| Online Class: Hotel Management 101 Hotel managers are problem solvers who juggle a host of responsibilities. Although they have staffs that work for them, ultimately, it is the manager who takes the praise or blame for the way the establishment is run. Hotel managers are executives who work at various types of lodging establishments such as large chain hotels, smaller independent hotels, inns, resorts, spas and cruise ships. Hotel Management 101 will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. Lessons include:
1. Lesson 1: History and Profile of the Hospitality Industry 2. Lesson 2: Setting Goals and Objectives 3. Lesson 3: Managing People 4. Lesson 4: Invest Time In Your Personnel 5. Lesson 5: The Reservation Experience 6. Lesson 6: Guest Accounting Practices 7. Lesson 7: Managing Guest Services 8. Lesson 8: Food and Beverage Management 9. Lesson 9: Hotel Environment 10. Lesson 10: How Outstanding Managers Beat Work Overload If you would like to receive more information
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1.0 CEUs |
Course Description Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry. A great hotel manager leads by example. Like any business intent on survival and success, the hospitality industry requires insight into the financial aspect of every facet and every detail. Hotel Management is a course for those who wish to enjoy both personal and professional success in the hospitality industry; and need to have a more than casual understanding of the business and financial operations of the industry. Hotels and motels are not only places where a guest can obtain tasty food and comfortable lodging, they are an integral part of community life, with facilities for meetings, entertainment, and personal services. The career choices for a person seeking a job in the hospitality industry are vast: guest service manager, head chef, front office clerk, security officer, banquet manager, bookkeeper, concierge and many more opportunities that can be personally satisfying and financially rewarding. Renewed business travel, and domestic and foreign tourism will boost employment growth of lodging managers in full-service hotels. Additional demands for managers are expected in suite hotels. Business customers are willing to pay more for rooms with kitchens and suites that are spacious enough to conduct small meetings in. Other trainee and managerial opportunities will be available in large full-service hotels offering restaurants, fitness centers, ample meeting rooms and play areas for children, among other amenities. The hospitality industry offers today's young men and women an interesting and exciting career. Management of a hotel or restaurant calls for a wide range of capabilities. For those wishing a rewarding and challenging life of service to others, a future in the hospitality field should be seriously considered.
This course offers 1.0 CEUs upon successful completion. You may take this
online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and
CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.
Course Lessons Optional Certificates Awarded - Certificate of Class Participation
- Certificate of Academic Excellence
Certificates awarded by the instructor will vary and are based upon student merit.
Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official.
To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service.
Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers
to verify your achievement).
Additional Information |
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