Online Class: Waiter and Waitress Training 101
|  | | | Learn the Fundamentals of Great Food Service! | | Course Cost: 6 Month Subscription Basic Course (no certificate) = $35.00 Course with Certificate & CEUs = $60.00 |
Earn a certificate (both hard copy and electronic) upon successful completion (additional charges apply). UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course,
including an online portfolio service that manages all your course completions.
 Course Description Whether you are looking for a part-time job, a summer job, work to help you through college, to supplement your family income, or a possible career, working in the restaurant industry as a waiter or waitress can be your answer. This course will discuss all the necessary information for you to learn what the job is about, how to prepare for it, what you need to know, and whether or not you have the personality to do the job well. Waiting tables is a time-honored tradition that started long ago in England and Europe, and came over to America and continues to this day. At one time, serving others for money used to be viewed as a lower-class line of work. Today there are people who make an excellent living waiting tables, pulling in nearly two thousand dollars a week. Interviews with waiters, waitresses, hiring managers, and restaurant owners provide the information that you need to supply what they are looking for in a good waitress. Whether you wish to work in a family-style restaurant, or you want to work in a fine dining establishment, this course will guide you through the information you need to have in order to make a good decision about your work, and possibly whether or not you can improve your situation by waiting tables. In this course you will learn who you work with and why, what your job is in different restaurant settings, the various serving methods that have their origin in other countries, etc. You will also get some insight into serving alcohol, learning the requirements of your patrons and how best to serve them and their desires. Lastly, the course will reveal the very great need for safety and proper sanitation in order to avoid contaminating food that you will be serving to your customers. Waiting tables will turn you into a student of human nature. By the end of this course you will be prepared to apply at even the highest end restaurant.
Course Lessons |  | Lesson 1: So, You Want to be a Waitress?Becoming a waitress or a waiter is often as much an accident as it is a choice. Because most positions are on the job training, usually all that is required is an opening and a person to fill that opening. | Lesson 2: The Serving StaffAs a waitress looking for a job you have a fair idea the questions that will be asked during your interview and how to respond to them. What we will do now is turn the tables on you. | Lesson 3: Types of Service and Table SettingsRestaurants are categorized into three basic types: Fine, Bistro/Trattoria, and Family Style. | Lesson 4: Table ServiceContrary to the average American's understanding, table service is much more than food being brought to your table for a "sit down" meal. | Lesson 5: Taking OrdersEvery establishment has a specific protocol for taking orders from the table and giving them to the kitchen and assembly areas. A new server needs to learn this protocol as quickly as possible in order to be an efficient team member. | Lesson 6: Suggestions and Suggestive SellingAs mentioned earlier in the lessons, one of your jobs as a server is to be a salesperson. You are in the business of selling food and service and the more you sell, the higher the check at the end of the night. | Lesson 7: Special SituationsServers who intend to make a good living become students of human nature. Learning to read people is a skill anyone can learn. | Lesson 8: Other DutiesSide work duties are time consuming yet necessary to the efficient and smooth running of any restaurant. Most people are assigned specific duties so that no one waitress is responsible for every side duty that is necessary. | Lesson 9: Beverage ServiceFor waiters and waitresses who work in such an establishment, your tip can easily be doubled when your party orders alcohol. | Lesson 10: Team WorkPart of an effective establishment is the development of true teamwork and team spirit. | Lesson 11: Sanitation and Food SafetyAccidents happen anywhere, anytime. Your job, when you work in a restaurant situation, is to try to make sure that accidents have less of a chance of actually happening. |
Optional Certificates Awarded - Certificate of Merit
- Certificate of Academic Excellence
Certificates may be awarded by the instructor at his/her own discretion and are based on student merit.
To save your award and have a hard-copy delivered, there is a $30.00 processing fee that covers the customization, printing, and delivery of the award, as well as access to the UniversalClass™ Portfolio Service that documents your achievements online.
Official awards have a serial number that verifies the authenticity of the award (great for employers
to verify your achievement).
| | Additional Information | Course Title | : | Waiter and Waitress Training 101 | | CEU Value | : | | | Course Number | : | 7550098 | | Course Type | : | How To | | Course URL | : | | | Course Rating | : |  | | Instructor | : | | | Syllabus | : | | | Duration | : | Continuous: Enroll anytime! | | Course Fee | : | Basic Course: $35 | | | | |
NOT FOR COLLEGE CREDIT This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
Choose from 5 Payment Methods |  | Credit Card Online | | Credit Card through FAX | | Check/Money Order through Mail | | Credit Card over the Phone | | PayPal | | | | To use any of these methods you must press the "Join this Course" button on this screen and go through the online registration process in order to generate the correct order form and correctly process your enrollment. |
Other Related Classes in Food and Nutritional Studies - Bartending and Mixology 101 Bartending and bartending skills are always in demand. If you're planning on hosting a cocktail party at your home, or thinking of starting a new career, or just want to learn how to make a certain drink, Bartending 101 is a must for all do-it-yourself...
- Braiding Hair 101 Hair styling and hair braiding is not a recent trend. The word Braid means a complex pattern created by intertwining three or more strands. A braid can be formed by any flexible material such as fibers, wire, thread, or hair. This course will cover all a...
- Business Ethics 101 Business ethics is an important part of any industry. Students or managers, unfamiliar with many ethical challenges, behaviors, or regulations will find themselves struggling in business industries that include finance, accounting or human resource manag...
- Business Math 101 This course takes you through an overview of the wonderful world of business mathematics. The course is designed for a person of any age and anywhere in the world. All that is required of the learner are a computer, a connection to the internet, a c...
- Business Writing Basics We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarra...
- Clutter Control 101 Tired of dealing with those piles of papers, clothes, or other objects that take up so much of your time figuring out what to do with? Or are you fed-up with your family complaining that you're a pack-rat? A clutter-bug? Or perhaps even something harsher...
- Concierge 101: How to Run a Personal Service Business Whether a full-time mom, a young business person or simply someone looking to build a growing and viable business, an errand service is ideal for those with an entrepreneurial spirit. Small upstart dollars, flexibility and a growing industry are just som...
- Cooking and Baking 101 Cooking and baking are the kinds of activities that most people assume are second nature. After all, we're humans, and our most basic need is to supply ourselves with nutrition. Logically, we should just be able to get in the kitchen and make something t...
- Cosmetology Careers: What You Need To Know Are you interested in a cosmetology career? Are you confused by all the different claims and advertising language of cosmetology schools? This self-paced online course can help! It's packed with information on the hottest careers for beauty profess...
- Diversity Training 101 Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences ...
- Etiquette 101 Etiquette 101 is an overview of today's etiquette rules, updated for today's fast-paced lifestyles and ever-changing codes of conduct for work and leisure. The role of etiquette has changed over the years. At one time, it served as an indicator of each p...
- Event Planning 101 Event planning is one of the hottest new fields available to people from all walks of life today. Although some event planners may possess a college degree in business or a related field of study, a college degree is not required to be an event planner,...
- Feng Shui 101 Feng Shui is an ancient Chinese art that is designed to help you improve your life personally and professionally. The Chinese believe that your environment has a large effect on you mentally and your physical well-being. When you are unbalanced in yo...
- Hotel Management 101 Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. A grea...
- How to Manicure The practice of manicuring is a worldwide fashion statement. If you're putting a chunk of your paycheck into beauty products, manicures and pedicures, you may want to save precious dollars by learning to do your own mani-pedi. How to Manicure gives com...
- How to Write a Grant Proposal Did you realize that you are most probably an experienced grant writer already? NO , you say, I've never written a grant in my life before -- but you have. Most people out there have asked somebody, at some time, for something in writing (one way ...
- Nutrition 101 Improve your health and your life through nutrition and exercise. Create nutrition and health goals to motivate you to become a healthier you. Make meaningful, lasting changes to your diet that last. Review the digestion process and how our body would di...
- Pet Sitting & Dog Walking Business 101 This is a guide to the ins and outs of starting and maintaining a successful pet sitting and pet walking service. Pet sitting and pet walking businesses were almost unheard of a generation ago, but today they are in every major city and most towns. Tod...
- Restaurant Management 101 Qualified restaurant managers are always in demand. They earn salaries far above the national average ($45K-$60K and higher), receive generous benefit packages and bonuses, rapid promotions and opportunities for travel. But that's really just the ic...
- Wedding Planning 101 You won't find as comprehensive of a wedding course line that isn't offered by a bridal association! This eleven-lesson course teaches you all that you need to know to become a well paid, successful wedding planner – starting the day after you fi...
| | | |
| |
| |
