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Course Description
We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer. No one wants to communicate badly.
This crash course in business communication may help remedy your writing woes. From the basic do's and don'ts of business communication to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. As a one stop guide to a professional's writing career, the class is ideal for assistants, secretaries, executives, managers, and senior managers of any company or organization. Learn about the common mistakes we make when writing a business letter. Learn how often people mistake 'affect' for 'effect', and 'except' for 'accept'. Learn about how to write business emails.
This course will also give you insights into your reader's mind. Who are they? What do they want? How can you effectively reach out to them? So join us today!
Learning Outcomes
By successfully completing this course, students will be able to:
Describe ways to manage your business writing.
Describe editing tools used to making your message more accessible to the reader.
Summarize basic spelling and punctuation rules.
Describe what your tone should be in business writing.
Describe how to be politically correct in your business writing.
Demonstrate acceptable methods for writing business letters.
Demonstrate acceptable methods for writing business memos.
Demonstrate how to write acceptable business emails and proper email etiquette.
Demonstrate how to correctly write and format resumes and application letters.
Describe the three major writing rules when writing for business, and
Demonstrate mastery of lesson content at levels of 70% or higher.
Course Lessons
Lesson 1: Manage Your Writing: How Bad Business Writing Is Bad For Your Business
Manage Your Writing: How Bad Business Writing Is Bad for Your Business
Lesson 2: Getting Started in Business Writing
Getting Started in Business Writing
Lesson 3: Making the Message Accessible to the Reader
Making the Message Accessible to the Reader
Lesson 4: Spelling and Punctuation in Business Writing
In this lesson, we will look at methods for eliminating your mistakes in business writing by following some simple rules of spelling and punctuation.
Lesson 5: Determining the Tone of Your Communication
Determining the tone of your communications.
Lesson 6: Be Politically Correct - How to Avoid Discriminatory Language in Business Communications
Be Politically Correct: How to Avoid Discriminatory Language in Business Communications
Lesson 7: Business Writing for Special Purposes
Often business letters are the first contact one makes with a prospective client or an employer; hence it becomes critical that you get the tone and message of the letter right, to make a good impression.
Lesson 8: Business Letters
This lesson describes how to write a professional business letter.
Lesson 9: Business Memos
This lesson explains how to make concise business memos.
Lesson 10: Personal Business Notes
This lesson explains how to write personal business notes.
Lesson11: Anatomy of a Perfect E-mail
In this lesson, we look at what makes a perfect e-mail and discuss the dos and don'ts of business e-mails.
Lesson 12: Business E-mails and E-mail Etiquette
This lesson explains how to write business e-mails.
Lesson13: Resumes
This lesson will explain how to format and write a professional resume.
Lesson 14: Application Letters
This lesson describes how to make an application letter to go along with your resume.
Lesson 15: Proofreading and Editing
This lesson explains the importance of editing and proofreading and how to go about it.
Lesson 16: Three Writing Rules
This lesson discusses the three writing rules of splitting infinitives, ending sentences with a preposition, and beginning a sentence with a conjunction.
Lesson 17: Writing Rules
This lesson looks at some of the various writing rules. You will learn what makes them rules and how it will help create better business writing.
Lesson 18: Additional Punctuation
This lesson discusses punctuation for business writing. You will learn what good punctuation is and why it is important.
Lesson 19: Writing Resources
This lesson explains where to find additional explanations and help through outside resources. You'll learn where you can get more help in reviewing grammar, spelling, vocabulary, and more.
This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, certification or educational requirements.
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