1999-2007, UniversalClass, UniversalClass.com List of Instructor-led, online courses in Financial Management . http://www.universalclass.com/i/subjects/finance-management.htm This course takes a look at business structures around the world with an emphasis in both similarities and differences based on culture, tradition, politics, social responsibility, and economics. It is designed to give the student an overview of both the advantages and the possible pitfalls of doing business on foreign soil from their own business or industry's base of operations and how best to generate future trends as well as plan for possible outcomes. This is a strategic level course. This class is for students who have dealings in foreign countries, hold positions in companies that have or may open foreign subsidiaries, or want to expand their strategic mindset in order to expand operations into the global marketplace or are already working abroad and wish to expand their negotiating skill set. Prospective students should have some prior business experience or have lived in another country besides their own for at least six months. This class will use readings and other material found primarily on the Globalization 101 website and all other materials will be provided by the instructor or obtained from the Internet. http://www.universalclass.com/i/crn/33442.htm Mon, 10 Dec 2007 12:11:42 GMT R. McCarthy Organizational Finances Management How to Build Your Own Business Home Business Find the money and resources to fund your business or the business you dream about. This course will provide: Financing options The Financing Model will give you a visual and written step-by-step process for developing a strategy to finance your business. From personal assessment to the loan proposal it provides a process to obtain your loan. Programs and resources for you to successfully fund your business. Examples from agencies and organizations are provided to facilitate the process as well as provide background on sources of funding expectations. Federal, state and local agencies that provide resources for building and growing a business are identified. The federal programs range from business counseling to loans, and even in certain cases grants. Local agencies and organizations are important because of the proximity and availability of those resources. In many instances these services are free or a nominal fee is required. If you already own a business or you are thinking about one, this course is your best source to build your business. Instructor feedback based on experience will be the direct connection to accomplishing your dream or just learning about it for a future project or business idea. http://www.universalclass.com/i/crn/31504.htm Fri, 19 Jan 2007 11:47:26 GMT R. Campbell Money Making Strategies Management Can you predict which direction corn prices will go? Are you the type of person who enjoys taking risks? Do you want to be a part of an often fast-paced, emotional environment? A career in futures trading can lead to a great income and a large bank account. You can trade with your own account or manage a portfolio for a group of clients. When trades go the right way, it can be one of the most exciting industries to be a part of. But it's not for everyone. There are significant financial risks, and trading without a firm knowledge of the marketplace can lead to a rapid loss of money. Not sure how it works? Well, if you're looking for a general understanding of the commodity and futures market, this course is for you. Commodity Markets and Futures Trading is a 13-part course that takes you through the history and regulations of the marketplace, how trading works, exchanges and trading participants, and trading strategies and systems. You'll learn the lingo and how to read a chart. When you complete the course, you'll have the knowledge to take the next steps in becoming a futures trader. If you think you have the patience to hold on while the market moves against you; if you can stomach a disappointing loss and move ahead with your trading strategy; if you have money to risk while you learn the ropes, then you may have the qualities to become a futures trader. Start by learning the basics with this informative course. http://www.universalclass.com/i/crn/7550212.htm Tue, 3 Feb 2009 00:00:00 GMT J. Borland Organizational Finances Money Making Strategies How to Build Your Own Business Basic Finance Skills Accounts Receivable management is a demanding job. You'll be making decisions that can make or break a company. Your role is unique and complex--one that is closely integrated into the overall customer service of your company. In this course, we'll look at what exactly AR is, what it is you're going to be doing, what you'll need to know to get started, why your company needs an accounts receivable department to begin with, and what some of the keys are to a successful accounts receivable department. In this course, we're going through all the basics. You don't need any prior accounts receivable experience or knowledge to successfully complete this course. Using a 'ground-up' approach, we'll be covering topics such as 1. approving credit, 2. the billing process, 3. collecting money, 4. customer service, 5. handling deductions, 6. legal considerations, 7. bankruptcy, as well as many other important topics. So come join the fun...Let's get started now! http://www.universalclass.com/i/crn/31060.htm Sat, 7 Apr 2007 10:41:44 GMT D. Salazar Small Business Organizational Finances Human Resources Basic Finance Skills Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. A great hotel manager leads by example. Like any business intent on survival and success, the hospitality industry requires insight into the financial aspect of every facet and every detail. Hotel Management is a course for those who wish to enjoy both personal and professional success in the hospitality industry; and need to have a more than casual understanding of the business and financial operations of the industry. Hotels and motels are not only places where a guest can obtain tasty food and comfortable lodging, they are an integral part of community life, with facilities for meetings, entertainment, and personal services. The career choices for a person seeking a job in the hospitality industry are vast: guest service manager, head chef, front office clerk, security officer, banquet manager, bookkeeper, concierge and many more opportunities that can be personally satisfying and financially rewarding. Renewed business travel, and domestic and foreign tourism will boost employment growth of lodging managers in full-service hotels. Additional demands for managers are expected in suite hotels. Business customers are willing to pay more for rooms with kitchens and suites that are spacious enough to conduct small meetings in. Other trainee and managerial opportunities will be available in large full-service hotels offering restaurants, fitness centers, ample meeting rooms and play areas for children, among other amenities. The hospitality industry offers today's young men and women an interesting and exciting career. Management of a hotel or restaurant calls for a wide range of capabilities. For those wishing a rewarding and challenging life of service to others, a future in the hospitality field should be seriously considered. http://www.universalclass.com/i/crn/33024.htm Tue, 13 Nov 2007 13:34:16 GMT S. Mellencamp Small Business Management Home Ownership This Microsoft Word 2007 course is not only designed to give the experienced MS Word user a tour of the new version of Word, but to also introduce new MS Word users to a comprehensive look at the features and utilities that this word processing software offers. It doesn't matter if you're new to MS Word or an experienced user, this comprehensive course teaches the most basic features as well as focuses on the more advanced tools that all students will find useful. Additionally, this course introduces new features exclusive to MS Word 2007, as well as includes detailed instructions on how to use them. You'll learn: Your way around the toolbars and menus. Basic editing features. Comprehensive editing features. How to insert items into a document. How to create and edit tables. Macros. And much, much more! http://www.universalclass.com/i/crn/7550073.htm Fri, 29 Feb 2008 00:00:00 GMT S. Mellencamp Management How to Build Your Own Business Home Business Basic Finance Skills Industrial and Organizational Psychology or I/O is a varied field of study filled with many career opportunities. The importance of this field has never been more prevalent than in the last decade. The use of I/O methods has been proven to increase productivity, profits and general workplace satisfaction by startling percentages. Most large and successful companies have implemented some or all of these methods into their workplace environment within the last several years. I/O Psychologists may work within organizations, act as consultants to various organizations, or they may move into the area of academic research. The topics of this course primarily concern themselves with careers within organizations or as acting consultants. While there are numerous sub-fields within I/O, for the purposes of this course we will be focusing on the tools and methods that are common to all specialties. In the lessons contained herein you will learn about how to properly prepare for a career in I/O and what some possible specializations in the field are; additionally, we will cover some of the most important aspects of this profession including the use of various techniques and tools to help companies best utilize and motivate their most valuable resources--their employees. Whether you choose to later enter into Training and Development, Employee Motivation or Diversity Coaching this course will teach you what you need to know in order to make the leap towards the growing field of Industrial and Organizational Psychology. http://www.universalclass.com/i/crn/33430.htm Thu, 3 Apr 2008 13:46:03 GMT D. Mithaug Small Business Organizational Finances Human Resources This course is designed to get you up to speed on the basics of business budgeting and cost cutting. You will be introduced to the different aspects of business financial tools and will have an essential primer to current business trends in cost cutting and increasing profits. At the conclusion of this course, you will understand important budgeting concepts, time tested strategies, and be able to see and easily implement savings for your company. These topics will be discussed: Business Budget- We will discuss the different aspects of a business budget and how to implement a discipline for your budget that will be reasonable for your staff. Cash Flow and Related Issues- We will cover the basics of cash flow, short-term cash flow, long-term cash flow, how they affect your PandL statement and profit sheets. Business Savings and Cost Cutting- We will discuss the various areas of savings and cost cutting to explore in your company. We will also discuss employee involvement and motivation and non-traditional areas to examine. Payroll Budgeting- We will cover the basics of payroll budgeting, essentials to keep in mind, and both the trend in handling them and some non-traditional methods. Tax Concerns- We will discuss effective strategies for managing taxes is to establish a budget for your company's taxes. Business Plan- We will cover the importance of creating a business plan, how to create one and how to make it a strong presentation. Business PandL Reports- We will take an overview of your Profit and Loss Reports, what goes where, how to read them and the essentials for a successful business manager to know. Profit Margin Guarantees and Staying in the Black- We will cover basic and popular theories and practices in the business world. Balance Sheets and the Business Cycle- We will cover the importance and uses of the company's Balance Sheet and we will briefly visit the concepts of the Business Cycle. Traps and Mishaps- We will address the dilemma of overcoming our inevitable errors in business and managementCompany Savings- We will focus on savings and how to make the most progress toward savings by utilizing the good will and brain power of your staff. You will have an overview of how to continue to increase your company's savings and how to encourage sales and staff members with rewards without giving away the savings. http://www.universalclass.com/i/crn/7550130.htm Mon, 6 Oct 2008 12:19:03 GMT D. Salazar Money Making Strategies Marketing Home Ownership Home Business Basic Finance Skills This course is a training guide for the new manager of an accounts payable department. It will help you step into your new role and take a commanding and successful lead. This course will take what you know and enhance it by adding management principles to those practices. Accounts payable is not just processing checks, mailing them and then filing the backup paperwork. To truly manage accounts payable, you must understand all parts of the deparment including but not limited to customer service, vendor management, check requests and POs. This course will discuss how to handle invoices; check processing ; preventing errors; annual audits; and technology uses in the department. Learn all about the best practices to adapt for your A/P department, PLUS, get expert advise from a well-seasoned disbursement manager with many years of A/P experience. http://www.universalclass.com/i/crn/30873.htm Mon, 11 Sep 2006 09:07:01 GMT D. Salazar Small Business Organizational Finances Management Human Resources Basic Finance Skills This course will help you demystify the stock market and start making money! Everyone yes, everyone is sure to find something suitable in the stock market to invest in. It doesn't matter if you are looking for a very safe investment to protect your nest egg or a risky investment with a huge potential to make a killing! Everyone finds themselves along that spectrum and will discover that the stock market has investments for people who want to protect their savings and for people who want to grow their savings. The stock market can be confusing. Using examples, actual stories from real investment advisers, and lists of great online resources, each lesson builds on the last to give you the clarity needed to understand investments. By the time you're done with this course, you'll have found a few investments you can enjoy and you'll be able to start investing right away with the assurance that you know what you're doing. http://www.universalclass.com/i/crn/30609.htm Mon, 17 Jul 2006 19:35:18 GMT M. Coburn Money Making Strategies Management Home Ownership Home Business Basic Finance Skills Credit governs everyone's lives. It is what allows people to buy a house, get a car, have a credit card and generally live a life they cannot really afford. Sadly, many people get into a debt spiral that soon goes out of control. They have trouble keeping their head above water, and soon they fall under as the weight of debt drags them down. Thankfully, credit can be managed and all it takes is having the ability to change how one lives their life. By implementing the lessons explained in this course, an individual will be able to take their credit and repair it. This is not to say that it will be easy. If anything, it will be very difficult to do. They will be struggling to keep their head above water, but as they persevere, they will be able to slowly fix their credit and get credit relief. The statistics are staggering with how many people suffer from credit problems. Millions, with that number growing because of the economy, are actually using credit to keep their heads above water. This is a losing strategy that only results in them losing nearly everything they have as the water quickly pulls them under and the debt rock shows no signs of letting go. There are many ways that a person can get rid of debt, and they are covered in this course. These include: Understanding Credit Understanding a credit score Understanding how credit is affected Understanding Credit Cards Understanding Foreclosure Understanding Bankruptcy Understanding the Debt to Income Ratio Understanding the Debt Spiral Finding Debt Counseling Finding Debt Consolidation Learning to live within one's means Learning how to budget Knowing how to stay on track Understanding Credit Reports Fixing Credit Errors These must be done right, and cannot be rushed. To get out of debt and realize credit relief, one has to work hard to do so. This course will explain how to repair credit using the tips that have helped millions of other people raise their credit score hundreds of points through know-how and determination. http://www.universalclass.com/i/crn/7550109.htm Sun, 4 May 2008 00:00:00 GMT J. Borland Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business Home Ownership Home Business Basic Finance Skills The idea of running one's own business is the dream of hundreds of thousands of Americans. The reasons for opening your own business are myriad; to be your own boss, to set your own hours, to do what you want to do, to provide a product or service where you perceive a need, to follow your passion. Any one of these reasons are good ones for opening your own business. There are really only a few real reasons for not just jumping into the process and opening your doors to new customers and your heart to an entirely new and wonderful way of life. The biggest reason is fear; fear based on lack of information. When you do not know how to do something, there is underlying fear that it will likely be done wrong. In order to tackle your fear, you need knowledge and that is what this course on Retail Business will give you. By going through Retail Business you will discover whether or not you have the true entrepreneurial spirit to leave the corporate world and all that goes with it, and enter into your new world of Business Owner. The beauty of being a business owner is that you will never be bored, you will spend time doing the things that you love, and perhaps even with the people you love if you decide to join forces. This course will take you through the lists of things that you need to do or consider before you open your doors. Once you have completed the course, you will have enough information to decide whether or not business ownership is for you. http://www.universalclass.com/i/crn/7550124.htm Thu, 18 Sep 2008 09:07:23 GMT J. Borland Small Business Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business Home Business Have you ever wanted to be a landlord? This multi-faceted career can be challenging and rewarding both personally and financially. Our course provides a broad yet detailed examination of the many areas that a property manager must blend together to be successful. Lesson 1 asks the question: are you ready to be a landlord? It focuses on the disciplines involved in property management and discusses planning and goal setting. In Lesson 2, you'll discover the benefits of commercial and residential properties, and what types of tenants will be renting from you. We explain what to do before purchasing a property and how to make an offer in Lesson 3. Ownership rights and responsibilities are discussed in Lesson 4, including laws and regulations you must abide by. Lesson 5 examines the financial factors to consider and how to set rental prices. You'll learn how to choose the best tenants and how to attract them to your property in Lesson 6. Dealing with tenants (and how to avoid bad ones) makes up Lesson 7. Lesson 8 covers handling tenant issues and explains the eviction process. We focus on the lease in Lesson 9 by explaining how to create a lease and the lease dispute resolution options are available to you. Lesson 10 will help you understand the five types of property maintenance and describes common trouble spots. In Lesson 11 we discuss financing options for purchasing your property. The course concludes with Lesson 12, which explains how to sell your property. http://www.universalclass.com/i/crn/7550158.htm Sun, 13 Jul 2008 00:00:00 GMT J. Borland Money Making Strategies Management How to Build Your Own Business Home Ownership Home Business Microsoft Excel 2007 is Microsoft's latest version of its very popular business productivity application for the management and manipulation of data. Microsoft Excel is often packaged as part of Microsoft Office that includes other applications such as Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook. Other desktop applications such as Microsoft Publisher and Microsoft Tools have also been added in recent releases of Office. Since its launch in 1985, Microsoft has released 24 Excel application versions for Windows, Macintosh, and OS/2 based computer systems. Each successive release incorporated new functions and features that allowed the user to customize how data was displayed, and to do more and better data management. However, Excel 2007 is by far the most powerful and versatile of them all ! In addition to a whole new look and feel, Excel 2007 has modified its underlying technical foundation that enables businesses to expand the uses, integration and reach of Excel. Microsoft has also has continued to improve security, plug security gaps, and address functional issues. All this has helped to make Excel a very stable and reliable business application. Many new features await the Excel 2007 user. Below are just a few highlights: Horizontal 'ribbons' that display commands left-to-right instead of the traditional vertical water-flow look. More rows and columns to help manage your really massive spreadsheets! Memory management increased from 1GB to 2GB's which allows for faster computations and increased performance . New options for applying themes and styles which enhance the look of your spreadsheets and graphics. And, Excel now supports up to 16 million colors ! Easier creation and use of formulas . New Pivot Table User Interface to help the user more effectively use pivot tables. With the right training and understanding of Excel 2007, businesses and individual users can unlock the world of opportunities that this powerful business application offers. This Excel 2007 Online Training Course does just that and more! It assumes users have no prior experience with Excel or other spreadsheet programs. We start with the basics, and move up from there. So join us today, and lets learn the fundamentals of Excel 2007! http://www.universalclass.com/i/crn/7550072.htm Sun, 17 Feb 2008 00:00:00 GMT S. Mellencamp Organizational Finances Home Business Basic Finance Skills Retirement for many of us can already be a fact of life. For others, it is looming on the horizon and the closer we get the more uneasy we feel about that next step. We are filled with questions about just how we will pay for our retirement. What will it cost? How much will you get from Social Security? What if you do not wish to quit working entirely, but are being forced into retirement by your company? Are you ready for retirement emotionally? There are many questions about retirement, mainly because retirement is now considered a phase of our lives rather than a couple years spent marking time after we stop working. The latest statistics indicate that most people who retire today can look forward to decades of time spent in retirement, and with that much time on our hands, it is imperative that we plan carefully. We need to develop a financial plan. We need to develop a health and exercise plan. We need to develop and emotional and social support plan. This online class will address a number of these issues and give you a place to start. Financial concerns regarding IRA's, insurance, and what you should do with your house will be addressed. Specific health recommendations will be made to maximize your physical condition during retirement. And what about your social and family relationships? Most of us have allowed these very important relationships to lapse when our happiness during retirement is actually based on them. Finally, we will talk about how to prepare for retirement and what you will do with your time. There are many of us who really wanted to do something else with our lives. Once you retire from your 'real' job, you may be very pleasantly surprised to realize that you can now finally pursue the life of your dreams. http://www.universalclass.com/i/crn/7550163.htm Mon, 28 Jul 2008 00:00:00 GMT M. Coburn Money Making Strategies Human Resources How to Build Your Own Business Home Ownership Home Business Basic Finance Skills Whether you are seeking to raise funds for your non-profit group, a worthy charity, political or religious organization, your local school or to provide community specific aid, this detailed course will provide you with everything you need to know about the basics of fundraising. Although Fundraising 101 is geared towards the novice, even those with past fundraising experience will find useful ideas and the latest information. Fundraising is a fulfilling and worthwhile endeavor, it can also be overwhelming and confusing if you are not sure where to start or how to stay on track. With the magnitude of charities out there soliciting funds from givers it also becomes a difficult task to make your own group stand out from the others. Convincing potential contributors to rally to your cause requires the efforts of several dedicated individuals and substantial organization long before you ever ask that defining question--'Would you please help with your donation?' Making full use of this course in its entirety is the first step in turning the dreaded response ' I gave at the office,' into the much desired 'Sure, I can donate!' http://www.universalclass.com/i/crn/32862.htm Wed, 11 Apr 2007 00:00:00 GMT D. Mithaug Money Making Strategies Management Marketing How to Build Your Own Business Basic Finance Skills This course takes you through an overview of the wonderful world of business mathematics. The course is designed for a person of any age and anywhere in the world. All that is required of the learner are a computer, a connection to the internet, a calculator or spreadsheet, skills to use these tools, and a willingness to learn. First we begin with a comprehensive review of the decimal system and basic calculations. Next are fractions, percent, and ratios. Then we move on to exponents and square roots. In the lesson that follows, the learner sets a personal budget and reviews personal finances, including thrift buying, and calculating interest on a loan. Then there is a discussion of conservation of energy used in the home. Later we are encouraged to budget our personal time and energy as well as money. The trip then takes you into the business world of purchases and sales, then bookkeeping, with a thorough explanation of debits and credits, petty cash, and an overview of financial statements. In the following lessons, we take a look at graphs, measurements and statistics. (Is mode the same as average?) After that we find ourselves in the business office for office etiquette, netiquette, and telephone etiquette. Also the science of Ergonomics is discussed. We finally arrive near the end of the course when we emphasize lifelong learning, goal setting plus good health habits for a balanced life. From the beginning, the advanced learner is encouraged to click on web references and search for more information via the internet. And everyone is encouraged to 'surf' and 'google' the world wide web often for more fun. The course material includes plenty of examples and exercises for practice, interesting anecdotes about the character, history and origins of our math system from many parts of the world. Math can be fun! However, calculations do require practice, and then more practice to be easier, more proficient and more fun. Enjoy the course! http://www.universalclass.com/i/crn/7550069.htm Thu, 19 Jun 2008 13:52:51 GMT J. Tsung Small Business Organizational Finances Money Making Strategies Marketing Home Business Basic Finance Skills Whether you've used MS Excel before and just want to learn more about Excel or are completely new to the program, this course is designed to teach you the features of MS Excel to have you using it like a pro. It's a fact that a lot of people just like you shy away from learning MS Excel because it seems so complicated. Those who do eventually use it only know certain aspects of the program and are not aware of all it can do. But there's good news for you! MS Excel is even easier to use that past versions with more toolbars and commands to simplify even the hardest of tasks. This course is designed to walk you through MS Excel, showing you how to use this popular spreadsheet program to do anything from making a list to calculating complex equations in a simple and easy-to-understand manner. We promise you that even if you've never used a spreadsheet program before, you'll come away with this course with advanced knowledge and comprehension of MS Excel. http://www.universalclass.com/i/crn/7550100.htm Sun, 20 Apr 2008 00:00:00 GMT S. Mellencamp Organizational Finances Basic Finance Skills The purpose of this course is to help you understand what PowerPoint 2007 can do for you, whether you are familiar with PowerPoint 2003 or new to the application altogether. One of the most noticeable changes is the new user interface called the Microsoft Office Fluent which allows for the creation of dynamic, professional presentations in a much shorter period of time than earlier versions of PowerPoint. The Fluent interface has all commands, toolbars and task panes categorized into tabs and related groups. For the purpose of this course, we will call the Fluent user interface the 'ribbon.' In general, the Ribbon tabs are separated into three levels (see corresponding numbers in Figure 0.1): The general type of task (i.e., Home) Categories of sub-tasks (i.e., Slides) Specific commands (i.e., New Slide) Figure 0.2 shows the Insert Tab, which displays PowerPoint 2007's larger, easier to read icons along with an overall view of the application's new look. Among the many new options offered by PowerPoint 2007 are new themes and quick styles, custom slide layouts, Smart Art graphics, more advanced graphic effects for text, pictures, objects, charts, graphs and tables, more effective proofing tools, user-friendly collaboration and permission features, and much more. This course will walk you through PowerPoint 2007, beginning with the basics and lead you through to some of the most advanced features available, offering additional helpful tips and hints along the way. Course Goals After completing this course, students will be able to: Demonstrate understanding of the terminology and elements of presentations Distinguish between the different options available for creating a presentation Utilize the basics of a slide show including goals and effectiveness of a presentation Create and manipulate text and text boxes using available tools and features Employ the use of themes, styles and backgrounds Create, format and make use of charts, graphs and tables Insert, format and edit Smart Art, pictures and clipart Incorporate sound, video and animation into a presentation Create macro enabled presentations Utilize the quick access toolbar and the slide master Troubleshoot error messages and utilize both online and offline help files Package and publish a presentation on the web and in other Office 2007 applications Course Structure This course is broken down into twelve lessons to take you through each of the tools that PowerPoint 2007 offers the user. Each lesson will cover learning goals and each goal is associated with one aspect of PowerPoint 2007. You will be able to confirm your knowledge and understanding through a series of mini quizzes at the end of each Lesson. Answers to the quiz are at the back of this course. We recommend that you practice with PowerPoint 2007 to gain the best understanding of each lesson. Each lesson will also include hyperlinks for you to find further information online along with hot tips. As with all software, not everything runs smoothly all the time in PowerPoint 2007 and in each lesson we will also alert you to common errors or 'pitfalls' to watch out for. Before you begin: If you are a current user of Microsoft Office PowerPoint 2003 or an earlier version, before you download 2007 we recommend you uninstall these programs. PowerPoint 2007 may not download properly if you are operating a previous version. While this course is aimed at both beginners and advanced users, we take for granted that you already know how to turn your computer on, use your mouse and can understand in basic terms how to operate your computer. http://www.universalclass.com/i/crn/7550082.htm Tue, 18 Mar 2008 00:00:00 GMT S. Mellencamp Management Human Resources How to Build Your Own Business Basic Finance Skills The purpose of this course is to equip you with a working understanding of economics and its myriad of business and personal applications. As such, we have crafted an easy-to-understand course comprised of economic's principle tenets while specifically highlighting such central ideas as: supply and demand, interest rates and inflation. Economics is an inherent part of our world. And, with every passing day, economics becomes more and more pivotal to our survival. From the items we buy at the store and our personal banking accounts to the types of industries in which we work and the resources government employs to sustain our communities, we are surrounded by economically-based challenges on a daily basis. The average individual knows very little about economics and tends to believe whatever was seen or heard on television. However, we all contribute and are impacted by economic factors and need a basic understanding of how this works as economics becomes more and more pivotal to our survival. Knowing how the system operates has a range of benefits from the practical-why we pay taxes to the more lucrative possibilities tips for investing within the money markets. This complete course will discuss these topics: Definition, History and Various Forms of Economics Schools of Thought Ten Major Principles of Economics World Economic Systems and Comparative Economics Components in Societal Economy Basic Tenets of the U.S. Economic System Global Economies: Ranking National Economies Micro and Macro: Styles of Economics Federal Reserve System: aka 'The Fed' Managerial Economics Gross National Product (GNP) and Gross Domestic Product (GDP) Supply and Demand Model Supply and Demand Curves and Elasticity Marginalism Fiscal Policy and Monetary Policy Economic Growth, Stimulus and Stabilization Interest Rates - Part One Interest Rates- Part Two Inflation and Deflation Financial Markets and Investing Taxation Structures Public Finance Revenue and Economic Forecasting Economic Indicators and Statistical/Probability Economics Marriage of Statistics and Econometrics Regardless of whether you want to become more familiar with economics so that you can better budget your household expenditures or so that you can became the entrepreneur you have always dreamed, this complete economics course has the fundamentals to guide you without overtaxing your brain. http://www.universalclass.com/i/crn/7550159.htm Sun, 13 Jul 2008 00:00:00 GMT E. Mackerson Small Business Organizational Finances Basic Finance Skills Starting and operating a business is a minefield of rules and regulations. The regulations set in the moment you decide to start your own business. You need to get licenses and permits from the authorities. There are restrictions on the type of business you can operate in a neighborhood. Tax and employee regulations are perhaps the most strictly enforced regulations. Non-compliance can even lead to cancellation of the business license and at times, imprisonment. This course will guide you on the main requirements of the regulations so that a business can develop a strategy for compliance. This course will also provide guides on how to protect the intellectual property of the business , the types of insurance a business must generally have in place, and sources of funding. Every business has its own assets. You must know how to protect the assets of your business, such as: registering the intellectual property right of the business with the appropriate authorities; insuring the business against losses; growing your business with funding. Find out what you need to know so that you can focus on making your business successful. http://www.universalclass.com/i/crn/7550083.htm Wed, 17 Sep 2008 17:25:11 GMT C. Addington Small Business Organizational Finances Money Making Strategies Management Legal Studies Human Resources Marketing How to Build Your Own Business Home Business Basic Finance Skills If you need an easy-to-use computer bookkeeping system that saves you time and gives you control of your business. A simple system that does not require you to know debts, credits, and double-entry bookkeeping. Then QuickBooks is the answer to your bookkeeping needs. Tracking your business activity is as easy as posting your daily transactions (checks, invoices, bills, and deposits) so that you have complete up-to-date financial information about your business at your fingertips whenever you want it. This introductory course covers bookkeeping fundamentals, then shows you an easy way to setup your organization in QuickBooks. Students learn how to setup the chart of accounts, post income and expense items, enter credit card transactions, work with balance sheet accounts, reconcile bank and credit card accounts, and interpret financial reports. http://www.universalclass.com/i/crn/31496.htm Mon, 15 Jan 2007 20:45:31 GMT A. Marks Organizational Finances Money Making Strategies Basic Finance Skills The average individual knows very little about economics and tends to believe whatever was seen or heard on television. However, we all contribute and are impacted by economic factors and need a basic understanding of how this works as economics becomes more and more pivotal to our survival. With this course, our goal is to equip you with a working understanding of economics and its myriad of business and personal applications. As such, we have crafted an easy-to-understand course comprised of economic principle tenets while specifically highlighting such central ideas as: andmiddot; History and Various Forms of Economics andmiddot; Schools of Thought andmiddot; Ten Major Principles of Economics andmiddot; World Economic Systems and Comparative Economics andmiddot; Components in Societal Economy andmiddot; Basic Tenets of the U.S. Economic System andmiddot; Global Economies: Ranking National Economies andmiddot; Micro and Macro: Styles of Economics andmiddot; Federal Reserve System: aka 'The Fed' andmiddot; Managerial Economics andmiddot; Gross National Product (GNP) and Gross Domestic Product (GDP) Regardless of whether you want to become more familiar with economics so that you can better budget your household expenditures or so that you can became the entrepreneur you have always dreamed, has the fundamentals to guide you without overtaxing your brain. http://www.universalclass.com/i/crn/7550051.htm Fri, 11 Jan 2008 00:00:00 GMT E. Mackerson Organizational Finances Money Making Strategies Management Basic Finance Skills Speaking in front of a group of people is one of the most common fears people experience. In fact, it may be more feared than death...or even spiders . Yet being able to present ourselves, our companies, our ideas and products to others is one of the most essential skills to have in life. The ability to communicate our ideas effectively helps other people catch our enthusiasm--and without that enthusiasm and support of others, many great projects would never get off the ground. During the course of this training, we will discuss exactly what a presentation is and how improving your public speaking skills can positively influence many different aspects of your life. We will talk about understanding the situation at hand, knowing your audience, and believing in your subject matter. Then, we will present strategies for researching, organizing, and developing your presentation. We'll also discuss some techniques to help you deliver a confident presentation and review what you can do in the future to improve your presentations skills for the long-term, making each future presentation you do, easier on you and more rewarding for those attending. http://www.universalclass.com/i/crn/7550101.htm Sun, 27 Apr 2008 00:00:00 GMT D. Mithaug Small Business Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Business ethics is an important part of any industry. Students or managers, unfamiliar with many ethical challenges, behaviors, or regulations will find themselves struggling in business industries that include finance, accounting or human resource management, marketing and retail. Today's managers must necessarily concern themselves with ethical issues, because unethical behavior creates legal risks and damage to businesses as well as employees and consumers. Business ethics have become an integral part of business education in general. A student or manager who is well-versed in ethical behavior in practices, not only in the domestic market but internationally, will find him or herself better prepared to deal with issues or situations that may arise that don't always involve easy answers or decisions. Each one of us, from the individual consumer to the CEO of an international corporation, is affected in some way by business ethics during the course of his or her life. Therefore, everyone has a stake in the ramifications resulting from unethical business decisions. This business ethics course offers an introduction into the concept of values, morality, as well as cultural beliefs and upbringing in all areas of business, from consumer rights to corporate social responsibility. Decisions made by shift managers or corporate presidents may affect thousands of individuals or entire communities. Consumers today expect and demand integrity, honesty, and transparency in all levels of their environment. Understanding those expectations is the key to communicating core values and behavior not only to employees, but society in general. http://www.universalclass.com/i/crn/7550088.htm Wed, 17 Sep 2008 17:32:09 GMT D. Salazar Organizational Finances Money Making Strategies Management Legal Studies Human Resources Marketing How to Build Your Own Business Home Business Preparing for your job interview could very well be one of the most important moments of your career. Landing the perfect job can be a challenge, but with the determination and passion you will need to begin a successful career, you can easily overcome this challenge, and bring a lot of valuable experience with you to the next interview if you don't get the job. Just a little preparation and thought ahead of time can have wondrous effects on your interviewing skills. This course will go over the issues and provide an in-depth analysis of the interviewing process. With some independent practice, this course can help you prepare successfully for any job interview! Topics will include: Common Interview Questions What Employers Want Attitude and Effort Body Language Research The Mock Interview Phone Interviews Behavioral Interviews Closing the Interview Thank You Notes http://www.universalclass.com/i/crn/7550092.htm Mon, 5 Jan 2009 13:42:09 GMT S. Patel Small Business Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business As we move into a new era of lending, one in which there will be increased regulations and scrutiny of loan officer activities, it is very critical to have well educated and trained professionals in place capable of knowledgably working with clients and guiding them on their process to secure a loan. Regardless of whether your goal is to work with mortgages/home loans, automobile loans, school/college loans, small business or personal loans, this course will provide you with the tools to help you better understand the overall lending industry and the specific responsibilities undertaken by loan officers from evaluating client's credit histories and financial data to seeking out appropriate lending sources and preparing final loan documentation. Also important for potential loan officer candidates to understand is that the lending environment has a great deal of options with respect to the types of loans available to clients. With varying payment structures, there is a loan type that is custom fit for each and every individual based upon his/her individual earning styles and motivations for paying off the loan with a defined period of time. And, pertaining to the loan officer's earning, there is also a range of incentive structures via which to earn money based upon one's performance as opposed to being relegated to earn a flat fee on an ongoing basis. This is just a sampling of the many options that exist within the wide world of lending. An exciting and worthwhile career, our course has been designed to act as a guide to help you to get a foothold in the industry. http://www.universalclass.com/i/crn/7550143.htm Sun, 8 Jun 2008 00:00:00 GMT J. Borland Small Business Organizational Finances Home Ownership Home Business Basic Finance Skills Economics is an inherent part of our world. And, with every passing day, economics becomes more and more pivotal to our survival. From the items we buy at the store and our personal banking accounts to the types of industries in which we work and the resources government employs to sustain our communities, we are surrounded by economically-based challenges on a daily basis. With this course, our goal is to equip you with a working understanding of economics and its myriad of business and personal applications. As such, we have crafted an easy-to-understand course comprised of economic's principle tenets while specifically highlighting such central ideas as: supply and demand, interest rates and inflation. True, economics can be a complex subject. Yet, it remains highly pertinent to our modern-day lives not to mention a most stimulating topic. From gaining a sense of the forces that drive the economy to understanding how statistical and economics come together to forecast future monetary trends, this course offers a great deal of valuable information for both business and personal purposes. Knowing how the system operates has a range of benefits from the practical-why we pay taxes to the more lucrative possibilities and#8211;tips for investing within the money markets. Regardless of whether you want to become more familiar with economics so that you can better budget your household expenditures or so that you can became the entrepreneur you have always dreamed, has the fundamentals to guide you without overtaxing your brain. http://www.universalclass.com/i/crn/7550063.htm Fri, 11 Jan 2008 00:00:00 GMT E. Mackerson Organizational Finances Money Making Strategies Basic Finance Skills 'Accounting and Bookkeeping 101 for Everyone' is a course that covers the fundamentals of accounting with the newcomer in mind. Accounting is more than just memorizing terms and procedures; it's a whole new way of thinking about finances. This course assumes students have no prior knowledge about accounting or finance, and delivers lessons and examples to build accounting skills. Specifically, this class addresses accounting terminology, revenue, expenses, net income, the accounting equation, debits, credits, and balancing the accounting formula, the accounting structure, the accounting cycle, journals, ledgers, the trial balance and more. It also guides students to learn how to read financial statements properly, and how to grab meaningful information from the balance sheet, income statements and cash flow statements. After completing this course, you will have a solid understanding of accounting in today's world. By applying the concepts learned in this course, you will understand the processes behind Accounts Payable and Accounts Receivable, you will understand how and why financial transactions are documented, you will know what cash flow is and how to improve it, you will know what profit is, how it's interpreted, and what influences its growth. Moreover, you will know where the money in the company you work for, or own, goes. Learn accounting now and achieve a skill that is an invaluable (if not required) asset to your professional development. This course is complete and comprehensive, and covers all the fundamentals of accounting, and includes full video to help you master the concepts covered! So join us today! And let's learn the fundamentals of accounting! http://www.universalclass.com/i/crn/30302.htm Sun, 1 Jan 2006 00:00:00 GMT J. Tsung Small Business Organizational Finances Money Making Strategies Management Human Resources How to Build Your Own Business Home Business Basic Finance Skills The basic facts and reasons of finance: What it is supposed to do. What general ideas does it propose. What you are supposed to do! Using the Web as your research tool in finances. From budgeting to financial planning and using financial calculators. Buy or lease, save or put on credit are questions that will be covered. What are loans, stock, mutual funds? This class is just the beginning of your knowledge! http://www.universalclass.com/i/crn/11267.htm Tue, 20 Apr 2004 17:25:15 GMT R. Newton Organizational Finances Money Making Strategies Management How to Build Your Own Business Home Ownership Home Business Most CPAs will tell you that the number one mistake people make in starting a new business is that they fail to write a business plan. Without a written set of plans and directions, a new business will struggle on many levels. You may start out doing well only to find yourself shipwrecked a year into your work. On the other hand, you may sit and struggle to ever get your business off of the ground and productive. You may find yourself struggling with small things that have simple solutions and for which the answers are easy to implement. But if your plan is not written, then you don't have a clear vision in a very literal sense of the word. A well written business plan takes time, patience, detail, research, and a right approach to presentation. This course will walk you through the process of writing your business plan. You will learn why certain details are vitally important, which parts of your business plan can make or break your finance query with investors, and how to sharpen your public presentation of your company and its business. You will also learn some writing tricks to help you create a polished written plan without necessarily having to hire someone to write it for you. At the end of this course, you should have enough information to make a well informed effort in writing your business plan. Happy planning! http://www.universalclass.com/i/crn/7550132.htm Sun, 8 Jun 2008 00:00:00 GMT C. Addington Small Business Organizational Finances Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Basic Finance Skills Legal questions come up regularly in our daily lives and the language of law is everywhere. Legal Terminology 101 is a comprehensive guide to the language of the legal system. If you're planning on purchasing a house, involved in a landlord-tenant dispute, making a will, buying a car, getting health insurance, applying for a credit card or hiring a lawyer then understanding the terminology of the contracts, forms and systems is vital for a successful outcome. This course is ideal for anyone wanting to quickly and easily learn common legal terms. Each of the self-paced lessons includes sound files so you can hear the pronunciation immediately. Whether you're a homemaker or a student or looking for work in the legal or business world this course will help you learn a new language the 'legal language' . http://www.universalclass.com/i/crn/32170.htm Thu, 15 Feb 2007 16:55:54 GMT M. Coburn Small Business Management Legal Studies How to Build Your Own Business Introduction to Fundamentals of Business Management The world of business management offers an array of career opportunities unparalleled among income earning possibilities. Industries from mining to waste disposal have management-level positions in many companies. Business management requires a combination of skills and knowledge, coupled with good judgment and leadership qualities. There are several fundamental aspects of operating a business and#8211; whether you run your own small business or hold a management position in a national corporation and#8211; that a manager should be aware of. Our course takes you through some of the various requirements you may encounter while managing a business. We begin by examining the various disciplines and levels in business management and give you hints on how to get a management job in your company. In lesson 2 we cover areas of financial management such as types of capital, debt and equity financing alternatives, a business plan and a budget. Lesson 3 deals with legal and regulatory compliance issues. Human resources and personnel issues are discussed in Lesson 4. Sales management fundamentals and#8211; the sales cycle, customer relationships and pricing and#8211; make up lesson 5. We examine the marketing functions (lesson 6) right after sales functions because the two disciplines work hand-in-hand to drive business. Lesson 7 covers some key accounting principles and practices. Inventory control techniques make up Lesson 8, focusing on the role of inventory control, the processes involved and control mechanisms used. Lesson 9 'Taxes and Your Business Organization' delves into types of organization and some key business tax requirements. Order fulfillment follows the purchase from sales inquiry to delivery in Lesson 10, and explains how fulfillment is important to customer relationships. We finish with lesson 11 explaining the importance and function of information technology. Once completed, you will have a basic understanding of how to manage a business. http://www.universalclass.com/i/crn/7550114.htm Sun, 11 May 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer. No one wants to communicate badly. This crash course in business communication may help remedy your writing woes. From the basic do's and don'ts of business communication to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. As a one stop guide to a professional's writing career, the class is ideal for assistants, secretaries, executives, managers, and senior managers of any company or organization. Learn about the common mistakes we make when writing a business letter. Learn how often people mistake 'affect' for 'effect', and 'except' for 'accept'. Learn about how to write business emails. This course will also give you insights into your reader's mind. Who are they? What do they want? How can you effectively reach out to them? So join us today! http://www.universalclass.com/i/crn/7550257.htm Sun, 19 Apr 2009 00:00:00 GMT A. Raley Small Business Management How to Build Your Own Business Home Business Did you realize that you are most probably an experienced grant writer already? 'NO' , you say, 'I've never written a grant in my life before' -- but you have. Most people out there have asked somebody, at some time, for something in writing (one way or another), so you have most likely followed some of the basic principles and procedures of putting a good case forward for something you want (and not necessarily for money). And basically that is what a grant proposal is all about. Okay, there's a little more to it than that--but the techniques you consciously (or unconsciously) learned when putting together those requests, when submitting them and SUCCEEDING, are a fabulous place to begin. BUT obviously you need to polish up that gem by building on the basics, learning the techniques, and following the requirements and conditions for writing successful grant proposals. And there is no better place to start than with this course. It doesn't supply all the answers, no one source does, but it's approach to the subject of grant writing is clear, straightforward, and easy to understand. It doesn't matter whether you are looking at grant writing just as a means of helping your child's school, or looking at it as a part or full-time career. You can and will be successful if you set your mind to it and invest a little of your time in carefully going through this course, researching sites suggested in it, and building from there. Join us today, and let's learn how to write a successful grant proposal! http://www.universalclass.com/i/crn/7550155.htm Thu, 5 Feb 2009 14:23:09 GMT D. Mithaug Many professionals who enter into the world of human resources quickly believe that they will succeed in their new found field simply because they have a knack for relating with people from all walks of life. While having 'good people skills' is certainly a positive attribute for working in the human resources field, being in tune with the ever-changing policies and procedures that successfully make a team or company tick, is just as important as being the boss that everyone loves. Managing your rules and guidelines works in tandem with managing 'your humans.' Today, many managers enter the world of human resources simply because they are exceptional managers. They have climbed the rank and file of the corporate ladder, succeeding at each rung, to the point where they are now managing a team, which may include 'kids' fresh out of college or professionals who have been in the workforce for some time, sometimes even longer than the manager himself. Having the ability to create synergy on his team, to drive productivity and provide opportunities for employee growth while developing policies and procedures that apply to all are just a few of the trademarks that make a great manager. Others enter the human resource field by choice. They are the 'people' people who want to work in the actual Human Resources department of a company to become 'the people that staff and operate an organization as contrasted with the financial and material resources of an organization. The organizational function that deals with the people ...' Whether its entering the world of human resources by choice or by being thrown in because of your professional successes, the basic principles remain the same: you not only want to get the job done, but also you want to get it done with good people who work collectively and cooperatively toward a common goal successfully. Hiring the right people, training them, affording them opportunities for growth, all while setting parameters and guidelines, is the key to great human resource management. http://www.universalclass.com/i/crn/7550050.htm Fri, 11 Jan 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Management Human Resources How to Build Your Own Business Basic Finance Skills Managing time effectively is fundamental to success. It also factors into achieving balance in our lives. Today, we're busier than ever--at work and at home. Having enough time for things that are important, things we want or need to do, or even to have enough time to devote to a special project, there just isn't enough time to go around. This course is a practical 'how to' that will guide you through the maze of conflicting priorities, self-doubts, disorganization, over-commitments, and limitations that in the past have kept you from successfully managing time. It offers a step-by-step format for achieving balance between your personal and professional lives. As this course shows, managing time isn't just about making lists. It's about everything that encompasses your daily routine. Discover how beliefs and values factor into success. Find out what part sleep and nutrition play. Learn how including yourself in your 'to do's' helps create time for 'special' projects you've put on the back burner. See how to stop wasting time on annoying situations. Learn to carve out more time for friends and family. If life is in the details, then manage them well. This eleven-session course encompasses a variety of tools that, if used, will help you achieve what we all want--more time for things that matter and a better ability to manage it all. Making the time for this course could just be the key to creating enough time for you. http://www.universalclass.com/i/crn/7550056.htm Fri, 11 Jan 2008 00:00:00 GMT D. Mithaug Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Do you want to become a Sales Manager or improve your management skills? Then this course is for YOU! Motivating employees is often tiring and time consuming work. As a manager, you provide incentives, set goals, acknowledge top producers, even use consequences or threats. Yet, when that external stimulation is no longer present, people have a tendency to slip back into their old ways: not moving unless someone is there to push. In this course I will present you with the 'basic' principles and practices of sales management. You will see that as a sales manager, you wear many hats; in a way, a sales manager needs to be a 'jack-of-all-trades.' Sales managers are planners, strategists, tacticians, organizers, forecasters, personnel specialists, trainers, communicators, motivators, leaders, data analysts, salespeople, employees, bosses, decision-makers, and often spouses and parents. So take the first step to gain the knowledge needed to: become a better manager and lead a high performance, self-motivated team that takes the initiative without having to constantly push Communicate more powerfully and permanently eliminate communication breakdowns. Use 'pull strategies' rather than 'push strategies' to accelerate team productivity and motivate employees Identify and eliminate unproductive management habits that actually create the problems you are working so diligently to avoid. Develop a greater level of awareness that will enable you to anticipate and prevent problems that slow down productivity, damage good will, cause stress and waste time, money and energy. Dramatically reduce turnover. http://www.universalclass.com/i/crn/15289.htm Thu, 6 Oct 2005 18:32:04 GMT T. Velasquez Marketing Home Ownership Are you thinking of applying for a credit card? Are you interested in learning how to manage your existing credit card? If so, then this class may be for you. This class will give information on how to apply for a credit card, find what credit card is right for you, compare different types of credit cards, how to make payments, what methods of payments to use, the dos and don'ts of credit cards, credit card management and spending , learning how to keep your debt low, calculating your annual percentage rate, and much more. Whether you are thinking of getting a credit card or already have a credit card, this class is for you. Don't miss an opportunity to learn all about credit card management--enroll now! http://www.universalclass.com/i/crn/12740.htm Mon, 4 Oct 2004 20:00:11 GMT C. Huff Basic Finance Skills ~Part Lender, Part Real Estate Aficionado~ In this course we will discover the workings of mortgage bankers/broker specialists and the unique role they play in partnering with individuals when they make one of the most important purchases of their entire lives--that of buying property. While somewhat technical, the training to become a mortgage banker/broker entails a good amount of knowledge in such areas of lending as: mortgage types, interest rate structures, and matching loan instruments to individuals based upon the nature of their personal financial situations. To assess whether an individual would make a good mortgage loan candidate, mortgage bankers/brokers spend a great deal of time evaluating clients' credit backgrounds, income statements and additional financial factors. Further, with new onuses in place whereby bankers/brokers are being required to critically analyze an individual's credit background prior to granting him/her a mortgage loan, it is more important than ever, that there be well-qualified mortgage bankers/brokers helping consumers navigate through the home finance lending process. And with the help of this Mortgage Banker/Broker course, we have gone to great lengths to familiarize you with the major tenets with which a mortgage banker needs to be well acquainted from credit applications and pre mortgage loan approvals to interest rate fluctuations and subprime markets. And in light of the current US economic crisis, it is very important for mortgage bankers/brokers to be fully up not only on the regulations and legislations affecting the mortgage industry but also on the steps clients can take to avoid negative pitfalls and reduce unnecessary costs. Hence, as you explore the career options that exist within the mortgage lending field, we believe you will find this cross-section of mortgage-related tools, steps, and activities to be both helpful and applicable to the daily work performed by bankers/brokers. http://www.universalclass.com/i/crn/7550183.htm Sun, 5 Oct 2008 00:00:00 GMT J. Borland Organizational Finances Money Making Strategies Management How to Build Your Own Business Home Ownership Home Business Basic Finance Skills Team Management Is -- Designing and Developing a Team Committed to a Common Purpose 'No man will ever make a great leader who wants to do it all by himself or to get all the credit for doing it.' (Andrew Carnegie) 'Managing' used to be just telling people what to do and getting merchandise out the door. But as time marched on, workplace conditions changed again and again -- and workplace complications paralleled the pace of these changes. Today's working world requires much more of the average supervisor or manager than simply setting goals backed up by ultimatums. Managers need to be team leaders. They need to understand and accommodate their employees' different working styles and personalities. In a team oriented atmosphere, individuals contribute to the overall success of an organization while working with other team members to attain the objectives of the team and organization as a whole. A team is not just a collection of individuals. It is so much more. The total 'team' being far greater than the sum of its parts. A properly developed and managed team synergistically harnesses its individual members' talents, experience and energies. It really is the together part that makes a great team. For example: R Teams intensify focus on the task at hand R Teams do work that ordinary workgroups can't do. R Teams make better use of resources. They are a way for an organization to focus its most important resource, its brainpower, directly on its problems. R Teams mean improved production. As they straddle all the functions contributing to a process, teams naturally understand all steps needed to improve production. Join our insightful Team Management in Business course today! http://www.universalclass.com/i/crn/7550168.htm Sat, 7 Mar 2009 10:20:26 GMT D. Salazar Small Business Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Estate planning was once a buzz phrase reserved only for the wealthy. However, today many people are beginning to realize that estate planning is important for everyone. Anyone who has assets, no matter how small or wants their medical wishes carried out should have an estate plan. If you have no easily identifiable heirs, the lack of a proper estate plan and/or will could result in all your property ending up in the hands of the government rather than in the hands of those you designate. Your life insurance policy may clearly assign the beneficiaries of that money, but it does not account for the other assets you may have, including cash, your home, real estate, car, bank accounts, valuable collections and other belongings. Without a proper estate plan you could be kept on life support indefinitely, or be forced to endure painful life saving procedures that would only serve to prolong a debilitating terminal illness. Some find the idea of estate planning morbid or negative and prefer to ignore it rather than think about it, but this is simply avoidance of the facts of life. Others take a 'lets just get it over with' approach to estate planning; this is also not recommended because errors could be made when creating a 'rushed' plan. It is wise to put a well thought out estate plan in place that you feel confident about, put it aside, and get about the business of living and enjoying your life. It will give you peace of mind to know that when the time comes your assets will be distributed as you desire and your medical wishes will be carried out in accordance with your beliefs. Creating a simple estate plan is much easier than you think and can be done in a relatively short period of time, if you know how. This course will teach you how. You will be given information on particulars of estate planning such as how-to properly plan for the future distribution of your assets, how-to establish a power of attorney, create a Will in Testament and prepare a Living Will. This course will also cover trust funds, how best to incorporate charitable giving into your plan and how-to take proper inventory of the assets you have now. Lastly, there is a lesson for singles and their special requirements. Making full use of this course, in its entirety, is the first step in setting your future affairs in place so that you may fully focus on enjoying your life to the fullest. http://www.universalclass.com/i/crn/7550178.htm Sun, 12 Oct 2008 00:00:00 GMT C. Addington Organizational Finances Money Making Strategies Management How to Build Your Own Business Home Business Basic Finance Skills There are many aspects that need to be covered when running a successful business. One of the most important aspects in any business is of course, payroll management. The members of the business involved in payroll management have unique responsibilities to ensure that the business operations can maintain momentum. In essence, the payroll management team are at the heart of any business. While managing the payroll may seem easy enough, it is actually a complicated process involving finance and record keeping. Payroll Management 101 provides you with the information and guidance to become a key member of the payroll management team. The curriculum is designed to give an overview of all the core skills you will be required to attain in an easy to read manner. Most importantly, Payroll Management 101 provides you with the tools to quickly start using your new vocational skills in an operational environment. By covering the topics contained in Payroll Management 101, you can be assured that you will have the necessary skills and abilities to tackle just about any payroll projects you are assigned. The course has been designed to assist not only people involved solely in payroll management, but also for small business owners, and business people looking to get the edge over their competitors. Written for both seasoned professionals and business newcomers Payroll Management 101 is sure to provide you with all you need to know. http://www.universalclass.com/i/crn/7550184.htm Sun, 23 Nov 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Management How to Build Your Own Business Home Business Basic Finance Skills Whether you are already running a business, have yet to start one or have been hired to support a business owner, it is important to know the basics of the business administrative process. This course will trace a path through the inception, setup and growth of a typical business. It is separated into three sections: Getting Started, Setup/Administrative and Growing Your Business. Each section has valuable information including: creating a business name, whether or not to write a business plan, office supply lists, checklists and much more. So, no matter what part you play, by the end, you should have a firm grasp of what it takes to start, run and grow a business. http://www.universalclass.com/i/crn/7550194.htm Wed, 24 Dec 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Management Human Resources Marketing How to Build Your Own Business Home Business Basic Finance Skills How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of company projects. Maybe it's a new product launch or a change to a more efficient software package. The BA is responsible for gathering input, analyzing the needs of the project, documenting the criteria to be met, sharing information among project team members and presenting findings to company executives. This course will provide a solid foundation for a career in business analysis. We explore the strategy, phases, components and process a BA uses to develop a project. From conducting an enterprise analysis to assessing the solution's implementation, you will learn the basics of how to manage the process and determine the appropriate parties to be involved. We look at project requirements (the needs that must be fulfilled to complete the initiative), how to develop a communications plan, distributing work responsibilities, creating a business model and more. The course finishes with a discussion about tasks that the BA encounters when the solution is put into place. When you are finished, you'll have a broad understanding that can launch your career in business analysis. http://www.universalclass.com/i/crn/7550200.htm Tue, 19 May 2009 13:02:19 GMT D. Salazar Small Business Organizational Finances Management Human Resources Marketing How to Build Your Own Business Home Business Basic Finance Skills Managerial accounting is not as widely used as other forms of accounting, nor is it as known. While companies concern themselves with financial accounting methods like audits, budgets and financial statements, they often completely ignore the forward-thinking methods of managerial accounting. Managerial accounting is a form of accounting that deals not only with financial information, but information that is not always easy to quantify into numbers and reports. Things like employee performance, efficiency, product rates and customer satisfaction stats are all things that managerial accountants deal with. They take that information and put it into reports that are easy for managers to understand. By doing this, managerial accountants help managers make the important decisions to turn the company in a new direction, or help it continue on as a profitable and respected organization. Financial accounting looks at the company as a whole. The net profit of the company, the revenue and expenses of the company and more. It does not look at the parts that make up the whole. This is what managerial accounting does. It takes the company and breaks it into parts that can be studied and analyzed. Maybe one department is bringing down the rest like a lead weight attached to a strong chain. If this is happening, the methods of managerial accounting will find it and that will help managers take the information and use it to make the company better and more efficient as a result. Managerial accounting is not new, but it is revolutionary and despite originating over 100 years ago, companies are only now realizing the true power of this amazing form of company management. http://www.universalclass.com/i/crn/7550197.htm Tue, 30 Dec 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business Home Business Basic Finance Skills Learn the basics of Employment Law , the potential pitfalls and ways to keep yourself out of court so that you can grow your business by hiring, evaluating, and managing employees. This course will discuss all the necessary information you need to know about employees and independent consultants, what benefits you are responsible for, taxes, discrimination issues, unionization, and workplace safety. You will learn the ins and outs of how to advertise a job position, and how to effectively interview so that your hiring process goes smoothly. Learn good evaluation techniques and how to resolve problems before they become really big issues. However, not everyone is in the right place, and you may have to terminate someone from your employment, and this class will help you to do it the right way. Employment laws are both at the federal and state levels and every business owner is responsible for them. While this course is NOT a replacement for knowing and understanding the employment laws that affect your business, this course will reveal the most common employment laws and how they can affect the way you do business. This course is a must for anyone who wishes to learn how to be an effective employer, supervisor, or manager and will be of benefit to any small business owner or a corporate executive, manager, supervisor, or human resource specialist. http://www.universalclass.com/i/crn/7550199.htm Fri, 16 Jan 2009 00:00:00 GMT D. Salazar Organizational Finances Management Human Resources How to Build Your Own Business Home Business Business Credit 101 provides potential and current business owners with the necessary knowledge to successfully use credit within their business. There are many reasons why business operators rely on credit to maximize their business potential, but it is necessary to have an insight into the business credit arena to ensure that business credit is used effectively. This course takes you through the basics of business credit giving you an opportunity to understand what business credit is, how to obtain business credit, the best type of business credit and even explores the taxation aspects of business credit. Business Credit 101 will provide aspiring and current business owners the necessary knowledge to effectively manage their business credit and financial needs. http://www.universalclass.com/i/crn/7550203.htm Tue, 29 Sep 2009 08:52:38 GMT C. Addington Small Business Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business Home Business Basic Finance Skills Since as far back as Ancient Greece and Rome, there has been a system in place in all civilized societies to compensate those individuals who have become injured or disabled due to a work-related accident. The laws and regulations governing what is known today as Workers' Compensation have changed dramatically over the last 1700 years. This course will take a close look at the entire Workers' Compensation system, from the filing of an initial claim, to a detailed look on how to choose the right doctor and lawyer, how to represent yourself in the absence of a lawyer, and, most importantly, a detailed look into the specific federal, state, and private benefits that are available to people who have become injured in their workplace. Filing a Workers' Compensation claim need not be a daunting task. Every worker must seek the advice of qualified professionals. This course will provide an understanding of the core concepts in a Workers' Compensation claim, as well as education on where to get further information. Being injured in the workplace can mean a significant change in one's life, and it is important to ensure that one's rights and#8211; either those of an employee or an employer and#8211; are being fully protected. http://www.universalclass.com/i/crn/7550193.htm Fri, 16 Jan 2009 00:00:00 GMT D. Salazar Small Business Organizational Finances Management Legal Studies Human Resources Home Business It doesn't matter if you've never used MS Word before or you just want to familiarize yourself with MS Word 2003. This course teaches you all the basics of MS Word, from doing simply functions like typing in the text area to formatting text, to give the beginner all the instruction needed to be proficient. To make it even easier, screenshots are provided to help you navigate and see first-hand the many features of MS Word 2003. However, this course doesn't stop there. After explaining and reviewing the basics of MS Word 2003, it goes more in-depth and covers advanced tools and techniques. Learn how to: Navigate MS Word 2003 Format text Do simply editing tasks Proofread using MS Word 2003 Create charts, diagrams, and tables Create mailing lists Add security to documents And much more! If you're an experienced Word user, you will vastly improve your skills by learning new shortcuts and features in MS Word 2003. And if you're an amateur, don't worry about a thing! You're just 11 lessons away from being able to use MS Word 2003 like a pro! http://www.universalclass.com/i/crn/7550091.htm Sun, 6 Apr 2008 00:00:00 GMT S. Mellencamp Basic Finance Skills This course deals with the nuts and bolts of Math. Students will become equipped with a solid foundation of the mathematical tools required to solve more complex mathematical operations. This course would benefit any student (regardless of age) who requires help understanding basic math skills in order to pass a placement test, a course, a specific job, or a review or brush up on math skills. No previous education is required though understanding lesson material assumes students at least have a 7 th grade reading level. Lessons will focus on the steps involved in adding, subtracting, multiplying, dividing as well as the order of operations. In addition this course will focus on the various forms of numbers such as fractions, decimals, percents, radical signs, absolute value signs exponents, ratios. http://www.universalclass.com/i/crn/30303.htm Sun, 1 Jan 2006 00:00:00 GMT J. Tsung Organizational Finances Basic Finance Skills Owning a home business can be one of the most rewarding career moves you will ever make. Not only do you get the freedom of answering only to yourself, but our increasingly Internet-savvy society makes reaching out to worldwide consumers easier than ever. Whether you are tired of a nine-to-five work schedule or you are bursting with ideas for ways to make money, there are countless reasons to consider working from home and being your own boss. However, small businesses are not always successful. Oftentimes, a lack of poor financial planning is at fault. Sometimes it's not having the right permits or licenses. Other times, it's simply that you don't know how to manage your time or where to look for help. These should never be a reason for failure. This course is designed to provide you with everything you need to know to start on your path toward home business success. From determining whether or not you're suited to become a business owner to providing information on the tax implications of hiring employees, this Home Business E-Course is a comprehensive source of tips, tools, and tricks of the trade. http://www.universalclass.com/i/crn/7550094.htm Sun, 27 Apr 2008 00:00:00 GMT C. Addington Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business Home Business Basic Finance Skills This online class is intended for students who need to brush up, review or gather a basic understanding of how to perform Algebra operations. This course will benefit both current students and adults who need to know how to perform basic Algebra operations which involve simplifying, factoring, or solving equations in the form of inequalities, fractions, exponents and word problems. Knowing how to solve Algebraic problems does increase your skills which may open up many career opportunities. It is a way of thinking and figuring out how math and logic work in everyday life. So it is in your best interest (particularly in this age of technology) to learn this material. This self-paced course is divided into ten comprehensive lessons linked to practice assignments, web resources, and quizzes. This course is perfect for students preparing for Math tests (such as the GED or other college placement exams) or adults needing to improve business-related skills. http://www.universalclass.com/i/crn/30328.htm Sun, 1 Jan 2006 00:00:00 GMT J. Tsung Organizational Finances Basic Finance Skills Do you find yourself intimidated by computer jargon? Would you like to have a clearer understanding (in non-jargon language) of how your computer works? Computer Basics 101 will both demonstrate and explain how your computer works in an easy-to-follow, self-paced format. This class is designed for the first time computer user, but it's also intended for those whose familiarity with computers is limited and who want a better understanding of the basics. It's also geared towards anyone who has not grown up with a personal computer and now needs to acquire the same assuredness of the younger 'internet-surfing' generation. When you complete this course, you will be able to navigate your computer system, be familiar with some of the most popular software, know how and where to find difficult information quickly, and navigate the internet with the utmost confidence. Whether you're a novice or simply someone facing a daunting basic computer skill challenge, this course will give you a greater understanding and confidence in your technical skills--whether on your home or office computer. So why not join today and let's take the stress out of using your computer! http://www.universalclass.com/i/crn/7550038.htm Fri, 18 Apr 2008 11:18:49 GMT S. Mellencamp Home Business Basic Finance Skills Make the wedding day an even more memorable occasion for the bride, the groom and guests by handcrafting all or parts of the bridal event. Wedding crafts are such a fun, creative and unique way to personalize a wedding and also to involve friends and loved ones in the preparations. This wedding crafts course presents interesting and entertaining wedding history to help you plan and organize wedding accessories. Course lessons will include inspiration plus designs for paper crafts, floral crafts, favors, bridal party gifts, scrapbooking and more. Wording and layout instructions are given along with sample finished projects to further inspire the wedding crafter. You can invite family and friends to help with the work, adding to the fun and excitement of the big day or do it all yourself. Wedding planners will also benefit from our creative ideas. We're certain this crafting course will be a fun and exciting addition to your wedding planning. http://www.universalclass.com/i/crn/7550019.htm Tue, 15 Apr 2008 13:09:28 GMT T. Long Home Business You won't find as comprehensive of a wedding course line that isn't offered by a bridal association! This eleven-lesson course teaches you all that you need to know to become a well paid, successful wedding planner and#8211; starting the day after you finish this course. It doesn't matter if you don't know anything about weddings right now. This detailed course gives you all the information and knowledge you need. You'll learn: How to put together your portfolio even if you don't have any experience. What's more, we'll help you put one together during the course. Your responsibilities and duties as a wedding planner. The wedding industry including all you need to know about vendors. How to plan a wedding no matter what the budget. This easy formula will have you planning everything from small, intimate weddings to elaborate ceremonies and receptions. What you need to do and when you need to do it. Don't know when to order invitations? We'll tell you. Everything about planning and coordinating the wedding ceremony About the rehearsal dinner How to plan and coordinate a reception All about destination weddings How to plan honeymoons Wedding etiquette and protocol About weddings of different faiths And everything you need to know to start your business right away! Did you know that the average wedding planner is paid a minimum of 10% of the total cost of the wedding? With today's average wedding costing $19,000, that means you'll make at least $1,900 dollars for each wedding you plan! Just working part time would equal an excellent new income for you. Best yet, you can start making that money the day after you finish this course. Sign up now. You're just eleven lessons away from becoming the fairy godmother that has the power to convert the simplest weddings into the most beautiful affairs. And that is what you want, isn't it? You want to make wedding dreams come true for all your clients. http://www.universalclass.com/i/crn/7550040.htm Sun, 16 Dec 2007 00:00:00 GMT T. Long How to Build Your Own Business Home Business Feng Shui is an ancient Chinese art that is designed to help you improve your life personally and professionally. The Chinese believe that your environment has a large effect on you mentally and your physical well-being. When you are unbalanced in your life, you open yourself up to negative emotions and illness. However, when you are balanced in your life, you open yourself up to greater wealth and health. Much of what is utilized in feng shui is interior decorating designed to align your home or office with the various elements of the universe and create harmony in your life based upon your specific personal requirements. Throughout this course, you will learn how to use feng shui in your personal life step by step. Each lesson will guide you through the next step in the process of feng shui. From determining whether you are yin or yang, what type of occupation you have, to the type of personality you have based upon your birth stars, you will learn how all of these elements combine and how to harmonize them in your home. Additionally, you will be able to assess other members of your family living in your home and harmonize your birth stars and element with the others in your home. This harmony is created by learning how to determine which elements in your home work for you or against you, as well as the various colors and types of surfaces that should be used within your home. Finally, you will learn how to cleanse your home of not only clutter, but also ill spirits and memories that may be inhibiting you. http://www.universalclass.com/i/crn/7550111.htm Wed, 17 Sep 2008 17:27:46 GMT S. Walker Home Business Wellness coaching is a relatively new field, intriguing anyone who desires to get all areas of their life into balance. This Wellness Coaching course is a general survey course designed to give you a well-rounded introduction to this exciting discipline. This self-paced class is designed to appeal to both potential clients of wellness coaching, as well as anyone interested in pursuing this career opportunity. Explore the main concentrations of wellness coaching--physical wellness, mind wellness, spiritual wellness, and financial wellness. While it's not necessary for every person to work on all of these areas, it is a wonderful and comprehensive profession for anyone with a wide variety of interests and the desire to be in charge of their own career. Wellness coaches can set their own schedule, pay rates, choose their clientele, work from nearly any location, and enjoy unlimited creativity and flexibility in their coaching approach. For potential wellness coaching clients, it's important to know what wellness coaching can and cannot offer. This course can also teach you enough basics that you may be able to apply the lessons to yourself and get the help you need without further expense or consultation. Wellness coaching can help you identify and set realistic, measurable goals, remember and act on the joys and positive memories of childhood through exploration of the five senses, and unlock the creative energy that lies in each of us. http://www.universalclass.com/i/crn/7550138.htm Sun, 25 May 2008 00:00:00 GMT K. Choy Money Making Strategies Management How to Build Your Own Business Home Business MS PowerPoint 2003 is probably one of the most convenient software applications in the Office suite because it allows you to do so much and#8211; easily. Whether you want to create professional presentations for the office or just brush up on your skills, you'll find MS PowerPoint 2003 not only useful, but fun to learn. By the time you're finished with this course, you'll be able to put together advanced slide shows as well as create and deliver board room-style presentations with ease. You'll also feel so comfortable with PowerPoint that you won't be able to believe you didn't use it more before! MS PowerPoint 2003 can be used in much the same way as video creation software, but without all the headaches and complications! This course is designed to teach you all the fundamentals that you need to know, as well as advanced tips to give you a head start with the software. You'll learn: The MS PowerPoint 2003 interface How to create presentations How to add special effects How to insert movies and pictures into your presentations How to create and run slide shows The various features of PowerPoint 2003 that make your presentation a professional masterpiece. In addition to teaching you everything you need to know to easily use MS PowerPoint 2003, this course will also give you: Public speaking tips Tips to make your presentation more interesting and effective And rehearsal tips No matter if you're being asked to take this course for work or doing it on your own to stay up-to-date, you'll find this course will make using MS PowerPoint 2003 easier than you could have ever imagined. http://www.universalclass.com/i/crn/7550145.htm Sun, 15 Jun 2008 00:00:00 GMT S. Mellencamp Home Business Event planning is one of the hottest new fields available to people from all walks of life today. Although some event planners may possess a college degree in business or a related field of study, a college degree is not required to be an event planner, nor is a certificate or any other formal training--although any training and/or education you can receive would certainly be very beneficial and give you an edge over others just starting out. Those who are brand new to the field of event planning can earn excellent money in this career path, and the benefits and salary only increase with the event planner's contacts, networking and skill level. Those at the top of their game can earn in excess of millions per year. Event planning is an exciting, lucrative and interesting career choice; however, it is not for everyone. Those who have a lot of energy, are comfortable with self-promotion, enjoy talking to and socializing with strangers, who are well organized, can handle multi-tasking and have an eye for detail will enjoy this career. If you are laid back, shy and prefer to be 'behind the scenes,' you may want to choose another profession. This course will give you a great basic understanding of event planning. It will also explain some of the details of how the business works and what an event planner does exactly. Lastly, it will give you the basics to help get you started in this exciting, rewarding and often fun filled career. There are ten comprehensive lessons written in an easy to follow, informative manner. The end of each lesson will provide you with multiple summary review questions so that you may effectively test your new found knowledge. We encourage you to use these self-test questions to determine whether you are ready to move on to the next lesson or if you should review portions of the preceding lesson before taking the next step. Don't rush yourself. Take the time to read all portions of the lessons and complete the exercises and self-tests. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business. http://www.universalclass.com/i/crn/7550035.htm Tue, 8 Apr 2008 17:49:50 GMT T. Long Money Making Strategies Marketing How to Build Your Own Business Home Business If you have a talent for organizing and want to find out how to set up your own Professional Organizing business, then this course is where you need to begin. Not only will answers be provided on what a professional organizer is, potential earnings and possible clientele, and various organizing tips; this course will also provide information about available resources and how to begin the nuts and bolts of writing up your business goals. Provided Marketing strategies and tips will wrap up this informative course and get you ready to begin! http://www.universalclass.com/i/crn/30140.htm Sun, 1 Jan 2006 00:00:00 GMT C. Glenn Money Making Strategies Home Ownership Home Business Qualified restaurant managers are always in demand. They earn salaries far above the national average ($45K-$60K and higher), receive generous benefit packages and bonuses, rapid promotions and opportunities for travel. But that's really just the 'icing on the cake'. Restaurant managers learn, apply and continually improve myriad business skills adaptable to scores of other industries. Sales, marketing, human resources, customer service, shipping and receiving, maintenance, food and beverage preparation and accounting are all in a day's work...you'll truly 'have a finger in every pie'. In addition, you'll meet, interact with and satisfy every conceivable restaurant guest, and have the opportunity to be a true leader, a role model and a positive force in the lives of hundreds of your associates. And let's not forget those autographed photos of you with Jack Nicholson or Tiger Woods, thanking you for one of their best nights on the town in a long time. Ready to Dig In? http://www.universalclass.com/i/crn/7550157.htm Sun, 13 Jul 2008 00:00:00 GMT J. Borland Small Business Money Making Strategies Management Home Business The home inspection field is one that has been rapidly growing since its inception in the mid-1970s. Not only are they an important part of every home buying purchase, but the industry also relies upon people that are knowledgeable in the field. This course covers all aspects of home inspections and is a great educational tool for anyone considering hiring a home inspector, and more importantly, someone looking to become one. Lessons in this course cover everything from the basics of what is included in an inspection, and in-depth information as to what inspectors look for when it to comes to plumbing, electrical, and all other areas of the home, both inside and out. Students taking this course can expect to learn home inspection 101, the basic tools of the trade, the role ethics play in home inspections, and how to conduct an inspection. Students will also learn about red flag issues such as mold, radon, and carbon monoxide, as well as how routine maintenance can extend the life of a home. The course rounds out with everything one needs to know in order to start their home inspection business and keep it successfully running. This course features helpful checklists, examples, links to sites of interest and videos, and an introduction to everything one needs to know about the home inspection field. Whether you are someone interested in knowing more about what it takes to be a home inspector, how it can help you in the home purchasing process, or are ready to start your own home inspection business, this course has you covered! http://www.universalclass.com/i/crn/7550108.htm Sun, 4 May 2008 00:00:00 GMT J. Borland Home Ownership Home Business Have you ever been involved in a complex project that just did not go the way you wanted? Often failure is pre ordained due to the approach to the project. The concept of project management exists because it helps assure completion of a project successfully. This course covers the basics of project management where you will learn what project management involves and how to approach it successfully. While project management can be a very complicated and dry subject, we have attempted to make the subject easy to comprehend and identify the necessary skills and learned behaviors a project manager needs to succeed. We cover the major subject areas of the topic and provide valuable information and insight in to the how's and why's of dozens of important subjects such as: why a plan is so important to the success of a project. the importance of good teamwork and how to select the right members of a team for a project. what tools are available to help you be a better project manager. and much more. http://www.universalclass.com/i/crn/33432.htm Fri, 5 Oct 2007 00:00:00 GMT D. Salazar Small Business Organizational Finances Money Making Strategies Human Resources Marketing How to Build Your Own Business Home Business Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships with those around you. Although there are many sides to communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact), there are a few basic fundamentals that span across the nation and around the globe. By understanding the way you communicate and increasing your knowledge of conflict resolution and negotiation, you can increase your probability for success with others. Whether you are working in the business community, strengthening your personal relationships, or simply seeking to increase your comfort in reaching out to others as a whole, effective communication is your bridge from potentially hazardous misunderstandings to personal--and professional--success. http://www.universalclass.com/i/crn/7550121.htm Sun, 25 May 2008 00:00:00 GMT D. Mithaug Small Business Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business With the opportunities to work in the healthcare field, particularly that within the Medical Transcriptionist (MT) arena, foreseen to be on the rise for the next ten years; it makes a great deal of sense to acquire specialized training within the field. Within our Medical Transcription course, we provide a comprehensive look at what the profession entails from translating physicians' dictations to learning a significant amount of medical terminology. Further, we have identified the supplies you will need to embark on a successful career as an MT, as well as, the resources available to help you get a strong foothold on what has all the makings of being a most stimulating and rewarding career. Whether working from home (Medical Transcription has been ranked as one of the top ten growth industries for home-based businesses) or within a hospital or physician's office, the duties of an MT are best suited for those persons who are able to concentrate for long periods of time, excel at using reference materials and have an ear for various dialects and accents. Bear in mind when you decide to become an MT your work will not only be assisting physicians and medical facility administrators but also that of patients who rely upon the accuracy of medical information in order to receive quality care. Thus, while both diversified and scientific in nature, the profession of medical transcriptionist is one of which you could be most proud. http://www.universalclass.com/i/crn/7550070.htm Thu, 19 Jun 2008 13:54:33 GMT S. Kahre, RN Home Business There has been a sharp increase in vacation destinations over the past 50 years. With that increase, the concept of timeshares has blossomed. Owning a timeshare allows travelers to occupy accommodations for a period of time each year. This long-term strategy has become a travel industry standard and has provided vacationers with an option to hotel stays. This 11-lesson course takes you from the history of the vacation timeshare industry through the process of buying and selling a timeshare. We begin by briefly examining where and how the concept developed. Then we'll discuss properties and characteristics of timeshare ownership. Lesson II provides guidance about where to find timeshares and preparing for a purchase. Next, we go through the process of buying a package. Lessons IV, V and VI cover legal rights and responsibilities, the various types of ownership, and financial considerations. We move on to industry organizations you should know about. In Lesson VIII, you will learn about the scheduling aspects of timeshare ownership. We cover a variation of ownership called fractionals in Lesson IX. Lesson X deals with exchanging and renting a timeshare unit. The series concludes with Lesson XI discussing important information about selling a timeshare. We include a glossary of common industry terms for reference. This course will give you a broad understanding of timeshare ownership, but does not contain every detail pertaining to this subject. Once you complete the course, we encourage you to discover as much as you can about this appealing concept of 'owning your vacation.' http://www.universalclass.com/i/crn/7550049.htm Fri, 11 Jan 2008 00:00:00 GMT S. Mellencamp Money Making Strategies Management How to Build Your Own Business Home Ownership Home Business This is a guide to the ins and outs of starting and maintaining a successful pet sitting and pet walking service. Pet sitting and pet walking businesses were almost unheard of a generation ago, but today they are in every major city and most towns. Today's pet owners treat their pets like members of the family and want them to be comfortable, happy and well-exercised. Unfortunately, our busy lifestyles make it difficult for many of us to be able to give our pets everything they need, particularly with demanding work schedules keeping us from being available during the day like we would like. Pet walkers and pet sitters give pet owners the ideal solution by providing professional care and companionship for their pets during the hours they can't be there. If you're an animal lover, you may have considered this rewarding career path, but it isn't for everyone. You'll also have to have a good head for business, organization skills, dedication and the ability to handle crisis situations with calm and professionalism. There is a great deal to know about running your own business as well and#8211; it's not just about your interaction with the animals. It's about working with your human clients, managing a budget and understanding marketing and a business plan. This course will give you the bones of what to expect and point you in the direction of the resources you'll need to set up your fledgling pet sitting and/or pet walking business. If you read this and know that it's the right job for you, you'll soon be on the way to a career you love! http://www.universalclass.com/i/crn/7550131.htm Sun, 25 May 2008 00:00:00 GMT N. Fields Home Business How would you like to be your own detective? Are you interested in tracking down someone who owes you money, or getting information from credit bureaus or locating lost children or friends, or finding out whether a spouse or lover is being faithful or do you want to learn more about one of the fastest growing careers? If you answered 'yes' to any of these questions then this is the perfect course for you! Through this private investigator course you will be given the tools to perform searches over the internet, the skills to assess public records online and the methods for performing background investigations. The class will include real life examples from actual private investigators. So if sleuthing is something that intrigues you, join this self-paced online course. http://www.universalclass.com/i/crn/30447.htm Sun, 1 Jan 2006 00:00:00 GMT M. Coburn Legal Studies Home Business Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be very difficult for many people, but standing up for yourself is essential in the workplace. If you can't stop thinking about a problem with someone at work- be it a bullying boss, a subversive coworker, or a sexist client- it's important to know that you can take control of the situation. This class will allow students to explore what feeds these kinds of behaviors, ways to address these situations, and when to call for outside assistance. In 11 easy to follow lessons, students will learn to identify various types of difficult personalities and address conflict before it begins to chip away at their well-being and job satisfaction. Course material includes: An overview of your rights in the workplace Simple tips for reducing stress on the job Establishing boundaries Effective collaboration Conflict resolution Interpreting body language Coping with aggressive behavior Dealing with critics and power freaks Working with slackers and energy vampires Avoiding the gossip mill Gender differences in the workplace What to do when prejudice rears its ugly head Standing up to a bullying boss http://www.universalclass.com/i/crn/7550249.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent. This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel. This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations. Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security. Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent. http://www.universalclass.com/i/crn/7550206.htm Tue, 10 Feb 2009 00:00:00 GMT D. Kapoor Small Business Home Business Finding quality daycare these days is not always easy. Working parents are constantly seeking educated and experienced childcare providers to meet the needs of their children. There has been and always will be a need for home daycare settings for children, and for those willing to start a home daycare business, there is already an existing market waiting for your services. Creating a safe, stimulating, and caring environment for children is one of the most important aspects of starting a home daycare business. Becoming a childcare professional requires a little bit of research, the ability to obtain adequate licensing, and the capability of learning how to run and operate a business from your home. This course provides individuals with the basics necessary to start a home daycare business - from defining your aptitudes, motivations, and capabilities to the necessary legal requirements involved in starting a home daycare business. This course will help interested individuals learn about training, insurance, startup needs and costs as well as the need to assess what age groups might be best suited to your personality. From setting ground rules to dealing with parents and providing nutritious meals and stimulating activities for children of all ages, this home daycare business course will take you through every step of the process to ensure your success. From learning about first aid training to dealing with behavior problems and difficult parents, students of this home daycare business course will learn how to start, maintain and grow their business step by step. http://www.universalclass.com/i/crn/7550140.htm Sun, 25 May 2008 00:00:00 GMT A. Pharris Small Business How to Build Your Own Business Home Business Good customer service is not about satisfying the cu stomer, it is about 'wowing' the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is a crucial buzzword in the corporate world today. Just about every company seems to understand just how important customer service is and many have started to find ways to improve and measure customer service. In this course we are going to look at what customer service is and isn't and identify how you can understand and provide good customer service. Many businesses want to achieve 'good customer service'. Right now that's the brass ring of business training and vision-casting and many companies are analyzing their current mission and realigning it to be increasingly customer-focused. Do you give return business to a company that provides poor customer service support? Probably not! You and everyone else want better customer service, and it's one of the driving forces of why consumers shop at one place and not another. This course will show you and your employees how to give not just 'good' or 'average' service but great customer service. http://www.universalclass.com/i/crn/31686.htm Wed, 24 Oct 2007 17:12:53 GMT D. Salazar Money Making Strategies Human Resources Marketing How to Build Your Own Business Home Business Are you interested in a cosmetology career? Are you confused by all the different claims and advertising language of cosmetology schools? This self-paced online course can help! It's packed with information on the hottest careers for beauty professionals, including what to expect from each, and how to select a career path. Cosmetology Careers has been specifically designed to give you an overview of all the factors needed to evaluate each career plus information on earnings potential, educational requirements, how to choose a cosmetology school and a description of the typical work environment. Within this course's seven lessons, you will be introduced to the various specialties that are part of this fast-growing industry, You will also be given an in-depth look at many of the specialties within the cosmetology industry such as hair stylist, barber, nail technician, esthetician, day spa employee, massage specialist and make-up artist . You'll learn about training and licensing requirements, and get an idea of what you can earn as a fully licensed cosmetologist. Before you begin a course of study om a brand new area, why not learn if you have the personality suited for the career and before you spend money on tuition, why not find out salary range and cost of the total education? Take this course and save time and money and stress! http://www.universalclass.com/i/crn/33250.htm Thu, 6 Sep 2007 18:00:13 GMT B. Wills Home Business Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences and people with various personalities, conflict may occur. Diversity training is designed to assist people in dealing with these various situations so that civil rights violations do not occur. Diversity training has been utilized in the workplace for quite some time, but often under different names such as: Race Relations Training Cross-Cultural Training Multicultural Education Diversity extends far beyond race relations in the workplace. It is not only the acceptance of people of color that upper management and CEOs are worried about, it's the acceptance of women, homosexuals and even aging individuals in the workplace. Although there are often several complaints that exist due to the diversification in employees who are hired, such as older employees don't feel as though things work as smoothly as they used to; white males complain about being overlooked for promotions; work isn't as much fun with all of the sexual harassment laws and the many other complaints that people can come up with when presented with a diverse workplace. However, diversification ensures that with properly managed employees and managers in leadership positions, the business can do nothing but grow when they expand the personalities, the racial backgrounds and the genders in the workplace. http://www.universalclass.com/i/crn/7550245.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Small Business Management Human Resources How to Build Your Own Business Home Business Whether a full-time mom, a young business person or simply someone looking to build a growing and viable business, an errand service is ideal for those with an entrepreneurial spirit. Small upstart dollars, flexibility and a growing industry are just some of the benefits to this business. This course will help you to get the upstart information under your belt necessary for starting your own personal concierge service. You will gain practical business knowledge, insights into what is driving this new industry, information on how to best position yourself within it, how to market yourself and much more. You will learn what to do to make yourself stand out in the crowd and how to grow your new business. The business is ideal for stay at home mothers, part-time artists and others who want a different pace to their livelihood. A personal errand service can be started with relatively small capital and can be expanded to your personal comfort level and in your timing. And remember, if you run your service as a business, then you will eventually expand it, eventually hire others to do the daily errands that you begin doing, and eventually become truly an executive of your own business. http://www.universalclass.com/i/crn/7550099.htm Mon, 8 Sep 2008 10:19:51 GMT S. Walker How to Build Your Own Business Home Business The 'Antiques Roadshow,' and 'Treasures in your Attic' along with numerous other shows have produced a groundswell of interest in antiques and collectibles. Almost everyone has hidden treasures in their home that are collecting dust and are often hidden away in the back of the closet. Savvy 'pickers' routinely turn those dusty relics into big money. One man bought a painting at a yard sale for $25.00 and later sold it for $250,000! This course will teach you how to discern the junk from the diamonds in the rough. You will learn how to recognize valuable items even before you know exactly what they are. You will learn how to quickly research items you have found and how to find the best way to sell at a profit. This course is for those who have an interest in antiques and collectibles and recognize the value in them but don't know where to begin to cash in. Beginners in this field often make costly mistakes and it is my hope to help you avoid those as much as possible. While I do not hold regular online discussions or 'office hours,' I am always available by email to answer your questions as you progress. http://www.universalclass.com/i/crn/15269.htm Mon, 14 Nov 2005 17:39:16 GMT R. Morse Money Making Strategies How to Build Your Own Business Home Business Every time you trade an item, attend a sporting event or buy a soda, you enter the world of contracting. When an exchange is made willingly a contract exists. But do you know how US law interprets and enforces contracts? We've designed an introductory course to help you understand the components, processes, and legal impacts of contracts. This 11-lesson course will take a broad, yet detailed view of contract law in the United States. In this course we will begin by examining contract basics by explaining what a contract is and the various contract types. Key elements to most contracts are covered , along with an explanation of how US law governs contractual activity. We'll discuss enforcement and dispute resolution options, and the three critical requirements of a contract - offer, consideration and acceptance. We will explain who can enter a contract, how to approach negotiation and designing a written contract. This course will also examine unfair and improper contracts that could be challenged; focus on contract termination, covering breach, voiding and rescission claims; and provide details on special contract situations, including real estate, financing and social contracts. We conclude with an examination of contract law governing Internet use. When completed, each student will gain an edge when buying a car or home, getting a job, and handling everyday agreements. http://www.universalclass.com/i/crn/7550180.htm Sun, 5 Oct 2008 00:00:00 GMT M. Coburn Organizational Finances Management Marketing How to Build Your Own Business Home Business Fun, easy course in greeting card writing - and you don't need to be funny! We all have great ideas but if they're not submitted in the proper form, it's the same as having no idea at all. And the proper form is easy. Maybe you'd like the extra income $$$$$$$ . I'll show you how I have added a sweet side income to my life. I'll share with you my experience in this field learned in over 35 years writing greeting card text. Everything you need to know will be presented within this course. I'll give you honest feedback on your ideas marketability. And it's not just greetings cards -- there's other markets like post-it notes, stationary, games, slogan buttons, mugs, bumper stickers and more! I'm always available by email and interested in your success. One student made $75 for TWO words on a post-it note: 'When's recess?' The company added a picture of a frazzled looking teacher and sent him a $75 check! When's the last time you made $37.50 per word? That check could have been YOURS. http://www.universalclass.com/i/crn/7947.htm Wed, 25 Jun 2003 10:43:42 GMT S. Tilley Home Business Learn How to make good money giving Airbrush Tans to your clients. Everything you need to know to give excellent, safe, professional, Instant Spray On Tans! Airbrush Tanning 1 will teach you how to start a successful career as an Airbrush Tanning Professional. Everything you need to know to safely spray tan clients will be covered. In addition to how to set up an airbrush tanning salon or shop including legal concerns and marketing concerns, you will learn about the latest trends in the airbrush industry. Students should have a basic high school education to fully comprehend the legal and business aspects covered. You will be making money in no time! The money you make from your first day spray tanning alone should more than cover your course fee. There are no additional class costs. All class materials are included in this course, ready for you to enjoy. Enroll now. http://www.universalclass.com/i/crn/13529.htm Fri, 11 Mar 2005 17:37:04 GMT J. Hicks R.N. Home Business Medical billing is one of the fastest growing healthcare jobs. Hospitals, private practices and clinics could not survive without someone who efficiently handles their day-to-day Medical Billing procedures. A medical biller's job responsibilities can include: expert management of healthcare billing--processing, adjusting and resubmitting of claims; adherence to current healthcare industry regulations and policies; and compliance with insurance procedures and allotted benefit coverage. This self-paced course will quickly and easily train you in these procedures. There is a great need for medical billers. In this course you're going to learn all about medical billing from the ground-up. This course assumes you have little or no knowledge about medical billing. Written in 'layman's terms', this course is an ideal preparation course for any persons interested in this booming area in the health and medical administration industry. http://www.universalclass.com/i/crn/31674.htm Thu, 16 Nov 2006 00:00:00 GMT S. Kahre, RN Home Business Wedding Planning/Consulting and Directing is a fun and fast growing industry. Every day people are in need of assistance in planning their special day. This course will cover every aspect of wedding planning from the definition of a wedding planner all the way to directing the Wedding Day Events. If you are serious about starting a new career as a Wedding Planner/Consultant then this class is a must. I am the owner of a successful Wedding/Event Company and author of The Little Wedding Handbook for Brides and Grooms. Don't fall for other classes written by someone just getting into the industry or spend money uselessly on a seminar when you can get everything you need right here. I will tell you the ins and outs of wedding planning and what it takes to be a successful wedding business owner. You will learn the secrets of trade shows, how to deal with hostile and diverse clients, creating a budget for every wedding, how to get your client to sign on with your company, getting your business up and running successfully and legally, and so much more. You will get experience in creating your business forms to making your company successful, choosing what works for you in dealing with clients in your locale, dressing for different types of weddings, working with wedding/event vendors in your area, growing your business, and becoming a well known Wedding Consultant in your area. You will even get the opportunity to plan an event!!!! We will even cover where Bridal Consultants go to continue their education in this ever growing industry. The associations that you definitely need to be in and what to do to insure your clientele will continue to grow and prosper. Start today and be on your way to a new career in the Wedding/Bridal Industry! http://www.universalclass.com/i/crn/6950.htm Thu, 20 Feb 2003 18:19:21 GMT P. Hansen How to Build Your Own Business Home Business Public relations can contribute immensely to the success of a business large or small. In short, it is a message, an image, a story or a brand, that is vital to communicate and can grow a business. A solid and well thought out public relations plan can bring awareness to a company's products and services. But can also provide a wealth of exposure that is necessary to keep a business alive. Not only can public relations be your number one fan, it can provide low cost or no cost advertising that is easy on a budget. The role that public relations will play for your particular business, or organization will depend on your goals and what you intend to accomplish. In a marketing plan there are four major components a. public relations b. marketing, c. advertising and d. selling. These are four distinct areas that are interrelated but play unique roles. While we will briefly touch on the relationships of each and how they affect one another, this course will primarily focus on the Public Relations actions your business can take that can contribute to business success. Topics will include: Tools for Public Relations, Your Message, Your Story and What You are Trying to Accomplish Using the Internet, Putting Together a PR Plan, Sample Press Releases, and the Importance of a Media List and Media Relationships, Reaching Your Audience, Events that Draw Press, and Media Attention, Avoiding Bad Customer Service Can Mean Avoiding Bad Press, The Role That Marketing Plays in Your Business http://www.universalclass.com/i/crn/7550174.htm Wed, 20 Aug 2008 00:00:00 GMT C. Addington Small Business Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business This Personal Protective Equipment Course is designed to help those working in the various industries that utilize PPE (Personal Protective Equipment) as a means to protect the worker from the natural harm that comes into their work area. This online class discusses the various hazards that personal protective equipment is designed to protect the worker from and outlines the various pieces of personal protective equipment, such as hand wear, footwear, face protection, eye protection, garments, partial garments and other equipment used to protect the physical body, eyesight and hearing for workers who work in various capacities. The types of personal protective equipment vary with job descriptions and are described in detail, according to body parts protected. Each item is defined in terms of its use, its common function, and the materials utilized to make the various parts of personal protective equipment. This course also includes separate modules for different job descriptions--such as firefighters, construction workers, beekeepers, the military and even the police department. Those working in firefighting, as is shown in the course, wear completely different personal protective equipment as do workers working in a chemistry laboratory or in a beekeeping facility. The equipment is explained, the materials they are made of is discussed and the standards to which they must adhere to is explained. Personal protective equipment must be tested for its ability to maintain its integrity and properly do its job. Standards are discussed in this course and vary depending upon which type of equipment a person is dealing with. We'll identify the standards and their varying degrees of protectability for various uses. http://www.universalclass.com/i/crn/7550185.htm Tue, 19 May 2009 13:01:44 GMT J. Borland Small Business Management Home Business Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. UniversalClassand#8482; offers this terrific introductory course to internet marketing to help you get up to speed on this important and detailed topic. You don't have to be a computer genius to make internet marketing work for your company, and you don't have to spend a boat load of marketing dollars to have a decent online presence. This course will help you to easily understand the importance of such things as your company's email marketing list, search engine advertising and blogs. You will gain an understanding of how to make your B2B relationships help you to build an increased internet presence and how such relationships help to build your online marketing efforts. You will walk away from this course with a working knowledge of how to plug your company into social networks, e-books and Adwords. You will know how to implement full SEO for your company's site; what to pay for and where to find good help with it. You will learn how to carve out an internet niche for your company and why that is important to your online success. This course covers these basics along with link exchanges, expanding business relationships, using your personal network to expand your internet marketing, details and#8211; important details, and so much more. So, relax, learn and know that at the end of the course you will no longer be intimidated by the technicalities of the web and its marketing avenues; indeed, you will be ready to plunge your company forward into this important marketplace of 21 st century capitalism. http://www.universalclass.com/i/crn/7550188.htm Mon, 1 Dec 2008 00:00:00 GMT C. Addington Small Business Money Making Strategies Marketing How to Build Your Own Business Home Business More people every year are discovering the joy of scrapbooking to capture memories and create unique family and friend albums to keep and share. In this comprehensive guide to scrapbooking, the beginner will learn how to start her scrapbooking hobby without being overwhelmed. Everything from choosing the right supplies to get started to tips for journaling effectively is included in chapters that reflect the wide variety of scrapbooking styles and themes popular today. Scrapbooking 101 also includes a reference section with helpful advice on designing interesting lay-outs, developing an artistic eye and the story-telling aspects of scrapbooking. Original project suggestions are included as well as advice on how to make the time to enjoy your hobby properly. A resource guide with links to online scrapbooking sites that offer support, supplies and networking opportunities gives everyone from the beginner to the most advanced scrapbooker the opportunity to learn more. http://www.universalclass.com/i/crn/7550189.htm Sun, 7 Dec 2008 00:00:00 GMT S. Walker Home Business This course focuses on workplace safety, health, and inspection. Throughout this course you will learn what workplace safety is, why it is important and how it affects a business. Common areas of workplace safety are discussed, including office safety, workplace hazards, and other areas. Additionally, you will learn preventative measures to help create a safer work environment which will benefit everyone. We will also deal with mental health issues, workplace violence, health and wellness initiatives, and drug free workplaces. You will also learn the ins and outs of conducting a routine inspection, filing reports, and the importance of creating a workplace safety committee. Tips, lists, suggestions, and helpful tools will be provided so by the time you finish this course you will have a thorough understanding of what is involved in workplace safety and how to create a safer and healthier work environment. http://www.universalclass.com/i/crn/7550195.htm Wed, 24 Dec 2008 00:00:00 GMT D. Salazar Small Business Management Human Resources How to Build Your Own Business Home Business If you have ever dreamed of being a freelance writer this course is for you. Get started today learning about this exciting field and in no time you can be on your way to earning a living, extra income, and more, by doing something that you love and#8211; writing! Chock-full of all the inside information you need to understand the career field and be successful in it, this course can teach you what freelancing writing is, how much you can expect to make, how to find markets, creating successful queries, what to do once you get an assignment, and how to market your skills. You will also learn some of the tools of the trade that will help you be successful, such as how to build a portfolio, where to get ideas and topics from, common writing rules that are outdated, and various ways you can increase your earnings as a writer. This course will not only give you a look at everything you need to know to become a freelance writer, but when you finish, you will be ready to put what you learn into action to build a freelance writing career. Whether you would like to freelance on a full time basis, do it to supplement your current income, or learn freelance writing skills to get your product or service noticed, this is the place to start! http://www.universalclass.com/i/crn/7550289.htm Sun, 1 Feb 2009 14:32:00 GMT M. Merritt Small Business How to Build Your Own Business Home Business There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: ' Send me something in writing!' And the line goes dead. What do you do now? Oh, we're so glad you askedand#8230; This SALES, MARKETING and ADVERTISING WRITING course will demonstrate that virtually every sale depends on the written wordand#8230;ranging from a three-word caption in a movie poster, to a multi-page booklet that covers every conceivable aspect of a product. It will also demonstrate that when used properly, the written word can be your least expensive yet hardest-working employee, willing to work in any number of formats to bring in millions in revenue. When used improperlyand#8230; or not used at alland#8230;the written word can cost you millions. The ability to write all three subjects effectively is crucial to success in any businessand#8230;and, in fact, life itselfand#8230;for what is a resume if not an and#8216;advertisement' for oneself? While Sales, Marketing, and Advertising are often considered separate entities within the business world, they do in fact influence each other, and are dependent on each other. Without properly written Marketing materials, crucial time and resources are lost as a product or service is presented to the wrong consumersand#8230;.or the right consumers in the wrong manner. Without effective Advertising copy, consumers are oblivious to the product or service's existenceand#8230;or, worse, notice it in a negative light. A savvy sales professional may be able to initiate a sale through mere spoken words, but without well-written sales materials to back them up, such sales will be few, and the company and#8216;dies on the vine' for lack of income. Proper business writing can, and should, combine these three elements. But since these three crucial business elements tend to flow sequentially--a product or service is marketed, then advertised, then sold--the course will duplicate this and#8216;flow', with examples of marketing writing, advertising copy, and sales materials. We will define each element and its influence and dependence on the others, then demonstrate its place in the business cycle. We will show you the words to use, and as many formats as possible. Mastery of these three elements of business writing will ensure you're a creative employee that your company can't afford to lose, or will ensure that your own business soars to the top. It can also enhance your life in other ways--the properly written and#8216;personal ad' might just catch the attention of and#8216;Mr. or Ms. Right'! http://www.universalclass.com/i/crn/7550287.htm Sun, 1 Feb 2009 14:32:00 GMT M. Merritt Small Business Organizational Finances Money Making Strategies Marketing How to Build Your Own Business Home Business Do you hear stirring speeches that inspire to go out and take to heart what the speaker was talking about? Do you wonder how some people can sell nearly anything simply by how they talk? If you do, then chances are you are wondering about being persuasive. Being persuasive is one of the greatest skills you can have, because a true master of persuasion can convince people to do nearly anything. Every great politician, army general, business leader and community organizer have been experts at persuasion because they have to inspire you to follow them. You too can be an expert at persuasion. In fact, you can learn to be an expert in the most difficult type of persuasion: written persuasion . Being an expert at written persuasion means you have the ability to convince people not with your verbal skills, but with your written skills. Whether it is a business proposal, letter to the editor, advertisement, or even an essay, you will have the ability thanks to this comprehensive online course on how to persuade people with your written words. By utilizing the tools within this Persuasive Writing Techniques class, you will find everything in your life increases, from your potential pay as you begin impressing bosses with your persuasive writing, to purchasing cars because you will know the persuasion tricks before they happen to you. Learning persuasion techniques can be one of the best skills you ever develop for yourself. http://www.universalclass.com/i/crn/7550210.htm Tue, 10 Feb 2009 00:00:00 GMT C. Addington Small Business Management Marketing How to Build Your Own Business Home Business Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself 'in business' since business is by definition an exchange of goods or services for money. The key to increasing your company's exchange with the buying world rests with your salespeople. Creating an effective sales team, however, is more than just wanting a good team or hiring strong personalities. In many ways it is an ongoing process and simultaneously a work of art in progress. A team that flows well together, serves the public and the company and is highly motivated for their own purposes is one that will perform and exceed your goals. But there is even more to it. In this course, you will learn how to conduct a staff search, how to screen your applicants for top selling personality traits, how to avoid character traps by looking for right attitudes and right thinking patterns, how to retain a top seller and much more. This course addresses generational and cultural concerns along with issues of sex in the workplace. We will cover issues of motivation which vary depending on personality and age as well as how to find the best and the brightest for your company. At the end of this course, you will know what to look for in top salespeople, how to recruit them and how to retain them. http://www.universalclass.com/i/crn/7550216.htm Wed, 11 Mar 2009 00:00:00 GMT C. Addington Small Business Organizational Finances Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Home Business Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most customers when they have questions or a problem that needs to be resolved. In order to ensure your customers or clients are happy with the customer service they receive, it's even more important for you to provide exceptional customer service, including outstanding telephone service. Consumers expect better service than ever before, and the limitations of telephone communications don't exempt you from offering them the satisfaction and resolution they demand. This course focuses on honing outstanding telephone customer service skills in order to meet customer needs and presenting a professional, knowledgeable image that reflects well on your company. When you have finished this course, you will know everything you need to make your customers feel valued and satisfied even under the most difficult circumstances. http://www.universalclass.com/i/crn/7550225.htm Tue, 29 Sep 2009 08:49:15 GMT C. Addington Management Human Resources Marketing How to Build Your Own Business Home Business Think back to the last time you went to a convention, a wedding, or an off-site business meeting. Everything you saw--from the sign-up posts, to the table decorations, to the folders you've been handed--had to be created by someone. That someone would be an event planner. This is someone who plans events--large or small, corporate or social. Any event you have ever attended had someone at the helm who shouldered the responsibility of looking after every minute detail, from the key-note speaker all the way down to how many knives, forks, and spoons were needed for the meal you ate. This course will take you into the world of special event planning, giving you a very accurate behind-the-scenes look at a career that is almost invisible, but so very important. Whether you are looking to plan a family reunion, a wedding, an off-site meeting, or a giant product launch, this course will give you the necessary information and insight into what you need to know to pull off a successful event. Perhaps you are looking for a change of career. If so, this course will illustrate in great detail the qualities you must possess to be a successful special event planner and exactly what the job entails. This is one of the most versatile jobs in the hospitality field, and people with drastically different backgrounds will find that they have the perfect experience to step into their new role as a Special Event Planner . This course is designed to assist both the seasoned and novice Event Planner become better organized, save both time and money, and enjoy the entire process. http://www.universalclass.com/i/crn/7550226.htm Thu, 2 Apr 2009 00:00:00 GMT T. Long How to Build Your Own Business Home Business Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two weeks of the year. There is times when individuals, organizations and companies take the provision of good service, and the people who deliver it, for granted. We should not and#8211; giving top quality Customer Service is an art form. Customers love and cherish companies that treat them the way they (the customer) want to be treated. People are now prepared to pay more for good service. So the providers of the good service and#8211; YOU and#8211; are gems beyond price these days. Whatever your reasons for considering this course, we can promise you that you will get even more than you might have thought from its contents. You will most likely pick up things you might not have considered before, or even been aware of and#8211; CRM for example! This course will focus on these topics: 1. A Customer Centered/Focused Organization How important is good customer service really? The evolution of Customer Service, TQM, Perceptions, The and#8216;Hot Button' of the and#8216;90s 2. Taking an honest look at your own customer service Your current customer service profile, Self-evaluation and#8211; honestly! How does your company rate? Protocols, How do you and your company deal with Feelings? 3. Your company's Customer Service focus In-focused, Customer-Focused, The 3 Basic Elements of Excellent Service, Are you friendly to customers? Customer Friendly Reflections, Expanding your understand of your Company's Definition of Service 4. Developing a Winning Customer Service Strategy What are your current Customer Service Strategies? Key Strategies , Top Down Approach, Actually using the Feedback you ask for, Know thyself and it shall be true! The creation of client centric practices, The sheer economic necessity of Top Customer Service 5. The 'Plus's' of exceptional Customer Service Critical success factors , Consistency, Criteria, Recognizing Excellence/Reward and Recognition Factors, Awareness, Education 6. The WOW Customer Service Training and Service Excellence The wisdom of choosing appropriate training, Brainstorming and Problem Solving Customer Service Enhancers, TIPS - The Coaching Approach, The Listen and Learn Approach 7. Which is the way to go: Surveys/Questionnaires, Interviews or Focus groups? Surveys, Questionnaires, Interviews, Focus Groups, Who should conduct or run them? Which one should you use? HOW TO prepare a Top Customer Service Survey 8. Acquiring Customers and Keeping Them Put yourself in the customers shoes, What does my customer actually want? Standards and#8211; making, measuring and managing, What you can measure you can manage, Reinventing your processes to suit the customer, Quality Groups What NOT to Do if you want to keep your customers 9. Those and#8216;Extras' and Miscellaneous Factors Body Language, It's How You Say It that really counts, Your computer isn't always your best friend, The differences between data and information, The 2 'E's' and#8211; Ethics and Espionage 10. When the Going Becomes Rough -- What to Do! When you need to say NO and how to say it! Seeing Red and Dealing with It! Take the Initiative and Bounce Back 11. Working in the World of the WEB! The Internet has changed the rules and HOW! Automating the personal touch? Clicking with your Customers, Developing Trust and Loyalty and#8211; online, Customer Acquisition, Some rules for staying on the road to Success with E-Commerce 12. CRM and#8211; It's not just an Option and#8211; It's here to STAY! Exactly what is CRM? Is it the Latest and Greatest? How do we use it? Automating the personal touch, Defining the technical requirements, Choosing the right CRM tools, The amazing power of CRM, The correct CRM program for you, What defines success with CRM? 13. Customer Service Management Options of the Future! People Orientated? Technology Orientated? Strategies, How to best organize Customer Service for the future http://www.universalclass.com/i/crn/7550271.htm Sun, 31 May 2009 00:00:00 GMT D. Salazar Small Business Money Making Strategies Management Marketing How to Build Your Own Business Home Business The Association of Timeshare Sales Professionals-International ATSPI Certified Timeshare Sales Professionals CTSP A successful completion of ATSPI online course will make you a Certified Timeshare Sales Professional - CTSP The main objective of our Certification is that today companies are not looking for just 'salespeople' but rather partners. We know selling timeshare is one of the highest paying sales jobs anywhere, but Timeshare Human Resources want to hire sales individuals who can assist them in saving money, make money or in some way add value to their business offering. Sales are about building relationships and focusing on your customers' needs, meeting your company's expectations. The CTSP will provide you with both hands-on practical skills and a strategic understanding of pure key timeshare sales issues. To succeed in today's highly competitive marketplace, salespeople need to not only have knowledge of their own products and services, but also require an understanding on how to become a successful sales person. Salespeople have to act as advisers, problem solvers, guides and consultants; and be able to demonstrate how they can promote progress, profit and enhanced customer satisfaction for their clients. This course explains the various roles and responsibilities of the professional timeshare salesperson. It demonstrates how, through skill, self organization, knowledge and strategy, he can effectively make make sales and increase efficiency. After the completion of the CTSP course, the Timeshare Sales Professional will be able to Discover best practices in Personal Timeshare Selling. Identify basic effective steps in the Selling Process. Explain why product and service are vital. Establish trust and confidence between the Sales Consultant and the touring Guests that will eventually become clients. Identify techniques to effectively gather information from the guest. Make optimum use of your time. Identify and creating customer needs. Make the presentation. Demonstrate closing sales skills. Increase sales revenue. Comply with ATSPI Code of Ethics and much more... Who should attend? This course is especially valuable to: Those who are new to sales or are contemplating a career in timeshare sales. Those who already occupy or are involved in timeshare sales positions from Agents to Vice-Presidents, but lack formal training or need to be up-to-date. Those in timeshare management who are dependent on or responsible for sales results, but do not themselves possess a sales background. Those who need timeshare industry recognition. Note: For convenience purposes (and not to make the text heavy for reading) the CTSP course will only use the male gender 'he', but this course is equal certification to female and male genders. 'There are only two choices in Timeshare Sales; make progress or make excuses'. ATSPI Instructors Committee ___________________________________________________________________________________________ The Association of Timeshare Sales Professionals-International ATSPI Certified Timeshare Sales Professionals - CTSP http://www.universalclass.com/i/crn/13077.htm Mon, 28 Feb 2005 14:14:12 GMT N. / ATSPI Instructors Committee Home Ownership The Blueprint Reading for Machinists course is a comprehensive guide to interpreting drawings commonly found in manufacturing. This is the 'short course' of 'need to know' information for blueprint reading in machine trades. Beginning with the background of blueprints, looking at the types of lines used on a drawing, and how parts are shown in different views. Dimensioning and Tolerancing are explained, as well as an introduction to Geometric Dimensioning and Tolerancing. This course is intended as an introduction to understanding blueprints and being able to visualize and understand the intent of the designer or draftsman as presented in a blueprint. The first step in making quality parts or assemblies is interpreting the drawing correctly and applying the given information to the final product. Completing this course will enhance the learner's ability to gain employment in a manufacturing/machining area and/or increase their chances of advancement in related areas. http://www.universalclass.com/i/crn/8683.htm Fri, 12 Sep 2003 10:17:20 GMT J. Clayton Home Ownership Tired of dealing with those piles of papers, clothes, or other objects that take up so much of your time figuring out what to do with? Or are you fed-up with your family complaining that you're a pack-rat? A clutter-bug? Or perhaps even something harsher? Put an end to your misery once and for all! This is the best time and place to start dealing with your clutter. This self-paced course will motivate you to organize your home, desk and/or home office. This course will provide lots of helpful tips, resources and practices that will have you remaining on the anti-clutter wagon forever. http://www.universalclass.com/i/crn/30331.htm Sun, 1 Jan 2006 00:00:00 GMT C. Glenn Home Ownership More and more people are crossing cultural lines to live, work, or study in a culture very different from their own. But what is the experience like? Mere survival, for the sake of family or pride? Escape to a safe ghetto of folks 'like me' who can buffer each other away from the foreignness all around? A series of misunderstandings, blunders, humiliations and disappointments? Or will you become one of the confident and contented world citizens, always moving out, seeing and learning new things all the time? Some experts claim that those living and working abroad with no preparation may have a success rate as low as one in seven! Fortunately, preparing is not difficult. By considering a few important issues ahead of time, you can substantially increase your chances of having an enriching experience that will probably change your whole life. So if you are going to work or study in a new country, or are dealing with people from many cultures in your current work, this class will help you learn to analyze your own cultural assumptions and become aware of those of others. We will discuss communication, culture shock, language and language learning, maintaining your health and security, home and family issues and other topics necessary and useful to help you become a confident and enthusiastic world citizen, able to enter and experience new cultures at will. http://www.universalclass.com/i/crn/33611.htm Tue, 30 Oct 2007 13:33:48 GMT N. Longatan Management How to Build Your Own Business Home Ownership For most of us, our home represents the largest portion of our assets. Trying to sell a house or apartment or condo in today's fast paced market, quickly and profitably, has the potential for turning anyone's world upside down. Knowing what is important so you can meet your buyer's expectations is a necessity. As a seller, you will want to get the most value out of your home in the shortest time possible. This course will help the seller create an individualized house preparation timeline, outline simple steps to eliminate potential problems, give ideas about decluttering, cleaning, repairing, and show you how to stage your house for a successful Open House . The instructor will also offer personal assistance with student's unique selling problems. Whether you plan on putting your house up for sale in 30 days or 60 days, or whether you are just beginning to think about the selling process for a future date, this course can help you maximize your profit and reduce your stress! http://www.universalclass.com/i/crn/30408.htm Sun, 1 Jan 2006 00:00:00 GMT C. Glenn Management Home Ownership Etiquette 101 is an overview of today's etiquette rules, updated for today's fast-paced lifestyles and ever-changing codes of conduct for work and leisure. The role of etiquette has changed over the years. At one time, it served as an indicator of each person's proper station in life. Today, etiquette helps smooth the path of our daily activities, whether it's meeting others in our daily interactions, talking to someone on the phone, offering condolences properly or understanding how to talk to colleagues at a business conference. In Etiquette 101, you'll learn the rules of good behavior for today's most common social and business situations, including the common courtesies of life that many of us have forgotten or may not have learned, from when to offer your seat on a bus to a stranger to how to share a cab. It will also go over telephone etiquette, with the updated rules for cell phone use and the new rules for office calls. Correspondence, including emails, entertaining and being a polite guest, giving and receiving gifts and life's big events are all covered, with examples and#8211; both good and bad! There is also a section on life situations that are never easy, such as death and divorce, with etiquette suggestions that will help you navigate the minefield of emotions surrounding these situations. Finally, a section on workplace etiquette covers the details of everything from how to relate to your boss and subordinates to keeping your social life and work separate. Etiquette 101 will teach you everything you need to know to move graciously through today's world. http://www.universalclass.com/i/crn/7550110.htm Wed, 17 Sep 2008 17:28:57 GMT T. Long Management Home Ownership Property Management is a course that teaches the fundamentals of managing investment real estate. We discuss the various types of rental properties, investment cash flow models, landlord and tenant roles and responsibilities, and options for management. Further, we teach the business and tax benefits, legal options, and marketing tools, in addition to attractive government subsidy programs. The tenant-landlord relationship is discussed, which go into depth about rights, servicing the tenant, dispute resolutions, and transition betweens tenants. This course is designed for students who want to get started with investment real estate, or who want to acquire knowledge regarding property management. Seasoned real estate professionals who are pursuing additional professional development may want to take this course. http://www.universalclass.com/i/crn/32398.htm Tue, 26 Jun 2007 12:33:17 GMT O. Martin Home Ownership As a real estate agent, I see so many sellers spending a lot of money on commissions to brokers to sell their properties. The fact is with a little bit of knowledge you can save yourself a bundle by selling your property or properties yourself. It doesn't take a lot to sell your own home, as you will learn in this course. This class will give you the basic information you need to achieve just that. Among other topics, we will look into the real estate contract itself and learn what it's all about. You will learn a simple acronym that will always tell you when you have an enforceable contract with anyone. You will learn the common language included in a real estate contract and what it will mean to you. We will look at the pros and cons of the For sale by owner companies. We will also discuss how to determine the value of your property and how to negotiate with potential buyers. I will walk you through the process from beginning to end. You will learn how to understand the closing statement. I will also show you some very important post-closing tips that can put additional cash in your pocket once you've sold the property. Where appropriate, I will also give you other websites and contacts where you will have access to other information that will be very useful to you. The purpose of this course is to give you enough information to be able to sell your personal home or other investment property on your own. This course is open to anyone; not just home owners. If you are a buyer there is information here also that will be useful to you. It is my desire that you will take the time to read the material carefully and put into practice the concepts described in the course. http://www.universalclass.com/i/crn/3762.htm Sun, 28 Apr 2002 12:38:14 GMT D. Joseph Jr. Home Ownership This is a practical and down-to-earth course that discusses 11 of the best techniques to buying real estate with little or none of your own money. I have gone to great lengths to keep this course simple yet giving you the information you will need to go out and start buying real estate right away. Knowledge is power. The more you know the more you will get ahead of your competition and reach your financial goals. This course is simple, direct and to the point. I will not waste your time with a lot of information that leaves you wondering what to do next. I show you how to do it. The course gives you the basic tools you need to understand the concept of buying your own property or go to the extent of investing in real estate for quick profits and to build wealth. Among other techniques in this course, we will discuss Lease Options, wrap-around mortgages and equity sharing. You will also learn how to estimate the value of income producing properties and understand a Cash Flow analysis. We will talk about some government agencies that offer great bargains on repossessed properties. There is a vast amount of information out there. You should continue to expand your mind and real estate is a great vehicle with which to do so. I have personally bought properties using the techniques that are discussed in this class. I hope to see you be able to do the same. Good luck to you on your road to success. http://www.universalclass.com/i/crn/3490.htm Thu, 4 Apr 2002 17:37:32 GMT D. Joseph Jr. Home Ownership Reading Body Language, Using it to Your Advantage H aving the ability to read body language can go a long way in helping you throughout your life. You can learn to understand the cues, or signs, that people show when they tell a lie, or when they are unsure of themselves. Knowing what to look for and how to use this information can be helpful in your personal life, as well as in your career. Being able to read body language can help you ace a job interview. It can make a date go smoother and it can help you excel at reaching your goals. In this course you will learn what body language is, about different emotions, how to read body language and how to use the information to your personal and career advantage. You'll learn about cultural differences as it pertains to body language, the power of first impressions and intuition and how to ask the questions and be an active listener when you get responses. Don't shake another hand until you have learned all you can from the information in this course! http://www.universalclass.com/i/crn/7550242.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Money Making Strategies Legal Studies Marketing Home Ownership This course sheds light on what the contents of a contract are which make it a document that a person can rely on in courts. What does a contract mean? What specific role do Clauses - Words, Phrases and Sentences have on Contracts? What are the various types of contract? What are the differences between these various types of contract? What effect does external factors have on the making of a contract? What effect does a public notice by a business outfit stating for instance ' Cars are parked at owners risk' mean? What does exclusion and limiting terms mean? Why do people insert clauses, especially exclusion and limiting ones, in contracts and what effect do they have on contracts? This course provides answers to all these questions with illustrated real life cases written lucidly to aid understanding. http://www.universalclass.com/i/crn/3369.htm Sun, 19 Jan 2003 12:19:11 GMT F. Afolalu Legal Studies Home Ownership Learn how to make your own soap in our self-paced online course. If you've always wanted to try different soap-making recipes, create your own signature items for personal use, for gifts or for profit, or just learn about what goes into making a soap, this class is for you! With or without any experience you will learn the foundations of soap making: the history behind the craft; basic melt and pour techniques, popular cold-process methods; how to create your own recipes (using a simple set formula); how to create signature soaps, basic aromatherapy, special soaps and what to do when your recipes need a little fine tuning. Best of all the course has video demonstrations of the soap-making techniques as well as photos, step-by-step instructions and your instructor will not only be grading quizzes and assignments but is available through our class email to answer questions. 'Handmade' things are springing up everywhere -- in stores, boutiques, as take out food and in health care items. People are returning to the retro feeling of 'home made' from home decor to high end, custom embellished clothing to homey foods. Soap can be a big part of this retro trend. Take advantage of this marketing trend and profit from your tiny investment in this class. Soap making is actually easy. The lessons provide recipes for soaps in several lessons. They have been tested. You can use them 'as is' or, at completion of the course, feel confident about personalizing the recipes to make them your own. Included are marketing ideas to get you thinking about how to name, how to make them special with your package and styling and how to price them for both wholesale and retail applications. Learn a new creative 'art'! Try Soap Making today! http://www.universalclass.com/i/crn/33022.htm Tue, 29 May 2007 22:06:29 GMT S. Walker How to Build Your Own Business 'It's surprising how much of a memory is built around things unnoticed at the time.' - Barbara Kingsolver, novelist Memory is one of the most basic and important functions of the human brain. In fact, without memory we can't learn. Most people think of memory as how we recall past events, but it is also the building blocks for almost everything we do in the present and future. Our memories provide us with a sense of our own personality and give us the information we need to function properly in the everyday world. Communication, problem solving and relationships all rely to some extent on memories that we use to inform us as we take action. Of course, our brains can't remember everything. Brains simply don't have the capacity; if they tried to remember everything we experienced, there wouldn't be room for anything else. Involuntary muscle function, thought processes, the senses and numerous other activities would be crowded out. There are dozens of variables that affect how much we remember, how long we retain it and whether we can recall it. Fortunately, we can learn ways to improve how much we remember and enhance how long we remember it. This course will explain how memory works, and will also cover these topics: - Strategies to improve Memory - Peg Memory Systems - The Loci Method - Memorizing Numbers - Mnemonics - SCAD: Learning to Become an 'Expert Witness' - Faces and Names - Powerful Public Speaking - Everyday Memory Aids The class is self-paced and you can take it when it fits your schedule. So why not join and learn how to maintain a healthy memory and learn some memory improvement strategies! http://www.universalclass.com/i/crn/7550096.htm Sun, 20 Apr 2008 00:00:00 GMT D. Mithaug Management How to Build Your Own Business The idea of leadership is one that seems to constantly change. What was once valued in a leader in past centuries, is no longer valued in our modern era. So then, how do we define leadership? And is leadership the same as supervision ? In this Leadership and Supervision course, you will learn not only what makes a great leader, but how a person's attributes and skills can affect their leadership abilities. We will also address the roles of problem solving and planning in the scope of leadership, as well as define the role supervision plays in leadership (and vice versa). This course features several historical examples of real-life leaders and how their skills were able to cement their place in history as some of history's greatest leaders. All the leaders are addressed in-depth to give those taking this course a practical example to base their own leadership traits. For anyone who thinks they may be a leader, and for all of those who want to be one, this course will give you a practical guide to becoming a powerful and respected leader. At the end of this course, you'll be able to apply what you have learned in a final exam that can show you if you have what it takes to be a leader that history will remember. So...what kind of leader are you? And what can you do to improve upon your leadership skills? Join us today, and let's find out. http://www.universalclass.com/i/crn/7550075.htm Fri, 29 Feb 2008 00:00:00 GMT D. Salazar Small Business Organizational Finances Money Making Strategies Management Human Resources Marketing How to Build Your Own Business Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity and employee health. It will finish your business by reducing customer loyalty and profitability. In this self-paced course you will learn how you can avoid conflict from developing, and methods you can use to resolve conflicts that are occurring and affecting your workplace. Animosity. Dissent. Anger. Frustration. Rage. Disagreements. Differences of opinion. Yelling. Personal attack. Vindictiveness. Conflict. They make great TV but a terrible work environment. Enroll today and learn how to put a stop to it now. http://www.universalclass.com/i/crn/7550238.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Small Business Human Resources How to Build Your Own Business Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential leads by meeting with local businesses or the public, speaking at local events, or getting involved with the local chamber of commerce. By networking and creating a lead base you are opening doors for your business and others. You need not spend an immense amount of money all the time to market your products and services, but by working smarter, and connecting with the right people you can generate business and that is priceless. Marketing in a sense is building relationships, and through those relationships you can gain viable resources that will contribute to your success. In this course you will learn how to increase business sales. Topics covered include: Outreach Marketing for Your Business Type, How Outreach Marketing Can Drive Sales, Approaching Outreach Marketing Contacts for the First Time, Follow Up and Maintaining a Rapport, Marketing and Advertising Working Together, Incorporating a Referral Program into Your Marketing Plan, Outreach Marketing Via Online Sources, Tracking Outreach Marketing Success, and Other Marketing Successes. http://www.universalclass.com/i/crn/7550171.htm Mon, 5 Jan 2009 13:44:20 GMT C. Addington Small Business Organizational Finances Money Making Strategies Management Marketing How to Build Your Own Business These days, everyone can benefit from an online presence, and that means developing a website. This course covers a basic introduction of how to create your own website page-by-page using HTML, a common website coding process. From basic HTML definitions to different types of websites, this course offers novice website builders information regarding the foundation of HTML basics and the difference between using HTML to design your website and using popular forms of webpage building software. The course also explains the difference between different graphics and images, and when to use each. Learn how to lay out and format your webpage, as well as some common mistakes to avoid when designing a website. From the five most important tags necessary for web page creation to search engine optimization, this course gives new webpage builders enough information to get started. When you're finished building, you're going to need to know how to enhance your website as well as launch it. The course offers students information regarding registration of websites to finding the right web host. From internal links to outbound links and from organizing your webpage structure to choosing the right heading and font sizes, this course will help any student get started creating webpages and offers enough HTML to help you on your way to developing a well thought out, organized and attractive website that will suit almost any need. We'll teach you the difference between HTML and WYSIWYG and provide you with the tools to know which is best for you. Have some fun and design your own website starting with the basics offered in this course. http://www.universalclass.com/i/crn/7550192.htm Tue, 19 May 2009 13:01:20 GMT S. Mellencamp How to Build Your Own Business This comprehensive course provides an up-to-date presentation of the essentials of sociological study. Students will learn a wide range of classical and contemporary perspectives which will encourage links between theories and current research. With the addition of numerous net links, thoughtful exercises and examples, and review quizzes--this course will help students develop a sociological imagination. This is an ideal environment in which to examine ourselves, study our own society, as well as study our neighbors. Topics covered will examine the sociological perspectives, sociological research, cultural debates, the process of socialization, groups and organizations, crime and deviance, stratification, inequality and discrimination that effects ageism and gender, race and ethnicity, issues involving the economy, different forms of government, marriage, religion, health and environment safety, urbanization, and social movements. This course is an excellent resource for any age student pursuing aspects of this study or the non-academic hobbyists and life-long learners. http://www.universalclass.com/i/crn/33335.htm Tue, 26 Jun 2007 14:53:47 GMT D. Mithaug Human Resources Sexual harassment is a hot topic in today's world--both in the corporate arena and in the personal arena. In this online class we will explore the concept of sexual harassment and look at solutions. Most of the ideas here will be directed toward the corporate arena, however many of the definitions and concepts apply equally to both arenas. Be aware that many aspects of the rules and concepts governing sexual harassment are part of law. That means they must be respected and followed, but it also means that they are changing--constantly. Any sub-topic within the legal field is part of a living code, that means the code has been set out but is always being refined, talked about, tested, renewed, and sometimes discarded. Fifty years ago, online sexual harassment wasn't an issue; today it is. So be aware that this course is not going to replace solid legal council in the area of sexual harassment. Instead, this course will be a guideline to help you understand and end sexual harassment in the workplace. To that end, we'll provide practical advice, suggestions, and ideas on how to prevent sexual harassment in the workplace, and moreover, we'll go into the necessary procedures/guidelines your personnel/HR department should have in place (and posted) in case there is an instance of sexual harassment. http://www.universalclass.com/i/crn/7550240.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Small Business Legal Studies Human Resources Your self-esteem needs your attention, as the consequences of low self-esteem are often the precursor for many other health related problems. Avoid future personal health issues by evaluating your level of self-esteem today! This self-paced course will examine what self-esteem is, the development and factors effecting self-esteem, an examination of the consequences and symptoms of low self-esteem, the behaviors associated with the symptoms of low self-esteem, and methods to rebuild self-esteem and maintain a good level of self-esteem throughout life. Anyone who is enduring the draining experience of low self-esteem, anyone who may know others suffering from low self-esteem, or anyone who is interested in maintaining a healthy and happy life in general, should enroll in this course today! http://www.universalclass.com/i/crn/7550239.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Human Resources Become a Skilled Proofreader or Copyeditor If you're looking for a new career path or if you're a writer who wants to improve your writing skills, learning how to proofread and copyedit with our easy to follow, in-depth course, may be just what you need. Learning these specialized skills will help improve your overall writing ability and may provide a career path that is both lucrative and in high demand. In today's world, proofreaders and copyeditors are sought after not only in the corporate environment and Internet-related ventures, but also by start-up companies, small businesses, and entrepreneurs. Freelance proofreading jobs are bountiful, and many companies offer work-from-home opportunities as an additional benefit. This online course will cover: Exactly what proofreading and copyediting will entail. The tools you need to be an efficient proofreader or copyeditor. The basic skills you need to learn, taught to you in an easy-to-understand manner. Step-by-step instruction on how to proofread or copyedit. How to apply your newly learned skills. Tips to make you a professional proofreader or copyeditor with just a little practice. How to proofread and copyedit different kinds of writing such as fiction, blogs and articles. How to proofread and copyedit your own work. How to secure employment as a proofreader or copyeditor. How to start your own proofreading or copyediting business upon completion of the course. Current salary information. Practice exercises to implement your new skills. This course is designed for everyone, regardless of education, experience, or background. No matter who you are or what you want to achieve in life, gaining proofreading and copyediting skills will improve your written communications, help you think more clearly, and perhaps start you on the road to a brand new career. http://www.universalclass.com/i/crn/7550008.htm Fri, 14 Dec 2007 10:10:43 GMT S. Patel Legal Studies Human Resources Have you always wanted to learn the basic decorating principles and techniques without having to attend an interior design school? Interior Decorating Made Easy will give you a quick and easy overview of the design process. You'll learn the principles of design -- color, texture, scale and balance and how to apply them to any room or a whole house. Best of all you can take the class online when and where it's most convenient for your schedule. This class was developed for those of us who can feel overwhelmed with trying to create the perfect room for our lifestyle. There is no wrong or right way of doing things when it comes to personal style just as long as it's pleasing to you so forget your fears of 'design police' evaluating you. The lesson content provides a framework in which to start redecorating or decorating and the general knowledge about the basics of interior design that you can easily learn and put into practice. Even if you're not a born decorator, this course will help you gain confidence in the development of your personal style. http://www.universalclass.com/i/crn/32969.htm Tue, 23 Jan 2007 14:34:58 GMT S. Walker Human Resources Most of us learned spelling and grammar in elementary school and brushed up on the rules occasionally in junior high or middle school. Once we entered high school, it was assumed we knew and remembered all of the essentials -- and slowly we discovered that although there were some rules we just had to look up, we simply stopped worrying about 'the minor details.' It's time to relearn those 'minor details' that can help you write, and read more effectively. But it's hard to fix something unless you know how it works. This self-paced, stress-free course was developed not only for students wanting to improve their basic writing skills, but also for business writers, creative writers and office staff wanting to improve poor work related writing and avoid embarrassing their boss and themselves. Our innovative course is designed as a refresher course for those who need to brush up on their skills and a reference for anyone who wants to be able to look up the rules for confusing grammatical questions quickly and easily. After you've reviewed the basic rules of grammar and spelling, you can move on to the lessons on writing style for tips on improving your sentence and paragraph structure, how to polish your writing and how to avoid common errors. And because the course is online doesn't mean that you'll be left on your own. The instructor will be grading assignments and tests and is available through email to answer questions and provide guidance. Why not join us, learn at your own pace and your own schedule and reap the benefits? http://www.universalclass.com/i/crn/7550258.htm Sun, 19 Apr 2009 00:00:00 GMT A. Raley Human Resources Are you interested in building your vocabulary? Do you feel that your writing or your speaking vocabulary is below average? The purpose of ' Vocabulary Building ' is to beef up your everyday vocabulary with words that you could use in everyday conversation. A strong vocabulary will not only give you the tools to say and write exactly what you mean it can also help you on a job interview, communicate better with a doctor or your lawyer and certainly help you with school work. A good vocabulary makes you sound smarter, feel more assured and practically guarantees you'll be a better writer and speaker. The purpose of this vocabulary class is to beef up your everyday vocabulary with words that you could use in everyday conversation. The larger our vocabularies the more clearly we can communicate with others and understand what others are trying to communicate to us. This course will introduce some simple ways to learn new vocabulary words by practicing reading in context, by writing sentences using the words and by doing practice exercises and quizzes. The class is not a beginning or advanced vocabulary course. It's that 'in between' course where so many people's vocabulary skills fit. So if you're interested in expanding your vocabulary skills in a self-paced, no stress format where an instructor actually reviews and corrects your sentence writing, why not give it a try? Enrich your life by enriching your vocabulary. http://www.universalclass.com/i/crn/7550256.htm Sun, 19 Apr 2009 00:00:00 GMT A. Raley Human Resources We know that effective writing will help students in their coursework but it's equally important to write well in the workplace. If a job interviewer is considering two qualified candidates, the candidate who can write well will have the edge. If you're interested in improving your basic writing beyond correct grammar and punctuation, this course will help you. The more you write, the more confidence you will have in your abilities as a writer. The best grammar and punctuation in the world can still produce average or even poor writing if you don't know how to use the sentences properly or which type of sentence works best to get your point across. By the same token, if you can write lyrical sentences but you string them together into paragraphs that are a tangled mess, the sense and impact of each sentence is lost. This course is designed to give students the most flexibility and independence. You set your own schedule and learn at your convenience. Just because this course is online doesn't mean you're left on your own. The instructor will be reviewing and grading assignments and is always available to answer questions through email. This course assumes you have a high school reading and writing level in English, and that you understand sentence structure, grammar and punctuation. http://www.universalclass.com/i/crn/7550261.htm Sun, 19 Apr 2009 00:00:00 GMT A. Raley Human Resources If you have been at the mercy of the negative consequences that result from mishandled anger, Anger Management 101 will provide relief. This insightful course is filled with both practical wisdom and application that will end the anger trap for good. Everyone occasionally gets angry and anger is a natural reaction to the things that happen: to you, around you, to someone you care for. Anger is a normal emotion unless the result of your anger is such that your reaction becomes uncontrollable, violent, or destructive. When anger becomes your reaction of choice to even the most minor of situations, or if you find yourself lashing out unnecessarily at people you love, respect, or care for, your anger may be spiraling out of control. Out of control anger can lead to many psychological and emotional issues, as well as many difficulties with your career, important relationships, and friendships. This course will provide the information you will need to end the anger cycle and live up to your true potential. We will discuss these topics: What are Various forms of Anger What are the Responses to Anger How to Control Anger Developing Empathy Passive Aggressive Behaviors Stress Factors Anger in Relationships Professional Help Resources Breathing and Relaxation Exercises http://www.universalclass.com/i/crn/7550244.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Human Resources Professional counselors need a strong foundation to prepare them for entering the profession of counseling. If you are seeking a program to enhance your skills, or just want to learn more about this career, Introduction to Counseling will give you great insight toward reaching your educational goals. The course will focus on counselor's work as well as a counselor's typical day, provide understanding into how personal and professional ethics play a major role in the dynamics between counselor and client, and the challenges of various abnormal behaviors and mental disorders a professional counselor must face in helping people to live their own life rather than be lived by it. This self-paced course incorporates a vast variety of areas that apply to many different environments and circumstances including addiction, marital problems, eating disorders, bereavement, educational and career counseling. You'll learn the top ten basic counseling skills to create a positive relationship between client and therapist and how these skills can help the client to make positive changes. Introduction to Counseling offers an inside view of core counseling techniques and approaches, and opportunities for counseling professionals to understand the complex role client diversity plays in their work. When the ailment can't be measured by numbers on the thermometer, that's when a counselor's work begins. http://www.universalclass.com/i/crn/7550089.htm Wed, 17 Sep 2008 17:30:56 GMT D. Mithaug Human Resources Why not learn the basics of psychology with our online course designed to give students the most flexibility and independence? Psychology 101 is a comprehensive class providing an up-to-date presentation of the fundamentals of psychology. It's an excellent resource for any age student curious to learn about the extensive amounts of knowledge explaining human behavior. This user-friendly course will cover topics that will help your understanding of behavior and you'll learn the many theories that explain the complexities of human interactions. You'll find topics that dissect the brain to understand the thinking process; topics on the theorists and contributions of Pavlov, Skinner and Thorndike; topics on the influence of personality theorized by Freud; topics on the world of social psychology, and much more. If you're p ursuing any of the numerous career options involving the vast field of psychology or you're a non-academic hobbyist and life-long learner, this course will provide a solid introduction. http://www.universalclass.com/i/crn/33623.htm Sun, 2 Dec 2007 21:10:08 GMT D. Mithaug Human Resources Administrative Assistant Fundamentals 'A clueless boss gives you a wide-open field. Learn what's important to your boss, understand what your company is looking for and help the fool meet those expectations.' ( John Hoover) Oh how times, and people, have changed in the world over the last few years. Presently and into the foreseeable future, business people will not only have to continue picking up the pace but will need to adapt to new methods, systems and responsibilities that would have seemed unsustainable a few years ago or even just last year! Due in part to the recession--technology and necessity has amplified the requirements and pace of this change. It's not all bad news though, the truth of the matter is that the recession is providing opportunities to people in certain segments of the business world--administrative assistants are one of them. AA's are now, and will in the future, be performing roles that middle managers would have done only a year or two ago. They are acting on behalf of their bosses on a regular basis and have full authority to do so. Whether you are returning to the workforce after a number of years away or you are new to the administrative side of the business world, there are some great opportunities out there for administrative assistants, especially the new kind of administrative assistants--i.e. those who are skilled, prepared to take on extra responsibility and don't mind taking a risk or two. This is a 3 Part Course , which will begin covering some very important basics before going on to deal with the importance of training others to fulfill the position. We will then focus on the innovative role which has a place both in the present and future--that of a Virtual Assistant ! This course will open your eyes wider in regards to the choices you have available in an Administrative Assistant career, as well as introduce you to the business sector and the opportunities that now exist in this demanding field. This course provides a basis on which you can build your new future, so join us today! http://www.universalclass.com/i/crn/7550190.htm Tue, 19 May 2009 13:03:21 GMT S. Patel Management Human Resources The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding. With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and want to help others bring their conflicts to a positive resolution. Mediation allows the parties involved to reach resolutions more quickly, inexpensively, and amicably than may be possible through the court system. This Mediation 101 course is not only geared toward those who are interested in learning what it takes to become a professional mediator, but it also makes a great tool for those who will be involved in any aspect of mediation. By explaining the stages involved in the process, as well as clearly outlining the roles each party plays, this online class can help reduce anxiety and answer any questions that might have arisen over the issue of whether or not mediation is the right alternative for a particular case. From the basics of defining just what mediation entails, to the more in-depth issues surrounding mediator liability, this course creates an excellent starting point for those who would like to have a solid understanding of the process. This class also covers the types of information necessary to determine whether or not a case is a good candidate for mediation, the confidentiality issues involved, and what follow-up activities can be expected. Additionally, each section concludes with a quiz that allows you to assess your comprehension of the information presented. http://www.universalclass.com/i/crn/7550251.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Management Human Resources How does our Criminal Justice system really work? This course will answer that question and provide an impartial and balanced look at current policies and legal issues facing the police, courts and our corrections system. If you're interested in pursuing a career in the criminal law field, business law or behavioral sciences, this class provides insights on crime control, criminal mindset, controversies involving the police, due process, prison life, rehabilitation and many other areas. An ideal course for anyone who wants to know how the criminal justice system really operates. http://www.universalclass.com/i/crn/30652.htm Wed, 26 Jul 2006 17:30:35 GMT M. Coburn Legal Studies If you are currently pursuing or are interested in working in areas of law, this course will provide you with the background information you will need to get started. The increasing demand for paralegals, legal secretaries, and law clerks to help attorneys gather and evaluate evidence offers many job opportunities. This course will equip you with basic skills to more effectively deal with the gathering, preparation and presentation of evidence in both civil and criminal cases. In today's modern American society, it seems that there is an ever-increasing amount of litigation in the United States court system. The act of filing a lawsuit for an increasing number of grievances, whether real or imagined, has become quite easy. And, as a consequence of less restrictive tort regulations, it becomes more and more likely that most Americans will spend at least some time in court at some point in their life. While most experiences with court will be routine and mundane civil actions (i.e., without any criminal implications), evidence is still required to substantiate the claims of the parties involved. For criminal cases, the need for a solid understanding of what is admissible evidence becomes increasingly important. It can be seen that, in either of these situations, it is important to have a basic understanding of evidence law and how it works. In cases of life and death, an understanding of evidence is critically important. It can literally mean the difference between a guilty party being punished and being set free. It can also exonerate those falsely accused, thereby preserving the reputation of those truly innocent. This introductory course is designed to familiarize the student with the basic concepts of United States law, the admission of evidence, different types of testimonies, burdens of proof, and more. http://www.universalclass.com/i/crn/33204.htm Tue, 27 Nov 2007 12:42:34 GMT M. Coburn Legal Studies The field of law for a secretary is one of the best positions to have in the world of office work. A good legal secretary will, quite frankly, never be out of work. It is a high paying job with many rewards and benefits. Salary ranges for legal secretaries can enter the three digit range in some parts of the world, particularly New York City . This course is designed both for those who are already in the field and want to hone their skills in order to demand a higher income and for those who wish to enter the field but are not sure where to start or what aspects of secretarial work are important to be hired by a good firm. While a legal secretary's job can often be quite demanding, it is rarely boring or uninteresting. You will always be busy and things often must move rather quickly at the spur of the moment. You can expect to work occasional weekends and evenings, but don't let that daunt you, as law offices are often generous with holiday time off (when courts are closed) and short work days when things are quiet. There are numerous areas of law that those in the profession may focus on whether it be litigation, divorce, real estate or criminal law. This course will cover each prevalent area so that you might get a better idea of which is best for you to pursue. It will also tell you about what skills are vital for winning that prized position you are after, or making yourself more valuable to the attorney or firm you are currently working for. For those who lack experience, the trick is often getting your 'foot in the door,' this course will show you how. For those who have experience, it is often difficult to become 'unstuck' and earn what you feel you deserve, this course will sharpen your skills so that you may either request a raise or be prepared to move on to another firm or sole practitioner who pays more. http://www.universalclass.com/i/crn/7550015.htm Fri, 5 Oct 2007 00:00:00 GMT S. Patel Organizational Finances Legal Studies Marketing Gregg Shorthand is the most widely used system of its kind in the world. It is used by millions of professionals from all walks of life in nearly every country worldwide. This system of shorthand is the most efficient of any other type created, it is considered the easiest to learn, use and read, it is simple, straightforward and elegant in design. As the Gregg system evolved, since its inception in 1888, it has become even easier to learn over the years. This course addresses the newest version of Gregg Shorthand, which is the second edition and#8220;Simplified.and#8221; You will find that by learning this system of shorthand that your work will become much easier and the knowledge you have obtained will give you valuable access to numerous positions in the business world. There are ten comprehensive lessons written in an easy to follow, informative manner. Lessons will contain the following elements: Introduction to the Lesson: 'Introduction' The Lesson body broken down by topic: and#8220;Learn Itand#8221; Lesson Conclusion: and#8220;Conclusionand#8221; Practice writing and audio activities following each lesson Brief lesson review quiz Highlighted key terms, checklists, exercises, and Web site resources will be threaded throughout the entire course when and where appropriate and necessary. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business. http://www.universalclass.com/i/crn/33894.htm Mon, 29 Oct 2007 10:30:01 GMT S. Patel Legal Studies One of the most profound effects of Marshall McLuhans' description of the world as a 'global village' was its effects on human rights' activities. Today, with technology, most international human rights organizations have branches and affiliates all over the world and can therefore easily monitor human rights' violations. The world as presently constituted, therefore, provides an opportunity to get educated about one's basic rights and the events that shape history in different parts of the world. This course provides a general overview of international human rights and a thorough knowledge of fundamental human rights. It also discusses the role of international pressure groups and international courts and tribunals in observing and enforcing human rights. Lesson One and Two traces the philosophical background and types of human rights. Lesson Three focuses on 'the engine' on which human rights operate - The Rule of Law, while Lesson Four examines how international human rights organizations mould public opinion and ensure observance of international human rights covenants. The course ends with the analysis of high profile cases of Senator Pinochet of Chile , Slobodan Milosevic of former Yugoslavia and Charles Taylor of Liberia - all former Heads of State. This course is meant for undergraduates and graduate students taking human rights courses and anyone seeking a career or an update on human rights. It will aid them in understanding the dialectics involved in human rights practice in the world, in addition to equipping them with current information on human rights' activities. http://www.universalclass.com/i/crn/16438.htm Sat, 9 Dec 2006 14:08:08 GMT F. Afolalu Legal Studies Criminal profiling course is about reconstructing the serial offenders' motives and intent by closely examining all psychological evidence left by perpetrators at a crime scene. Today more and more International Police enforcement agencies rely on criminal profilers' work to address the investigative process; this is caused by the significant and steady rise in psychopathologies and psychosis in which crime is fought through the use of another perspective, the murderers'. If you feel the urge to recognize what lies beyond the offenders' criminal trail in the search for victims, their modus operandi and ultimate dark dreams, this course will reward you with a valuable knowledge about the field. No concepts are presented in this course that will prevent even novice students from improving skills needed to evaluate and classify serial criminals based on scientific premises. All students will play the part of a profiler's most trusted assistant throughout these lessons which will review all aspects and theories on serial crimes. This course will nurture your curiosity into a deeper understanding about Criminal Profiling. http://www.universalclass.com/i/crn/31534.htm Mon, 22 Jan 2007 22:36:58 GMT F. Barbafina Legal Studies The course includes general information on the profession of law, from lawyers to the ancillary personnel. It discusses the skills needed, career opportunities, the regulations, ethics and professional responsibilities, and when and how licensing is required. You are presented information in a way that makes this easy to understand. An ever-growing number of legal assistants and transcriptionists are required in the legal field. The opportunities exist for both in-house or homeworking, an exciting prospect indeed for those who wish to work from home for all of the advantages it affords. It's a well-paying career, requires specialized expertise which can be utilized across a broadening range of career choices. This course will help you meet the growing demands for this type of work and make a good income. You will learn about the law, research legal websites, review various state court cases and document formats, and the option is available from the author to proceed to practice on legal dictation with either cassettes or CDs. This growing field merits your immediate attention, a great career step!! http://www.universalclass.com/i/crn/12617.htm Fri, 17 Sep 2004 13:32:01 GMT J. Davis Legal Studies Terrorism, is it the scourge of our time? Are you fearful of being involved in a terrorist attack? Quite frankly it almost depends on where in the world you live. It is often because a safe place today is a terror target tomorrow. With the desire on the part of the terrorists to obtain weapons of mass destruction, i.e. chemical, biological, or even a dirty bomb or nuclear bomb, the potential for a massive destructive attack increases exponentially. This course looks at the recent history of terrorism from the early twentieth century to today. You will learn: - The extent to which terrorism has become a part of life in the twenty-first century. - Why there is not a generally accepted definition of terrorism. - Acts of terrorism in the old world, the Middle East, Africa, Asia, and the new world. - Who in the world is acting to fight terrorism, or acting to support terrorism. - What the world is doing to combat terrorism. - The known terrorist groups and what are their goals. - The momentous influence that religion plays in terrorism - The continuous problems with political and military tactics in defeating terrorism. If you're p ursuing any career involving the field of political science or criminology, or if you are interested in understanding the reasons for terrorist acts, or want to know what the prospects are for the future of terrorism, this course will provide lots of disquieting but interesting information http://www.universalclass.com/i/crn/33314.htm Sat, 16 Feb 2008 11:48:26 GMT M. Coburn Legal Studies If you're interested in pursuing a career in crime scene investigation, this course will introduce you to the basics of practical crime scene investigation procedures and techniques. Covering the history of forensic investigation from the ancient Chinese culture to the phenomena known today as the 'CSI-Effect' on the general population, this course explains the methods and protocol involved in the crime scene investigator's two prime directives: protect and preserve the evidence. This course covers such topics as how to initially approach a crime scene; the importance of following proper procedure and protocol in searching, collecting, and packaging crime scene evidence; how to insure the integrity and chain of evidence rules that will be acceptable in a court of law; how to identify and collect various forms of evidence ranging from biological fluids to weapons and firearms; and how to document a crime scene as well as explain different techniques for handling evidence. This crime scene investigation course also offers techniques for interviewing witnesses and family members as well as understanding such terms as victimology and equivocal crime scenes. We'll also study the basics of blood spatter interpretation, wound anatomy, and how to observe a crime scene properly. From initial arrival at a crime scene to testifying in court, this online class offers students the basics of one of the most fascinating jobs within the field of law enforcement. http://www.universalclass.com/i/crn/7550011.htm Sat, 2 Feb 2008 12:43:00 GMT M. Coburn Legal Studies In order to be effective at any business endeavor learning how to negotiate properly is not simply a 'nice skill to have,' it has become an essential requirement in career advancement. This course will teach you what you need to know in order to become accomplished at finding that perfect 'middle-ground' in any deal. For those who relish the idea of engaging in what some call the 'dance' of compromise, you will also profit from the beneficial information contained within this course. Lastly, those who tend to overshoot their mark will learn how to be more restrained in their negotiations. There are ten comprehensive lessons written in an easy to follow, informative manner. The end of each lesson will provide you with multiple summary review questions so that you may effectively test your new found knowledge. We encourage you to use these self-test questions to determine whether you are ready to move on to the next lesson or if you should review portions of the preceding lesson before taking the next step. Don't rush yourself. Take the time to read all portions of the lessons and complete the exercises and self-tests. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business. http://www.universalclass.com/i/crn/7550241.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Small Business Management Legal Studies Marketing This introductory course examines the important principles of an insurance contract.Legal principles such as insurable interest, premiums,compensation,claims payment and the principles of good faith like misrepresentation,disclosure and consumers rights' against manufacturers of goods are examined in an in-depth manner,devoid of legal technicalities. Issues discussed in these topics are: What is an insurance contract? Who can be parties to it? What are the rights and obligations of these parties? What is the extent of their liabilities? What is the significance of agency in insurance contracts? What are the duties an agent owes his master (the Principal)?H ow broad and or limited are these duties? Who can sue or be sued in insurance contract? How does the court make assessment of claims - what are the guiding principles? Do consumers have rights against manufacturers of items they consume - how can these rights be enforced? W hat are the contrainsts? Answers to these questions are discussed in a very lucid manner so that the learner can gradually come to a basic understanding of how insurance works in our everyday life. http://www.universalclass.com/i/crn/3930.htm Tue, 21 May 2002 17:11:31 GMT F. Afolalu Legal Studies When the requirements necessary for a valid contract are present and all the clauses in a contract are correctly stated,it is still possible for a contract not to be a contract.This course,a follow up on an earlier course, 'Contract Law (Introduction), is in 6 parts. It discusses lucidly these circumstances,with thought provoking questions and very stimulating tests and assignments. The knowledge gained from the course will guide anyone in any position of responsibility in taking decisions based on sound legal principles. The course is useful for students in higher institutions, professionals in any position of responsibility and anyone who desires an update or knowledge of Contract Law. http://www.universalclass.com/i/crn/10273.htm Thu, 17 Mar 2005 11:40:52 GMT F. Afolalu Legal Studies Substance abuse problems in the workplace cost businesses worldwide millions of dollars every year. The substance abuse problem in the workplace and its impact on work performance deserves great attention of employers and employees. With a drug-free workplace program the company will deploy rules and define favorable behaviors with regard to the substance abuse problem in the workplace. This course is designed for employers, managers, employees, small business owners and others who want to learn about substance abuse problems in the workplace. During this course you will learn why it is important to pay attention to the substance and alcohol abuse problems in the workplace, what the main causes of the problem in the workplace are, how to recognize substance abusers in the workplace and what you can do to prevent and solve substance and alcohol abuse in your company. You will also have the opportunity to develop your own drug-free workplace program. http://www.universalclass.com/i/crn/31646.htm Sun, 4 Mar 2007 13:34:03 GMT M. Jurcevic Legal Studies The objective of this course is to provide an introduction to the fundamental facts that anyone should know about the Law of Contract. It discusses the principles that makes a contract valid or not.The basic components that must always be in a valid contract - offer, acceptance, consideration (money) and intention to enter legal relations are explained. With the aid of real life cases, the rights and obligations that contracts create and which the law will enforce are thoroughly examined. Issues focused on range from how many people are needed to form a contract,what are their duties.What must they avoid not to be liable in law. When can they decide not to continue with a contract. A very important fact which affects a contract is whether or not letters and or documents are posted promptly. When do this affect the validity of a contract and when does it not? It is also very important for people who are involved in a contract to communicate exactly what they mean to each other.If they do not,the validity of the contract could be affected and the court might refuse to enforce the contract.When do these situations occur? Does the death of someone involved in a contract affect its validity? What would the court say about this scenario - and reward cases such as when the United States put a ransom for information leading to the whereabout of Saddam? What would happen if the US government decides not to honour its promise.What would be the court's intepretation? These and more are the issues that are discussed in this course.The overall objective is to teach what makes a contract valid and what does not, so that expertise gained could be used to analyze properly situations and circumstances of a personal and professional nature. http://www.universalclass.com/i/crn/6728.htm Mon, 8 Sep 2003 10:52:10 GMT F. Afolalu Legal Studies The paralegal field is highly rewarding for those who seek to be a part of the justice system. On a day to day basis, the paralegal is the attorney's right hand. From the perspective of the law, the paralegal is a sort of junior attorney in so far as she must know a lot of what he knows and she creates and presents his documents for execution upon his approval. She is his detail person, and she is necessary for him to follow up on his communications, check his court dates, check client backgrounds, client relations, law office to law office relations, check every detail and every reference in all of his documents, research applicable laws and case references, prepare all of his court documents, and generally keep him going. Trial paralegals also prepare the case interrogatories, file with opposing counsel for discovery, prep the client for deposition and accompany the attorney to court. Although the work is quite detailed, in practice a paralegal's work is anything but secretarial and many have equal use of their attorney's secretary so that the paralegal can follow up on the details of her work. Some paralegals also have legal assistants junior paralegals to whom they delegate details of their responsibilities. The Paralegal Studies course is designed to give you information you need to be a successful paralegal. It will take you through a survey of what is needed to become a paralegal, how you may choose to go about it, all of the business details which are generally not known until you are into the firm, and some of the social skills and information you will need to survive and thrive in a firm. It also covers issues which will never be said to you by anyone in your firm; some of the material cannot be said by members of your firm without putting them in legal jeopardy because they possess licenses or practice in certain areas of law. If you already have your paralegal certification, then this course will be beneficial if you are seeking your first firm position. You will get an insider's scoop on common mistakes and pitfalls, and you will know how to avoid or overcome common faux pas. http://www.universalclass.com/i/crn/7550162.htm Mon, 28 Jul 2008 00:00:00 GMT S. Patel Legal Studies Most of the time when the word 'Death Investigation' comes up in conversation, talk immediately turns to CSI, Law and Order - Special Unit, Quincy M.E., Patricia Cornwell books, etc. All those examples deal with death investigation almost exclusively in terms of Forensics, using all manner of sciences to track down a killer. This course will open up the entire world of Death Investigation for you as it will discuss the similarities and differences to forensics in the death investigators who want to know why SIDS is killing our children, whether tularemia can be a biological warfare tool, is the Bird Flu a true pandemic threat and should you be worried about it. Death Investigation experts work in all industries, from Public Health to aviation and the automotive industries. Their investigations into deaths promote better health, safer work environments, less fear of an Ebola-like hemorrhagic fever infection spreading throughout the world, and the eradication of diseases such as smallpox. Those who work in the world of Death Investigation take lessons from those who have died and then use that information to better our world, making it safer, cleaner, and healthier. If you have ever had the desire to help people, but are not sure where you want to focus, first find your passion. Then, see if there is a way to apply your passion to bettering the world around you. The world of Death Investigation certainly encompasses the medical and law enforcement fields, but it also includes employment opportunities for geologists, artists, psychologists, toxicologists, insurance experts, accident investigators, and many, many more. http://www.universalclass.com/i/crn/7550173.htm Wed, 20 Aug 2008 00:00:00 GMT M. Coburn Legal Studies Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen technical writing in action. Creating manuals, help and technical support systems, online help systems, and instruction manuals are some of the main projects technical writers take on. Since nearly every business in every industry imaginable has at least an occasional need to bring technical information to its users and customers, technical writing is found in nearly every business, government agency, and non-profit organization. If you work in a high tech industry, technical writing may be a part of your job description and daily duties. If you love to write, enjoy learning, and have an interest in technology, technical writing can be an exciting, rewarding career in itself. Job opportunities in the field are expected to grow as technology continues to advance. Whether you are called upon to communicate technical information to clients and coworkers, or you are thinking of technical writing as a new and interesting career, this course is designed to help you get started. We'll talk more about the kinds of products technical writers get involved in, and discuss the kinds of skills that successful technical writing requires. We'll talk about ways to approach and organize a technical writing project, and look at the kinds of materials technical writers produce, from written manuals to video tutorials. For those looking at technical writing as a new career, we'll discuss ways of improving your skill set, getting training, making contacts, and breaking into the field. http://www.universalclass.com/i/crn/7550201.htm Tue, 29 Sep 2009 08:50:51 GMT D. Mithaug Legal Studies Introduction To Financial Accounting and Bookkeeping For Beginners is an introductory course to accounting, finance and bookkeeping designed to give you a great start in the wonderful and profitable field of accounting. Accounting is not an exact science and neither does it follow a random process; lessons are usually built on the previous ones. For this reason, the course is laid out in a systematic format that allows anyone to not only learn the techniques and principles involved, but also get an overall picture of the accounting cycle, step-by-step, through examples, exercises, flowcharts, and diagrams. We focus extensively on the fundamental accounting concepts as they are laid out by Generally Accepted Accounting Principles (GAAP). The course covers such topics as the accounting equation, the double entry system, debits and credits (a challenging area for newcomers!), the matching principle concept, inventory valuation: First in, First out (FIFO), Last in First out (LIFO), Specific Identification and Weighted Average methods. Depreciation charts explain and show the difference between straight-line depreciation, double declining balance, sum of the year's digits and units of production. Depletion and Amortization are also discussed. We look into assets, liabilities and equity accounts (including contra-asset accounts), T-accounts, prepaid expenses, bank reconciliation, petty cash, posting transactions, adjusting entries, financial statements, closing entries, post-closing trial balance, ratio analysis and much more. An important accountant's worksheet is presented that greatly simplifies the preparation of financial statements. Learn how to prepare and read the statement of Cash Flow to extract meaningful information about a company's financial position. COURSE INCLUDES FULL MOTION VIDEOS AND SOUND REINFORCING KEY ACCOUNTING CONCEPTS. After successful completion of the course, students will feel very confident about his or her accounting skills and may want to pursue it as a career. The course also allows anyone to analyze their skills and decide whether or not this is the right field for them. The class may also be used as a study guide for those already taking accounting. Students who are struggling with accounting now, will find this to be a strong reinforcement to their current study. They will find this material easier to understand and therefore increase their confidence level. http://www.universalclass.com/i/crn/3614.htm Tue, 16 Apr 2002 13:47:29 GMT D. Joseph Jr. Management Stress is one of the most common words used in society today and a phenomenon that each one of us will experience at some point in our life. Stress affects people of all ages, professions and life situations. While we have an innate understanding of stress and what it feels like to be stressed, defining stress can be tricky because we all react to it in different ways. However, stress can be defined as a physical, mental, or emotional strain or tension caused by our exposure to different incidence or occurrences in our lives. When we respond positively to these incidence or occurrences we do not feel stress. However, the minute we are faced with an incidence or occurrences that we feel we cannot handle, we may feel our stress mounting. Stress is subjective to each individual; what can be considered a stressful event by one person may be less stressful to another. Therefore, stress is not caused by the event itself, but how an individual interprets the situation and deals with it. When an individual cannot cope with the demands placed on them and begins to feel negatively, this is considered a stress response. Even though stress has become part of our everyday life; excessive stress can affect a person's health and emotional stability. It can also affect our overall quality of life by reducing productivity, creating, or exacerbat ing , existing health problems, and contributing to premature aging. So what do we do about stress in our lives? How do we deal with it? Prevent it? This course comes in. Working through the lessons in this course will help you understand the origins of your stress and provide you with a practical approach for reducing stress in your life and thus, improving your health and emotional well being. http://www.universalclass.com/i/crn/7550250.htm Sat, 4 Apr 2009 00:00:00 GMT M. Money Management The purpose of this course is to help you understand what Outlook 2007 can do for you, whether you are familiar with Outlook 2003 or new to the application altogether. This course has been developed to be of benefit to new users of Outlook, individuals migrating from previous versions of Outlook and individuals wanting to learn to use the advanced functionality of Outlook 2007. Course Goals After completing this course, learners will be able to: Demonstrate an understanding of the fundamental features of Outlook 2007 Set up new email accounts along with understanding how to convert their previous Outlook information to 2007 Utilize the toolbars and navigation panes in Outlook 2007 Understand how to operate the email tools in Outlook 2007 Demonstrate an understanding of how to customize email options and tools Perform personal information management tasks Manage and utilize Outlook 2007's contact management tools Understand and utilize Outlook 2007's calendar, tasks, notes and journal entry tools Demonstrate an understanding of the collaboration and remote access tools in Outlook 2007 Course Structure This course is broken down into eleven lessons to take you through each of the tools that Outlook 2007 offers the user. Each lesson will cover between five to six learning goals and each goal is associated with one aspect of Outlook 2007. Each lesson will also include hyperlinks for you to find further information online along with hot tips. As with all software not everything runs smoothly all the time in Outlook 2007 and in each lesson we will also alert you to common errors or 'pitfalls' to watch out for. Before you begin: We recommend you back up your current Outlook information including your inbox/folders/address book using the File menu/export/.pst files. If you are a current user of Microsoft Office Outlook 2003 or an earlier version, before you download 2007 we recommend you uninstall these programs. Outlook 2007 will not download if you are operating a previous version. While this course is aimed at both beginners and advanced users, we take for granted that you already know how to turn your computer on, use your mouse and can understand in basic terms how to operate your computer. http://www.universalclass.com/i/crn/7550113.htm Sun, 11 May 2008 00:00:00 GMT S. Mellencamp Management One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. Unfortunately, many job seekers get overwhelmed before they even get started. The result is poorly-written resumes that are built on top of templates that don't do the job seeker any good. Today, resumes must appeal to potential employers while also being optimized for the electronic age. Whether you are handing a resume over in person or are emailing an electronic copy to be added to an online database, the words you use and the formatting you choose will make a big difference in whether or not you get that interview. This course teaches you not just what a resume should look like, but what it should say. It walks you step-by-step through the creation of the most common sections found on resumes in today's job market. In addition to helping you determine what information should be included, it also goes a step further to help you realize what pitfalls to avoid when creating this powerful, job-searching tool. http://www.universalclass.com/i/crn/7550211.htm Tue, 3 Feb 2009 00:00:00 GMT S. Patel Small Business Management The spirit of a person is reflected in his/her true personality. Participants will learn to identify and analyze the features of the face and gestures that characterize personality traits. Excellent for Team Building, Sales,Jury Selection,Job Placement, Consulting/ Counseling,and just having fun. This class is self-paced and it is designed to provide you with observable information about yourself and others that reflect the human spirit. http://www.universalclass.com/i/crn/2200.htm Sat, 12 Jan 2002 18:31:18 GMT J. Lawson Marketing This course will demonstrate methods used to solve basic word problems. It is intended for students who need a basic understanding of how to set up and solve word problems that involve numbers, money, money terms, distances, percentages, mixtures and age. This self paced course provides step by step guides and links to practice exercises, web resources, and quizzes. This course is perfect for students struggling through word problems in a school environment, preparing for Math tests (such as GED or other college placement exams) or adults needing to improve business related skills. http://www.universalclass.com/i/crn/30329.htm Sun, 1 Jan 2006 00:00:00 GMT J. Tsung Organizational Finances This self-paced All-In-One Math Course reviews the basics of arithmetic, algebra and geometry. The condensed course covers the following material: -Arithmetic: ( reviewing the use of numbers, signs and symbols, how to perform various operations, how to solve problems with Fractions, Percents and Decimals, and much more). -Algebra: ( reviewing linear Equations and Inequalities, how to solve various word problems, how to simplify and factor numbers, and much more). - Geometry: ( reviewing Geometric Concepts and Relationships, understanding Measurements of Congruence and Similarity, the Pythagorean Theorem, and much more). This compact course is an ideal 'crash course' for anyone needing review or instruction in these math areas or anyone who wants to improve results on high school or college exams. If you want a jump start before starting college or just interested in learning how to solve Math problems this is the course for you. http://www.universalclass.com/i/crn/30330.htm Sun, 1 Jan 2006 00:00:00 GMT J. Tsung Organizational Finances This is a very practical course on computerized accounting with QuickBooks PRO-2008 . The course is fully automated with motion videos and sound . What this means is that you will spend less time reading and more time learning QuickBooks through visual applications. QuickBooks is a great tool that facilitates transaction recording, posting to ledgers, writing checks, preparing invoices, performing reconciliation and most importantly, preparing the company financial statements with a few simple clicks. Students will learn how to set up a company from scratch, prepare invoices, purchase orders, reconcile bank and credit card accounts quickly and easily, write checks, do online banking, memorize transactions, prepare budgets, process payroll, prepare quarterly payroll taxes and much more. The course is designed to give the student self-confidence, speed and accuracy in working with this software. Students who master the program will greatly enhance their accounting knowledge. They will feel capable of doing computerized accounting work, not only for other companies, but may also contemplate the idea of starting their own bookkeeping practice. http://www.universalclass.com/i/crn/4109.htm Tue, 4 Jun 2002 12:04:05 GMT D. Joseph Jr. Organizational Finances This course introduces a practical approach to auditing. It focuses on the systematic process to include the kind of teaching that students will face in the real world. The course discusses and explains Generally Accepted Auditing Standards (GAAS). Students will walk through the audit process and discover the important elements, such as documenting a clientand#8217;s system of internal control, performing tests of compliance, and applying substantive test procedures to account balances. Students will review and learn about the process of flowcharting a system of internal control, referencing, statistical sampling, using tick marks on audit workpapers and performing analytical review procedures. They will also get a good understanding of the various audit reports issued by the auditor. Different legal issues and professional ethics in the field of auditing are also discussed. The course is designed to give everyone a comprehensive look at the audit process. Students will not only look at the audit engagement, but will also learn of other services performed by CPA firms. After successfully completing this course, the student should feel comfortable with the audit process and maybe in a situation to help other auditors in a CPA firm. Moreover, understanding the audit process is a must for accounting students because they will broaden their overall view of accounting and develop a better appreciation for it. Those who are knowledgeable in auditing are more likely to obtain higher positions in a company because they will be able to communicate better with outside auditors. Either way students will be better prepared to pursue their studies in auditing and use the course as a step towards preparing for the uniform CPA examination, if they choose to be certified. http://www.universalclass.com/i/crn/5079.htm Fri, 6 Sep 2002 11:38:42 GMT D. Joseph Jr. Organizational Finances This course is a practical one that follows my QuickBooks Accounting class. It focuses primarily on those who have an interest in starting their own bookkeeping business, although anyone with some basic QuickBooks and accounting experience stands to benefit from it. The course expands and goes into an in-depth discussion of bank reconciliation, online banking, payroll taxes, federal tax preparation, the statement of cash flow, ratio analysis, depreciation and of course a whole lesson on starting a bookkeeping business. This lesson offers practical advice and discusses the basic tools you will need to start your own bookkeeping practice. Among other topics, this lesson looks into the forms to fill out to register your business, where to begin, how much to charge for your services, advertising, education, qualifications and more. Students will also see a sample Service Agreement, which they can customize to their own particular situation. This contract will be the basis for signing up new customers and getting your business off the ground. http://www.universalclass.com/i/crn/5550.htm Fri, 18 Oct 2002 20:10:29 GMT D. Joseph Jr. Organizational Finances