Course Listing
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How to Run an Effective Help Desk
In this course, we will cover all the topics necessary to run your Help Desk, including drafting a plan, determining which services to offer, when to outsource, how to measure performance, how to effectively deal with senior management, which tools will aid you, and how to ensure that your customers are receiving value. 0.6 CEUs $95.00 -
How to Write Effective Policies and Procedures
Our lessons will guide you in the process of developing an effective policy and procedure manual that reflects the high standards and goals of your company. 1.1 CEUs $95.00 -
Collaboration Skills
This course looks at the collaboration processes, the dynamics within the group to include skills needed, motivational factors, how to manage conflicts that arise, and how to effectively listen to what the other person is trying to say. 0.7 CEUs $95.00 -
Business Branding 101
In this course, you will go through and learn the entire branding process, from how companies choose their brands, measure their effectiveness, and what strategies they use to keep a brand successful. 0.6 CEUs $95.00 -
Home Business
This course is designed to provide you with everything you need to know to start on your path toward home business success. From determining whether or not you're suited to become a business owner to providing information on the tax implications of hiring employees, this Home Business E-Course is a comprehensive source of tips, tools, and tricks of the trade. 0.5 CEUs $95.00 -
Workplace Safety
This course focuses on workplace safety, health, and inspection. Throughout this course you will learn what workplace safety is, why it is important and how it affects a business. 0.5 CEUs $95.00 -
Sexual Harassment Compliance
This course will help you understand, recognize, respond and ultimately end sexual harassment in the workplace. 0.3 CEUs $95.00 -
Introduction to Six Sigma
Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence. 0.9 CEUs $95.00 -
Personality Development
In this Personality Development course you will learn in-depth information about personalities. You will gain a better understanding about those around you and also more about who you are and how you got to be that way. 0.7 CEUs $95.00 -
Cross-Cultural Communication
This cross-cultural communication course will guide learners on how to recognize, understand and overcome potential barriers when communicating with other cultures in a way that is productive and non-offensive. 0.7 CEUs $95.00 -
Customer Relationship Management
Customers love and cherish companies that treat them the way they (the customer) want to be treated. People are now prepared to pay more for good service. 0.9 CEUs $95.00 -
Career Coaching
With the job market becoming seemingly impossible to crack, career coaches are more important than ever. This online course will teach students all about career coaching. 1.4 CEUs $95.00 -
Constructive Feedback and Criticism
This is a course on giving and receiving feedback and constructive criticism. It first takes the student through a range of relevant concepts in interpersonal communication to provide a theoretical backdrop to the practical issue of giving and receiving feedback and constructive criticism. 0.5 CEUs $95.00 -
Journalism 101
This online course offers the student an introduction to the profession of journalism as a whole. 1.4 CEUs $95.00 -
Starting Your Own Cleaning Business
This comprehensive course to starting your very own cleaning business will ensure that you are well informed when it comes to getting started and being successful. 0.5 CEUs $95.00 -
Mastering Sales Skills 101
In this course, you will understand how to sell with purpose, connecting fully to your customer's desires and wants, while understanding the nuts and bolts of a typical sale. 1.0 CEUs $95.00 -
Wedding Planning 101
This course teaches you all that you need to know to become a well paid, successful wedding planner...starting the day after you finish this course. 1.2 CEUs $95.00 -
Coaching Techniques
This course lays a comprehensive foundation for coaching, introducing topics, techniques, and approaches that coaches implement across disciplines in their work to help their client base succeed. 1.0 CEUs $95.00 -
Purchasing and Vendor Management 101
This course is designed to explore the institutional purchasing cycle for consumable materials, raw materials, spare parts, and capital assets 0.4 CEUs $95.00 -
HR Compensation and Benefits
HR Benefits and Compensation is a course that is designed for those who are looking to gain a basic understanding of compensation and benefits in support of organizational development and success. 0.3 CEUs $95.00
Why UniversalClass?
UniversalClass.com offers thousands of hours of online continuing education training! Here's a few reasons why lifelong learners prefer Universal Class continuing education courses:
- Accredited by IACET - Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET)
- Verify your CEUs and Contact Hours via unique certificate serial number on our service (great for employers)
- Earn a Certificate of Course Completion documenting your CEUs and Contact Hours
- Supportive Instructors!
- Easy to use! Our online courses are the easiest and most fun courses available anywhere
- Self paced! Go at your own pace. You do not need to be online at a specific date or time
- Start right now! You can start the class right now by clicking on the button 'Join this Course'
- High quality courses! Since 1999, Universal Class™ has provided high quality continuing education training to over 1,000,000 satisfied students
- Extremely affordable! Pay one time for a course and you have 6 months to finish it. Or pay $189.00 for a yearly subscription and take any course you want, as many courses as you want (over 500 to choose from)
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