Recommended Books

• The Bartender's Best Friend: A Complete Guide to Cocktails, Martinis, and Mixed Drinks
• The Complete Idiot's Guide to Starting and Running a Bar

Featured Courses in Career Training

Other Related Classes in Career Training

• ABC's of Technical Writing Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen technica...
• Advertising, Marketing and Sales Writing There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: Send me something ...
• All About Herbs Herbs are used for both culinary and medicinal purposes--and sometimes even spiritual purposes. All About Herbs will cover all the basics so that you are ready to explore all of Herbs' many uses. Not only will you learn the history and definitions, but ...
• Business Analysis 101 How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of ...
• Business Credit 101 Business Credit 101 provides potential and current business owners with the necessary knowledge to successfully use credit within their business. There are many reasons why business operators rely on credit to maximize their business potential, but it ...
• Cake Decorating 101 Have you ever had a greasy puddle of icing on your cake plate? By the end of Cake Decorating 101, you'll be assured this will never happen to one of your cakes. Cake decorating is not just buttercream anymore. It is the final packaging everyone sees fir...
• Concierge 101: How to Run a Personal Service Business Whether a full-time mom, a young business person or simply someone looking to build a growing and viable business, an errand service is ideal for those with an entrepreneurial spirit. Small upstart dollars, flexibility and a growing industry are just som...
• Cooking and Baking 101 Cooking and baking are the kinds of activities that most people assume are second nature. After all, we're humans, and our most basic need is to supply ourselves with nutrition. Logically, we should just be able to get in the kitchen and make something t...
• Creating an Effective Sales Team Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since business...
• Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two wee...
• Customer Service 101 Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is ...
• Etiquette 101 Etiquette 101 is an overview of today's etiquette rules, updated for today's fast-paced lifestyles and ever-changing codes of conduct for work and leisure. The role of etiquette has changed over the years. At one time, it served as an indicator of each p...
• Flower Essences 101 Flower essences are extremely diluted extracts from flowers that are used to improve the emotional, spiritual, and physical health of people and animals. This type of treatment falls under the umbrella of vibrational medicine and is related to the use o...
• Freelance Writing 101 If you have ever dreamed of being a freelance writer this course is for you. Get started today learning about this exciting field and in no time you can be on your way to earning a living, extra income, and more, by doing something that you love – ...
• Genealogy 101 Genealogy is one of the fastest growing hobbies in the United States. According to some experts, nearly 75% of Americans are interested in discovering their family history. There are many reasons for this: some people are interested in learning more ab...
• Home Business Owning a home business can be one of the most rewarding career moves you will ever make. Not only do you get the freedom of answering only to yourself, but our increasingly Internet-savvy society makes reaching out to worldwide consumers easier than ever...
• Homeopathy 101 This self-paced Homeopathy course clearly explains the use of homeopathic remedies in the treatment of various diseases. Our online class will cover the basic concepts of homeopathy plus its application when treating illnesses particularly common to wome...
• Hotel Management 101 Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. A grea...
• How to Write a Business Plan 101 Most CPAs will tell you that the number one mistake people make in starting a new business is that they fail to write a business plan. Without a written set of plans and directions, a new business will struggle on many levels. You may start out doing wel...
• Internet Marketing Basics Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. Universa...
• Introduction to Gardening Does spring weather make you wish to get your hands dirty in the garden? Is your neighbor's garden the envy of your eye? Have you always wanted to start a garden but just were not sure how to start? The easiest way make this decision is to take a class t...
• Italian Cooking 101 How often have you eaten out at an Italian restaurant and wished you could re-create those same fantastic meals at home? Most people have had this experience. This course will teach you just that--how to cook great Italian appetizers, entrées and d...
• Kitchen Sanitation 101 Nearly every few weeks, a new story seems to hit the headlines about foodborne illnesses. Salmonella in peanuts. E. coli in fruit juice. Mad cow in hamburgers. Every year, thousands of people become seriously ill from foodborne illnesses, and some even d...
• Knitting Basics This course is designed to teach the basics of knitting – including those knitters that might need a little refresher course. Whether you have just a little or no knowledge of knitting – this course is for you. Seven lessons provide history, discussion o...
• Marketing Outreach Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential lead...
• Nutrition 101 Improve your health and your life through nutrition and exercise. Create nutrition and health goals to motivate you to become a healthier you. Make meaningful, lasting changes to your diet that last. Review the digestion process and how our body would di...
• Pet Sitting & Dog Walking Business 101 This is a guide to the ins and outs of starting and maintaining a successful pet sitting and pet walking service. Pet sitting and pet walking businesses were almost unheard of a generation ago, but today they are in every major city and most towns. Tod...
• Pie Baking 101 Treat family and friends to a precious childhood memory by serving a mouth watering just-out-of-the-oven baked homemade pie. The step-by-step instructions presented in this course are easy to follow and understand. Beginning with a brief history of th...
• Restaurant Management 101 Qualified restaurant managers are always in demand. They earn salaries far above the national average ($45K-$60K and higher), receive generous benefit packages and bonuses, rapid promotions and opportunities for travel. But that's really just the icing o...
• Retail Business 101 The idea of running one's own business is the dream of hundreds of thousands of Americans. The reasons for opening your own business are myriad; to be your own boss, to set your own hours, to do what you want to do, to provide a product or service where ...
• Scrapbooking 101 More people every year are discovering the joy of scrapbooking to capture memories and create unique family and friend albums to keep and share. In this comprehensive guide to scrapbooking, the beginner will learn how to start her scrapbooking hobby wit...
• Small Business Guide Starting and operating a business is a minefield of rules and regulations. The regulations set in the moment you decide to start your own business. You need to get licenses and permits from the authorities. There are restrictions on the type of business ...
• Soap Making 101 Learn how to make your own soap in our self-paced online course. If you've always wanted to try different soap-making recipes, create your own signature items for personal use, for gifts or for profit, or just learn about what goes into making a so...
• Spanish Cooking 101 Spanish cookery reflects the Spanish lifestyle; laid back, relaxed cooking that uses fresh beautiful ingredients that are available seasonally and prepared by cooks that are intuitive and resourceful. This course comprises 12 lessons that take you throu...
• Telephone Skills and Quality Customer Service Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most custome...
• Tex Mex Cooking 101 Tex Mex Cuisine 101 is a course for those who want to learn more about the Tex Mex phenomenon. Often when we consider Mexican food, it is actually Tex Mex we are thinking of. Tex Mex is a blend of cuisine from Mexico and the Southern States, especially T...
• Travel Agent 101 Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent cont...
• Travel Writing 101 Travel writing is a fun, interesting and fulfilling career. If your goal is to become a full-time travel writer who is able to live off your income from writing alone, it is important to understand that travel writing, like any other career, requires you...
• Waiter and Waitress Training 101 Whether you are looking for a part-time job, a summer job, work to help you through college, to supplement your family income, or a possible career, working in the restaurant industry as a waiter or waitress can be your answer. This course will discuss a...
• Writing Effective Persuasion 101 Do you hear stirring speeches that inspire to go out and take to heart what the speaker was talking about? Do you wonder how some people can sell nearly anything simply by how they talk? If you do, then chances are you are wondering about being persuasiv...