Online Course: Leadership, Management and Supervision - Certificate and CEUs
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Online Class: Leadership, Management and Supervision

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Course Cost
Basic Course: $29.00
with Certificate & CEUs: $54.00
Leadership, delegation, motivation and coaching--all necessary skills to become an effective supervisor. Learn all these skills in one easy course. Gain supervisory skills and tools to become a great leader (and understand your leadership qualities), correct poor performance, motivate employees, work with difficult employees and learn to coach your work team. This course is great for first-time supervisors, supervisors of challenging employees or managers that want to polish their leadership skills. We will evaluate leadership skills, identify leadership traits, learn goal setting techniques and build coaching skills. Learn how to conduct performance feedback sessions, win over difficult employees and complete team building exercises. We also cover the legal issues faced by a supervisor. Managing within the law is crucial in today's litigious society. We cover sexual harassment, discrimination, unfair employment practices, legal interviewing techniques, labor laws and avoiding EEO issues. Students will walk away from this training with the proper tools and techniques to become an excellent supervisor, within a short period of time. Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

Continuing Education Units (CEU)
1.0 CEUs

Course Description

Special Offer!

$49.00 - $29.00
(only for a limited time)

Attention Students: Special Discount!

Save $20.00 on this class by enrolling right now!

Enter this Promotional Code -- Spring -- when you enroll and you will only have to pay $29.00 for the course fee! That's a $20.00 savings. This is a limited time offer only, and will not be available after today, or after the enrollment quota is reached.


Leadership, delegation, motivation and coaching--all necessary skills to become an effective supervisor. Learn all these skills in one easy course. Gain supervisory skills and tools to become a great leader (and understand your leadership qualities), correct poor performance, motivate employees, work with difficult employees and learn to coach your work team. This course is great for first-time supervisors, supervisors of challenging employees or managers that want to polish their leadership skills. We will evaluate leadership skills, identify leadership traits, learn goal setting techniques and build coaching skills. Learn how to conduct performance feedback sessions, win over difficult employees and complete team building exercises. We also cover the legal issues faced by a supervisor. Managing within the law is crucial in today's litigious society. We cover sexual harassment, discrimination, unfair employment practices, legal interviewing techniques, labor laws and avoiding EEO issues. You will walk away from this training with the proper tools and techniques to become an excellent supervisor, within a short period of time. Most importantly, we will have some fun while learning!
Leadership, Management and Supervision is a course that will improve leadership skills, identify leadership styles, develop and improve supervision skills, cover goal setting techniques and planning and the legal aspects of supervision, conduct performance feedback sessions with employees develop conflict management skills and provide teamwork building techniques and "coaching" skills.

The course requires that students complete all lessons and assignments and complete two multiple choice tests, open book/open notes. Pre-requisite: High school diploma. There is a required textbook.

Instructor Thomas Fisher has over 15 years experience in accounting, business and management. Industry experience includes government, automobile manufacturing and services.


This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

Course Lessons

  1. Lesson 1: Leadership - 1. What is Leadership? 2. Leadership Traits 3. Are Leaders Born or Made? 4. Leadership and Motivation
  2. Lesson 2: Communication, Ethics and Motivation - 1. Communication as Process 2. Listening Techniques 3. Improving Verbal Communication 4. Ethical Dilemmas 5. Ethical Behavior in Organizations 6. What Motivates People? 7. Developing Personal Motivation Plans
  3. Lesson 3: Decision Making, Problem Solving, Performance Appraisal and Dealing with Conflict - 1. Problems and Decision Making 2. The Decision Making Process 3. Effective Performance Appraisals 4. Conducting a Performance Appraisal Interview 5. Conflict Management and Workplace Violence 6. Dealing with Angry Employees
  4. Lesson 4: Legal Issues, Training, Health and Safety - 1. Discipline within the Law. 2. Understand Sexual Harassment. 3. Define the Need for Training 4. Evaluation of Training. 5. Understand the Legal foundation of Health and Safety programs. 6. Accident Investigation and Reporting.
  5. Lesson 5: Staffing, Total Quality and Team Building - 1. Staffing and legal issues in interviewing, hiring and firing. 2. What is quality? 3. Team building, coaching work teams and handling team conflict.
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Optional Certificates Awarded

  1. Certificate of Attendance
  2. Certificate of Class Participation
  3. Certificate of Outstanding Achievement
  4. Certificate of Academic Excellence

Certificate of participation available to students who successfully complete the course.


Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass™ Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

Additional Information

Course Title : Leadership, Management and Supervision
CEU Value : (Continuing Education Units)
Course Number : 5078
Course Type : Professional Development
Course URL : http://supervisor101.onlineclasses.com
Course Review :
Instructor : Thomas Fisher, MBA
Syllabus : View Syllabus
Duration : Continuous: Enroll anytime!
Course Fee :
Basic Course: $49.00 - Limited Time Offer: $29.00
with CEUs & Certificate: $54.00
NOT FOR COLLEGE CREDIT
This is a non-credit course. This course may not fulfill any local, state, government, licensing, or educational requirements.
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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.


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