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Online Class: Accounts Receivable Management

Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions. This class has been officially reviewed by our Course Review Committee that scrutinizes course content and instructor participation. This course has received our Committee's highest rating: 4 stars.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

1.0 CEUs

Course Description

Accounts Receivable management is a demanding job. You'll be making decisions that can make or break a company. Your role is unique and complex--one that is closely integrated into the overall customer service of your company. In this course, we'll look at what exactly AR is, what it is you're going to be doing, what you'll need to know to get started, why your company needs an accounts receivable department to begin with, and what some of the keys are to a successful accounts receivable department.

In this course, we're going through all the basics. You don't need any prior accounts receivable experience or knowledge to successfully complete this course. Using a 'ground-up' approach, we'll be covering topics such as 1. approving credit, 2. the billing process, 3. collecting money, 4. customer service, 5. handling deductions, 6. legal considerations, 7. bankruptcy, as well as many other important topics.

So come join the fun...Let's get started now!

This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

View Course Syllabus

Course Lessons

Accounts Receivable Manager - This lesson is designed for the new manager, so the assumption is made that -- although you may be "management material" you may have not worked as a manager before.
Approving the Credit - In this lesson we're going to look at the very beginning of the credit and receivables process: the process of approving credit.
The Process of Billing - Billing your customer is a way to keep in contact with them to remind them to pay. In this lesson we'll look at an idea billing procedure and we'll prepare you with some challenges you might face.
The Process of Collecting the Money - In this lesson we'll look at the process on a step by step basis, we'll look at how you can manage phone calls, we'll show you how to overcome each of the most common excuses a customer can give you, and we'll look at how you can motivate a customer to pa
Customer service, internal controls and the annual audit - In this lesson we're going to look at three areas where you will need to have your finger on the pulse of your company: in the area of customer service, in the area of internal controls (to fight against error and theft) and in the area of a company audit
Handling Deduction Issues, Letters of Credit and other Security Interests - During your tenure as an accounts receivable manager, you'll find that there were higher level issues for you to deal with than when you were a clerk in the same department. Three of these issues are discussed here and how you can manage them.
Legal Considerations Surrounding Credit - There are some legal considerations surrounding the credit and collection industry. One obvious one that we won't even go into here is that violence is not an alternative to legal collections methods. There are, however, several other areas where it could
Bankruptcy - Our economic system gives us an opportunity to "reset" our financial situation if it ever gets out of hand. As consumers, it's nice to have that safety valve, especially to deal with circumstances beyond our control.
The Use of Technology in the Credit and Collections agency - Technology can be a good thing in some businesses and a band thing in other businesses. In the credit and collections world, technology is very useful.

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Optional Certificates Awarded

Certificate of Merit
Certificate of Outstanding Achievement
Certificate of Academic Excellence

Score 80% or higher in this course and you are eligible for a Certificate of Course Completion.

Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.

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