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Online Class: Six Sigma

Six Sigma is a methodology for minimizing mistakes and maximizing value. These mistakes can also be viewed as defects or undesirable outcomes. These mistakes have costs associated with them; defects, lost customers, wrong hiring decisions, wasted materials, productivity loss and time loss with repeated activities.

Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and money saver when implemented properly. This course is designed to provide students with an overview of Six Sigma and the DMAIC methodology.

The class will provide students with a basic understanding of the Six Sigma methodology and practices. It will also increase the student's ability to drive Six Sigma projects increase the student's ability to function effectively as a Six Sigma professional and apply the Six Sigma methodology to various case studies. You do not need any background in this method to take the course.

Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions. This class has been officially reviewed by our Course Review Committee that scrutinizes course content and instructor participation. This course has received our Committee's highest rating: 4 stars.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

1.0 CEUs

Course Description

Welcome to Six Sigma! Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and money saver when implemented properly. This course is designed to provide students with an overview of Six Sigma and the DMAIC methodology.

This course assumes students have no prior knowledge about Six Sigma, Quality, or Lean and delivers lessons and examples to build management skills. We examine Six Sigma case studies from various perspectives- Human Resources, Marketing, Sales, Operations, Construction, Government, Finance, and IT. Specific topics include: Maximizing Business Value, Critical to Quality, Voice of the Customer, Measurement Systems, Data Collection Plans, Design of Experiments, Analysis, Process Control, and Response Plans.

Students who are interested in mastering the Six Sigma methodology can also use this course for that purpose.

This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

View Course Syllabus

Course Lessons

Chapter 1: Introduction - Chapter 1- Introduction reviews the basics of the Six Sigma methodology, and why it is important to the business. The managerial and technical level are introduced, along with a review of Critical to Quality (CTQ), Voice of the Customer (VOC), and how to
Chapter 2- Define Stage - Chapter 2- Define Stage introduces the DMAIC process, and defines the Define Stage. We cover the various elements of this stage including project definition, process flow diagram, SIPOC, problem and objective statement, and the project charter.
Chapter 3- Measure Stage - Chapter 3- Measure Stage defines measurement, and how it fits into the Six Sigma methodology. We review CTQ, process inputs (X) and outputs (Y), how to measure these characteristics, our data collection plan, and measurement effectiveness.
Chapter 4- Analyze Stage - Chapter 4- Analyze Stage reviews the various graphical and statistical techniques for interpreting measurement data. We introduce statistics, control charts, scatter plots, how to develop trends and correlations, sample size needs, and defect definition.
Chapter 5- Improve Stage - Chapter 5- Improve Stage explains how to develop improvement plans. We explain the importance of experiments, the various types, and how to generate designs of experiments.
Chapter 6- Control Stage - Chapter 6- Control Stage ensures that we lock in the gains obtained from our improvement plan. We introduce the Process Management Summary, Process Control Plan, Statistical Process Control (SPC) basics, and the Response Plan.

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Optional Certificates Awarded

Certificate of Merit
Certificate of Academic Excellence

Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.

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