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Leadership, Management and Supervision
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Course Description:
1.0 Continuing Education Units are available at course completion.
Leadership, delegation, motivation and coaching--all necessary skills to become an effective supervisor. Learn all these skills in one easy course. Gain supervisory skills and tools to become a great leader (and understand your leadership qualities), correct poor performance, motivate employees, work with difficult employees and learn to coach your work team. This course is great for first-time supervisors, supervisors of challenging employees or managers that want to polish their leadership skills. We will evaluate leadership skills, identify leadership traits, learn goal setting techniques and build coaching skills. Learn how to conduct performance feedback sessions, win over difficult employees and complete team building exercises. We also cover the legal issues faced by a supervisor. Managing within the law is crucial in today's litigious society. We cover sexual harassment, discrimination, unfair employment practices, legal interviewing techniques, labor laws and avoiding EEO issues. You will walk away from this training with the proper tools and techniques to become an excellent supervisor, within a short period of time. Most importantly, we will have some fun while learning!
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Managing People 1: Organizational Behavior
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Course Description:
1.0 Continuing Education Units are available at course completion.
This course is the first in a series of courses that will introduce students to the principles of managing people. In this course, students will learn basic organizational theory, group dynamics, motivation and leadership. All managers need to be aware of how people behave, in order to be able to provide the best working environment. This course will teach you the basics of human organizational behavior, as well as establish a framework for further managerial studies.
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