Our course, class is ideal with both individuals and companys' Timeshare Sales Centers that know their sales are not closing as fast as they would like. Timeshare training
Course Cost: 6 Month Subscription
Basic Course (no certificate) = $200.00 Course with Certificate & CEUs = $225.00
After taking Timeshare Sales Professional [CTSP]- I. S.O.L.D. the Student will able to: -1. Discover Best practices in Personal Timeshare Selling. -2. Basic effective steps in the Selling Process. -3. Why product and service are vital. - 4. Establish trust and confidence between the Sales Consultant and the touring Guests that will eventually become clients. - 5. Identify techniques to effectively gather information from the guest. -6. Making optimum use of your time. - 7. Identifying and creating customer needs. - 8. Making the presentation. -9. Closing sales skills. -10. Increase sales revenue. - 11. Comply with ATSPI Code of Ethics.
Earn a certificate and CEUs upon successful completion (additional shipping/handling charges apply for hard copy delivery). UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course,
including an online portfolio service that manages all your course completions, and a Certificate Verification Service you can use so others may view and verify the authenticity of your awards.
Course Description
The Association of Timeshare Sales Professionals-International [ATSPI] Certified Timeshare Sales Professionals [CTSP]
A successful completion of ATSPI online course will make you a Certified Timeshare Sales Professional - CTSP
The main objective of our Certification is that today companies are not looking for just "salespeople" but rather partners. We know selling timeshare is one of the highest paying sales jobs anywhere, but Timeshare Human Resources want to hire sales individuals who can assist them in saving money, make money or in some way add value to their business offering.
Sales are about building relationships and focusing on your customers' needs, meeting your company's expectations. The CTSP will provide you with both hands-on practical skills and a strategic understanding of pure key timeshare sales issues.
To succeed in today's highly competitive marketplace, salespeople need to not only have knowledge of their own products and services, but also require an understanding on how to become a successful sales person. Salespeople have to act as advisers, problem solvers, guides and consultants; and be able to demonstrate how they can promote progress, profit and enhanced customer satisfaction for their clients.
This course explains the various roles and responsibilities of the professional timeshare salesperson. It demonstrates how, through skill, self organization, knowledge and strategy, he can effectively make make sales and increase efficiency.
After the completion of the CTSP course, the Timeshare Sales Professional will be able to
Discover best practices in Personal Timeshare Selling.
Identify basic effective steps in the Selling Process.
Explain why product and service are vital.
Establish trust and confidence between the Sales Consultant and the touring Guests that will eventually become clients.
Identify techniques to effectively gather information from the guest.
Make optimum use of your time.
Identify and creating customer needs.
Make the presentation.
Demonstrate closing sales skills.
Increase sales revenue.
Comply with ATSPI Code of Ethics and much more...
Who should attend? This course is especially valuable to:
Those who are new to sales or are contemplating a career in timeshare sales.
Those who already occupy or are involved in timeshare sales positions from Agents to Vice-Presidents, but lack formal training or need to be up-to-date.
Those in timeshare management who are dependent on or responsible for sales results, but do not themselves possess a sales background.
Those who need timeshare industry recognition.
Note: For convenience purposes (and not to make the text heavy for reading) the CTSP course will only use the male gender "he", but this course is equal certification to female and male genders.
"There are only two choices in Timeshare Sales; make progress or make excuses".
ATSPI Instructors Committee
___________________________________________________________________________________________ The Association of Timeshare Sales Professionals-International [ATSPI] Certified Timeshare Sales Professionals - CTSP
Course Lessons
Lesson 1: I. S.O.L.D
The meaning of I SOLD
Lesson 2: TS012 - The Preparation
Objective: This lesson is designed for persons who are already involved or starting a career in Timeshare, Fractional, Vacation Ownership or Membership Sales and wish to improve their sales closing techniques and efficiency.
Lesson 3: TS013 - Industry Knowledge
Objective: This lesson will provide you with comprehensive resources and information about the Timeshare Industry as a whole... from weeks, through points, to statistics.
Lesson 4: TS014 - Product Knowledge
Objective: In sales you must be fully knowledgeable about your product, but you do not need to tell all. In this lesson you will learn how effective product knowledge is.
Lesson 5: TS015: I: --as Introduce and Sell Yourself - Part I
Objective: This lesson will elaborate on the first contact with your prospect.
Lesson 6: TS015.01 Introduce & Sell Yourself - Part II
Objective - As a follow up to Part I, this lesson will provide additional scripts and content in order to stress the importance of that first impression.
Lesson 7: TS016 - S: --as Scan and Collect Information (The Survey)
Objective: The survey is the pillar of your sale, it is the discovery process, which means, it is the key element to improve your closing skills. In this lesson you will learn how to conduct a survey effectively.
Lesson 8: TS017 - Podium Speaker
Objective: Many Sales Consultants think that the podium speaker, or being present in the podium, is the least important task. That is not true. In this lesson, the sales consultant will learn how to increase efficiency, thanks to Podium Speakers.
Lesson 9: TS018 - The Tour
Objective: This lesson will illustrate how to properly conduct a tour on the resort property or at an offsite sales center.
Lesson 10: TS019 - O: as --Organize and show your product Part I
Objective: The sales presentation is what ties your Scan & Collect Information process to your Lead & Commitment results. This lesson will discuss the importance of this step.
Lesson 11: TS019.01 - Organize and Show Your Product - Part II
Objective: The Sales Professional must master the most important aspect of the sales presentation. Previously, with the main lesson we learned about the dish and recipes. The presentation is like your main dish and the spices could be endless.
Lesson 12: Course Progress
Your feedback is important to us.
Lesson 13: TS020 - L: --as Lead to Commitment
Objective: This lesson will demonstrate to Sales Professionals how to coach (not to force) prospects on committing to buy your vacation plan.
Lesson 14: TS021 - D: as --Dollars and Close
Objective: Asking for the money or for business requires confidence and tact. This lesson will cover proven methods to aquire these skills. "When it is a question of money, everybody is of the same religion".
Lesson 15: TS022 - Call for Assistance
Objective: In this section you will learn the proper way to ask for assistance. Asking for assistance is so important; it could lead to a guaranteed loss of sales if not done properly.
Lesson 16: TS023 - Words to Avoid
Objective: A very simple lesson, yet very important. These are the "words to avoid" during your Sales Presentation. Your sales will increase effectively.
Lesson 17: Annex 1. Common Sales Fantasies
We know it's important to sell, but not at any cost.
This long time wanted annex lesson is to deal with the false impressions --when a Sales Person performs the following points he is a great Sales Person
Lesson 18: Annex 2. Teamwork
This lesson is a very simple one, yet important. When you finish this lesson you will notice that teamwork is extremely important. What better area to learn about teamwork than from the kingdom of animals.
Lesson 19: Annex 3. Selling by Age, Ethnic groups & Professions
This annex is to help you understand the buyers differences socially & professionally. All buyers are equal no matter what their age, ethnic or profession background, but are different. --It is plus to learn some these differences.
Lesson 20: Annex 4. Code of Ethics - ATSPI
Code of Ethics --The Association of Timeshare Sales Professionals-International (ATSPI).
Lesson 21: Annex 5. The Sales Professional Checklist
A must for Success
Lesson 22: Annex 6. Lexicon of the Timeshare Sales
The 83 most up-to-date and common words in Timeshare Sales Lexicon
Lesson 23: Quotes --to boost Sales
72 Inspirational Quotes --for the benefit of Consumers and Sales Professionals as a whole.
This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
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($75.00) The purpose of this course is to equip you with a working understanding of economics and its myriad of business and personal applications. more
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