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Online Class: Stepping up to Supervision

If you're a new supervisor, this course can be a tremendous help. Most supervisors are promoted from within. Often there is little preparation, training, guidance, or support. The reality of the situation becomes readily apparent, and the previously competent and confident employee may feel inadequate, confused, and overwhelmed.

This class is designed to provide information on the key skills needed by the new Supervisor. Participants will have the opportunity to discuss, practice and apply skills learned. Topics include: supervisor's role and responsibilities; fundamentals of human resource management and increasing productivity; handling day-to-day decision making and employee/labor relations.

Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

1.0 CEUs

Course Description

Most supervisors are promoted from within. Often, there is little preparation, training, guidance, or support provided to new supervisors. The reality of their situation becomes readily apparent, and the previously competent and confident employee may feel inadequate, confused, and overwhelmed. This course is designed to provide information on the key skills needed by the new Supervisor. Participants will have the opportunity to discuss, practice and apply skills learned. Topics include: supervisor's role and responsibilities; fundamentals of human resource management and increasing productivity; handling day-to-day decision making; employee/labor relations.

This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

View Course Syllabus

Course Lessons

Lesson 1: The Supervisor's Role - An introduction to how supervisors fit into an organization, and their role in meeting its objectives.
Lesson 2: Leadership - Effective supervisors are also good leaders. This lesson provides an overview of leadership characteristics and styles, and how to apply them.
Lesson 3: Motivation - A look at what motivates employees, and what that means for supervisors.
Lesson 4: Decision Making - An overview of the decision-making process, with tips and guidelines for making individual and group decisions.
Lesson 5: Communication - A review of key communication skills for supervisors, including listening, speaking and conducting meetings.
Lesson 6: Employee Relations - A supervisor's success is measured by employee performance. This lesson reviews common problems, and tips for managing them.

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Optional Certificates Awarded

Certificate of Outstanding Achievement
Certificate of Academic Excellence

Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

Additional Information

Choose from 5 Payment Methods

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(through our Verisign approved, secured servers)
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Check/Money Order through Mail
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To use any of these methods you must press the "Join Class" button on this screen and go through the online registration process in order to generate the correct order form and correctly process your enrollment.

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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.

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