Online Class: How To Become A Mediator: Basic Mediation Training
Mediation is a process in which a neutral mediator helps two parties resolve their dispute with a mutually acceptable agreement. In this course, you will learn:
1. The three unique benefits of mediation and what it takes to become an effective mediator, 2.
How parties behave in mediation, 3.
How to deal with power and power games play by the parties, 4.
How to create rapport with the parties, 5.
How to redefine the parties' dispute in a way that can be resolved, 6.
How to get parties ready to negotiate an agreement, 7.
What to do when parties are locked in stalemate, 8.
How to write a clear and comprehensive agreement and 9.
The 5 stages of the mediation process.
To enroll in this class, you don't need any specific experience or education. The only requirement is your motivation to acquire practical mediation and dispute resolution skills that you can apply immediately to your professional life.
Enroll today! This is a self-paced, online course. You have 6 months to finish.
An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools
to help you get the most out of your online course, including an online portfolio service
that manages all your course completions.
If you would like to receive more information
regarding this course, scroll down and fill out the "Request More Information"
form and we'll try to answer any of your questions within the day.
1.0 CEUs
Course Description
Receive Mediation training and learn how to help disputing parties preserve relationships, better control outcomes, and save time and money. Mediation is a simple concept used with tremendous success by many supervisors, human resources managers, attorneys, family counselors, teachers, professionals, business and community leaders. As a professional mediator you will attain proven skills and techniques for helping people resolve their workplace, family, or business dispute with a mutually acceptable agreement. In this course you will learn how people behave when they have a conflict, and the 5-stage mediation process in which you will know what you have to do, why, when, and how throughout opening statement to the draft of a final agreement. To enroll in this class, you don't need any specific experience or education. The only requirement is your motivation to acquire practical mediation and dispute resolution skills that you can apply immediately in your professional life.By the end of this class, How To Become A Mediator: Basic Mediation Training, students will know:
1. The strategies and techniques used in mediation, 2.
How the 5-stage mediation process works and 3.
How to mediate simple disputes. To enroll in this class, you don't need any specific experience or education. The only requirement is your motivation to acquire practical mediation and dispute resolution skills that you can apply immediately to your professional life.
The course instructor, Giuseppe Leone, has been a Mediator since 1997.
He specializes in business and workplace disputes and is a
mediator for United States Postal Service for resolving workplace disputes and
for the Hawaii District Courts (Small and regular claims, and Landlord/Tenant cases). Mr. Leone has also been an
online Mediator for Square Trade since 1999 for resolving Ebay related disputes.
This course offers 1.0 CEUs upon successful completion. You may take this
online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and
CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.
Certificates awarded by the instructor will vary and are based upon student merit.
Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official.
To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service.
Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers
to verify your achievement).