary information you need to kno...
• Economics: Complete Edition The purpose of this course is to equip you with a working understanding of economics and its myriad of business and personal applications. As such, we have crafted an easy-to-understand course comprised of economic's principle tenets while specifically h...
• Budgeting and Saving 101 This course is designed to get you up to speed on the basics of business budgeting and cost cutting. You will be introduced to the different aspects of business financial tools and will have an essential primer to current business trends in cost cutting ...
• Virtual Assistant 101 Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a career as ...
• General Secretary 101 If you've been thinking about becoming a secretary, you should know that times have changed. While the computer has replaced the typewriter, the secretary is still an important part of the office setting. In this General Secretary course, you will lear...
• Marketing for Small Business 101 Marketing for the 21 st century small business is more dynamic and more challenging than ever before in the course of history. The world has simultaneously opened up and yet niched closed in many ways. Today's businesses are challenged by a couple of ...
• Estate Planning Estate planning was once a buzz phrase reserved only for the wealthy. However, today many people are beginning to realize that estate planning is important for everyone. Anyone who has assets, no matter how small or wants their medical wishes carried ou...
• Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two weeks ...
• Contract Law 101 - An Introduction Every time you trade an item, attend a sporting event or buy a soda, you enter the world of contracting. When an exchange is made willingly a contract exists. But do you know how US law interprets and enforces contracts? We've designed an introductory co...
• Small Business Guide Starting and operating a business is a minefield of rules and regulations. The regulations set in the moment you decide to start your own business. You need to get licenses and permits from the authorities. There are restrictions on the type of business ...
• Workers' Compensation 101 Since as far back as Ancient Greece and Rome, there has been a system in place in all civilized societies to compensate those individuals who have become injured or disabled due to a work-related accident. The laws and regulations governing what is known...
• Mastering Sales Skills 101 Sales are the lifeblood of any business. Every business transaction you have from buying milk at the grocery store to buying your house or investing in new products and services involves sales. Mastering Sales Skills: How to be a Successful Salesperson ...
• Marketing Outreach Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential lead...
• Business Consulting 101 Do you have strong business skills? Can you analyze information and construct a recommendation on a course of action? Do you have good communication, observation and character analysis abilities? Then you could be a good candidate to provide business con...
• Kitchen Sanitation 101 Nearly every few weeks, a new story seems to hit the headlines about foodborne illnesses. Salmonella in peanuts. E. coli in fruit juice. Mad cow in hamburgers. Every year, thousands of people become seriously ill from foodborne illnesses, and some even d...
• Workplace Safety 101 This course focuses on workplace safety, health, and inspection. Throughout this course you will learn what workplace safety is, why it is important and how it affects a business. Common areas of workplace safety are discussed, including office safety...
• Managerial Accounting 101 Managerial accounting is not as widely used as other forms of accounting, nor is it as known. While companies concern themselves with financial accounting methods like audits, budgets and financial statements, they often completely ignore the forward-thi...
• Crisis Management 101 Unexpected events occur frequently in all aspects of our daily environment. Whether on a school playground, a university campus, a factory, a post office or a major corporation headquarters, understanding the importance and challenges to individuals when...
• Retail Business 101 The idea of running one's own business is the dream of hundreds of thousands of Americans. The reasons for opening your own business are myriad; to be your own boss, to set your own hours, to do what you want to do, to provide a product or service where ...
• Retirement Planning Retirement for many of us can already be a fact of life. For others, it is looming on the horizon and the closer we get the more uneasy we feel about that next step. We are filled with questions about just how we will pay for our retirement. What will...
• Writing Effective Persuasion 101 Do you hear stirring speeches that inspire to go out and take to heart what the speaker was talking about? Do you wonder how some people can sell nearly anything simply by how they talk? If you do, then chances are you are wondering about being persuasiv...
• Investing 201: Intro to Commodity, Options, and Futures Markets Can you predict which direction corn prices will go? Are you the type of person who enjoys taking risks? Do you want to be a part of an often fast-paced, emotional environment? A career in futures trading can lead to a great income and a large bank acco...
• Understanding Business Administration 101 Whether you are already running a business, have yet to start one or have been hired to support a business owner, it is important to know the basics of the business administrative process. This course will trace a path through the inception, setup a...
• Business Credit 101 Business Credit 101 provides potential and current business owners with the necessary knowledge to successfully use credit within their business. There are many reasons why business operators rely on credit to maximize their business potential, but it ...
• Creating an Effective Sales Team Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since business...
• Call Center Management 101 Customer relationships are the cornerstone of every business. Businesses today require considerable communication to ensure high quality customer care from the beginning to the end of a sale. Call centers are significant in creating and maintaining succe...
• How to Run an Effective Helpdesk 101 A Help Desk is usually not a profit-generating department within a company. It is, for many organizations, a necessary expense, but it can add a significant amount of value to a company in a variety of ways. In order for your Help Desk to add this valu...