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Course Description
In order to be effective at any business endeavor learning how to negotiate properly is not simply a "nice skill to have," it has become an essential requirement in career advancement. This course will teach you what you need to know in order to become accomplished at finding that perfect "middle-ground" in any deal. For those who relish the idea of engaging in what some call the "dance" of compromise, you will also profit from the beneficial information contained within this course. Lastly, those who tend to overshoot their mark will learn how to be more restrained in their negotiations.
There are ten comprehensive lessons written in an easy to follow, informative manner. The end of each lesson will provide you with multiple summary review questions so that you may effectively test your new found knowledge. We encourage you to use these self-test questions to determine whether you are ready to move on to the next lesson or if you should review portions of the preceding lesson before taking the next step. Don't rush yourself. Take the time to read all portions of the lessons and complete the exercises and self-tests. Making full use of this course, in its entirety, is the first step in getting more of what you want in life and business.
Course Lessons
Lesson 1: Negotiating Basics
To develop your skills at negotiating, it is important to first understand some basic principles about what negotiating is and what it is not.
Lesson 2: The Importance of Knowledge and Information for Negotiating Well
Research is key in helping you gain information about the situation you will be negotiating.
Lesson 3: Common Negotiating Mistakes
In this lesson we will discuss the most common mistakes made in negotiating and how to buffer the impact of those mistakes if you make one anyway. We will also discuss some possible ways of turning around a deal gone bad due to a mistake that you, or some
Lesson 4: Using Trust, Human Behavior & Psychology for Better Negotiations
Having a clear understanding of human nature, behavior and psychology will prove to be a valuable asset in bringing about positive results in the bargaining process.
Lesson 5: Win/Win Negotiation
In this lesson we will discuss how to achieve a win win situation in nearly every instance. With a little extra effort on the part of both parties, it is entirely possible to reach a mutually beneficial outcome most of the time.
Lesson 6: The Ethics of Negotiation
This lesson will cover the nuances and differences between ethical and unethical behavior. Ultimately, it will be up to you to decide how you will conduct yourself at the negotiating table.
Lesson 7: International Negotiating
Dealing with another culture can be tricky and difficult if you do not take the time to learn some basic social customs. Don't make the mistake of thinking that because those you deal with speak English that they will understand what you are trying to com
Lesson 8: Making the Most of a Distant Situation
There are times when you will have no choice but to deal over the phone, via email or with conference calls. There are methods for making this task easier and clearer and techniques for getting what you need and want when negotiating long distance.
Lesson 9: Problematic Situations
In this lesson we cover the most common volatile situations that occur at the negotiating table and discuss how best to handle them with a reasonable amount of poise and grace.
Lesson 10: The Secrets to Powerful Negotiation
Now that you have been introduced to the basics of this art we offer you some tired and true methods of gaining advantage and leverage at the negotiating table.
Optional Certificates Awarded
Certificate of Class Participation
Certificate of Merit
Certificate of Academic Excellence
In addition to the standard Certificate of Course Completion, Merit Awards may be issued by the instructor at his/her own discretion and are based on student achievement. Merit awards also incur an additional $30.00 processing fee that covers the customization, printing, and delivery of the award, as well as access to the UniversalClass™ Portfolio Service that documents your achievements online. Official Merit Awards have a serial number that verifies the authenticity of the award (great for employers to verify your achievement).
This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
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Negotiation is a process in which two or more individuals agree upon a direction to take, resolve a dispute and/or bargain for some type of advantage whether mutual or individual. In today's world, learning how to negotiate successfully is a major requirement for career advancement. This course will teach you what you need to know in order to become accomplished at finding that perfect "middle-ground" in any deal.
($55.00) Conflict Resolution: In the Workplace and Beyond Did you know that a little conflict in your office today can shut down your entire operation tomorrow?. more
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