| # | Title | Department | Fee | Review |
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| 131. | Customer Relationship Management 101 | Business Communications
| $60.00
|  |
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| Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two wee...
(6-month subscription. Enroll Anytime!)
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| 132. | Customer Service 101 | Customer Service
| $55.00
| |
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| Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is ...
(6-month subscription. Enroll Anytime!)
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| 133. | Dealing With Difficult People | Business Communications
| $60.00
| |
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| Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be very...
(6-month subscription. Enroll Anytime!)
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| 134. | Death Investigations 101 | Criminal Justice and Corrections
| $70.00
| |
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| Most of the time when the word Death Investigation comes up in conversation, talk immediately turns to CSI, Law and Order - Special Unit, Quincy M.E., Patricia Cornwell books, etc. All those examples deal with death investigation almost exclusively in te...
(6-month subscription. Enroll Anytime!)
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| 135. | Defensive Tactics | Women Studies
| $45.00
|  |
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| This class is for those who are interested in learning ways to reduce their risks of being targeted for crime, and ways to help survive a crime if you are targeted. With crime on the rise throughout most areas of the world, we must ask ourselves wha...
(6-month subscription. Enroll Anytime!)
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| 136. | Defensive Teaching - They Don't Teach This Course in College! | Education
| $64.00
| |
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| Defensive Teaching THEY DON'T TEACH THIS COURSE IN COLLEGE You've heard of defensive driving? Well this course is called Defensive Teaching. College courses, supervisors, administrators, and books all tell us what to do in the 'ideal' class situation. ...
(6-month subscription. Enroll Anytime!)
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| 137. | Depression Management | Advice
| $60.00
| |
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| Managing Depression is an engaging course that offers an abundance of ideas for taking personal control over the nasty symptoms of depression. Focusing on self-help for mild to moderate depression, this online class identifies the various symptoms of d...
(6-month subscription. Enroll Anytime!)
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| 138. | Desserts Delicious Desserts | Culinary Arts
| $125.00
| |
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| Have you ever wanted to be able to make those delicious desserts you have eaten at a restaurant, but do not know where to begin to even create the dessert? You will! This course is designed for people that love eating desserts and want to learn how...
(6-month subscription. Enroll Anytime!)
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| 139. | Dictionary/Thesaurus Skills | Home Schooling
| $55.00
| Approved
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| Every person, no matter what the curriculum, needs to know their Dictionary and Thesaurus Skills. These must be learned in order to achieve the basics of reading and writing . The skills taught in this course include, Synonyms, Homonyms, Compound Words,...
(6-month subscription. Enroll Anytime!)
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| 140. | Digital Photography 101 | Leisure Studies
| $55.00
| |
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| You just bought your first digital camera and don't know the ins and outs of all those buttons. If that isn't daunting enough, the user's manual is pages thick and intimidating. Well, you've come to the right place. Owning a great digital camera is no g...
(6-month subscription. Enroll Anytime!)
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