Online Course: Hotel Management 101 - Certificate and CEUs
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Friday, May 16, 2008
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Online Class: Hotel Management 101

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Course Cost
Basic Course: $35.00
with Certificate & CEUs: $60.00
Hotel managers are problem solvers who juggle a host of responsibilities.  Although they have staffs that work for them, ultimately, it is the manager who takes the praise or blame for the way the establishment is run.  Hotel managers are executives who work at various types of lodging establishments such as large chain hotels, smaller independent hotels, inns, resorts, spas and cruise ships.
 
Hotel Management 101 will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry.
 
Lessons include: 

1.    Lesson 1: History and Profile of the Hospitality Industry

2.    Lesson 2: Setting Goals and Objectives

3.    Lesson 3: Managing People

4.    Lesson 4: Invest Time In Your Personnel

5.    Lesson 5: The Reservation Experience

6.    Lesson 6: Guest Accounting Practices

7.    Lesson 7: Managing Guest Services

8.    Lesson 8: Food and Beverage Management

9.    Lesson 9: Hotel Environment
10. Lesson 10: How Outstanding Managers Beat Work Overload
Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions. This class has been officially reviewed by our Course Review Committee that scrutinizes course content and instructor participation. This course has received our Committee's highest rating: 4 stars.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

Continuing Education Units (CEU)
1.0 CEUs

Course Description

Hotel lobby
Hotel Management will provide a realistic look at every major portion of the hotel business which will help anyone planning or currently pursuing one of the many different career opportunities available in this burgeoning and dynamic industry.

A great hotel manager leads by example.  Like any business intent on survival and success, the hospitality industry requires insight into the financial aspect of every facet and every detail.  Hotel Management is a course for those who wish to enjoy both personal and professional success in the hospitality industry; and need to have a more than casual understanding of the business and financial operations of the industry.

 

Hotels and motels are not only places where a guest can obtain tasty food and comfortable lodging, they are an integral part of community life, with facilities for meetings, entertainment, and personal services.  The career choices for a person seeking a job in the hospitality industry are vast:  guest service manager, head chef, front office clerk, security officer, banquet manager, bookkeeper, concierge and many more opportunities that can be personally satisfying and financially rewarding.  Renewed business travel, and domestic and foreign tourism will boost employment growth of lodging managers in full-service hotels.

 

Additional demands for managers are expected in suite hotels.  Business customers are willing to pay more for rooms with kitchens and suites that are spacious enough to conduct small meetings in.  Other trainee and managerial opportunities will be available in large full-service hotels offering restaurants, fitness centers, ample meeting rooms and play areas for children, among other amenities.

 

The hospitality industry offers today's young men and women an interesting and exciting career.  Management of a hotel or restaurant calls for a wide range of capabilities.  For those wishing a rewarding and challenging life of service to others, a future in the hospitality field should be seriously considered.

This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

Course Lessons

  1. Lesson 1: History and Profile of the Hospitality Industry - This lesson describes the evolution of the hotel, the different types, and the managerial aspects.
  2. Lesson 2: Setting Goals and Objectives - This lesson describes a manager's duties, job opportunities, and educational programs and financial aid available.
  3. Lesson 3: Managing People - This lesson describes the different job positions in the hotel, managerial duties, and sales and marketing techniques.
  4. Lesson 4: Invest Time In Your Personnel - This lesson discusses interviewing, training, and motivational aspects when hiring employees.
  5. Lesson 5: The Reservation Experience - This lesson covers reservations, customer special requests, travel agencies, and cancellations.
  6. Lesson 6: Guest Accounting Practices - This lesson describes the different methods of payment, credit limits, and the special needs of a casino hotel.
  7. Lesson 7: Managing Guest Services - This lesson addresses guest amenities, room rates, and preventing problems.
  8. Lesson 8: Food and Beverage Management - This lesson covers everything from planning menus and cooks to meeting and convention planning.
  9. Lesson 9: Hotel Environment - This lesson deals with staff issues and hotel security.
  10. Lesson 10: How Outstanding Managers Beat Work Overload - This lesson explains how to separate work from home life, and which area you would be most comfortable in the hotel management.
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Optional Certificates Awarded

  1. Certificate of Class Participation
  2. Certificate of Academic Excellence

Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

Additional Information

Course Title : Hotel Management 101
CEU Value : (Continuing Education Units)
Course Number : 33024
Course Type : Professional Development
Course URL : http://hotelmanagement.onlineclasses.com
Course Review :
Instructor : Sean Mellencamp
Syllabus : View Syllabus
Duration : Continuous: Enroll anytime!
Course Fee :
Basic Course: $35.00
with CEUs & Certificate: $60.00
NOT FOR COLLEGE CREDIT
This is a non-credit course. This course may not fulfill any local, state, government, licensing, or educational requirements.
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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.


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