- Areas of Study -

Online Class: Negotiating Skills

Enroll today! This is a self-paced, online course. You have 6 months to finish. An instructor will monitor your progress and assess your body of work at course completion. UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course, including an online portfolio service that manages all your course completions. This class has been officially reviewed by our Course Review Committee that scrutinizes course content and instructor participation. This course has received our Committee's highest rating: 4 stars.

If you would like to receive more information regarding this course, scroll down and fill out the "Request More Information" form and we'll try to answer any of your questions within the day.

1.0 CEUs

Course Description

In order to be effective at any business endeavor learning how to negotiate properly is not simply a "nice skill to have," it has become an essential requirement in career advancement. This course will teach you what you need to know in order to become accomplished at finding that perfect "middle-ground" in any deal. For those who relish the idea of engaging in what some call the "dance" of compromise, you will also profit from the beneficial information contained within this course. Lastly, those who tend to overshoot their mark will learn how to be more restrained in their negotiations.

There are ten comprehensive lessons written in an easy to follow, informative manner. The end of each lesson will provide you with multiple summary review questions so that you may effectively test your new found knowledge. We encourage you to use these self-test questions to determine whether you are ready to move on to the next lesson or if you should review portions of the preceding lesson before taking the next step. Don't rush yourself. Take the time to read all portions of the lessons and complete the exercises and self-tests. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business.

This course offers 1.0 CEUs upon successful completion. You may take this online course with or without CEU documentation. An online and hard-copy Certificate of Course Completion displaying your coursework and CEUs earned is included with the CEU Option. We also offer an expedited Transcript Service for sending your accomplishments to a third party.

Course Lessons

Lesson 1: Negotiating Basics - Topics:
-Negotiation Defined
-Why listening is vital
-Recognizing a negotiable situation
-We all negotiate
Lesson 2: The Importance of Knowledge and Information for Negotiating Well - Topics:
- Preparation
- Research skills you need to know
- Gentle probing
Lesson 3: Common Negotiating Mistakes - Topics:
- The most common mistakes negotiators make
- For every mistake there is an answer
- Turning it around
- Learning from errors
Lesson 4: Using Trust, Human Behavior & Psychology for Better Negotiations - Topics:
-The human factor
-Building relationships and bonds
-Trustworthiness
-Understanding the nuances of body language
Lesson 5: Win/Win Negotiation - Topics:
- How to neutralize manipulative tactics
- Minimizing conflicts and deadlocks
- Planning not tactics
Lesson 6: The Ethics of Negotiation - Topics:
- It may be legal, but is it ethical?
- How to handle unethical behavior
- Why ethics are extremely important
- What to do if you have been accused of being unethical
Lesson 7: International Negotiating - Topics:
- Meeting in the middle
- Following customs and protocol
- Using a translator
Lesson 8: Making the Most of a Distant Situation - Topics:
- Telephone negotiating
- Conference calls
- emails
Lesson 9: Problematic Situations - Topics:
- Handling difficult people
- Re-grouping after arguments
- Walk-outs
- Hostility
- When to call it quits
Lesson 10: The Secrets to Powerful Negotiation - Topics:
- The importance of patience
- Go right to the top
- The first offer
- Closing the deal

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Optional Certificates Awarded

Certificate of Class Participation
Certificate of Merit
Certificate of Academic Excellence

Certificates awarded by the instructor will vary and are based upon student merit. Any awards you earn are considered unofficial (or temporary) unless you decide to make the award official. To make an award official, there is a $30.00 processing fee that covers the customization, printing, and shipping of a hard copy of the certificate as well as access to the UniversalClass Transcript Service. Official awards include a serial number that verifies the authenticity of the award you earned for a lifetime (great for employers to verify your achievement).

Additional Information

Choose from 5 Payment Methods

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Document your coursework with a Certificate of Course Completion. Pre-pay now for the Certificate Option and receive a $5.00 discount off the regular certificate price (normally $30.00). Includes both an online version and a hard-copy of your certificate, verified and tracked by a unique serial number.

Negotiation is a process in which two or more individuals agree upon a direction to take, resolve a dispute and/or bargain for some type of advantage whether mutual or individual. In today's world, learning how to negotiate successfully is a major requirement for career advancement. This course will teach you what you need to know in order to become accomplished at finding that perfect "middle-ground" in any deal.

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