Online Class: Etiquette 101
|  | | | | | Course Cost: 6 Month Subscription Basic Course (no certificate) = $35.00 Course with Certificate & CEUs = $60.00 |
Earn a certificate (both hard copy and electronic) upon successful completion (additional charges apply). UniversalClass™ offers many wonderful learning tools to help you get the most out of your online course,
including an online portfolio service that manages all your course completions.
 Course Description Etiquette 101 is an overview of today's etiquette rules, updated for today's fast-paced lifestyles and ever-changing codes of conduct for work and leisure. The role of etiquette has changed over the years. At one time, it served as an indicator of each person's proper station in life. Today, etiquette helps smooth the path of our daily activities, whether it's meeting others in our daily interactions, talking to someone on the phone, offering condolences properly or understanding how to talk to colleagues at a business conference. In Etiquette 101, you'll learn the rules of good behavior for today's most common social and business situations, including the common courtesies of life that many of us have forgotten or may not have learned, from when to offer your seat on a bus to a stranger to how to share a cab. It will also go over telephone etiquette, with the updated rules for cell phone use and the new rules for office calls. Correspondence, including emails, entertaining and being a polite guest, giving and receiving gifts and life's big events are all covered, with examples – both good and bad! There is also a section on life situations that are never easy, such as death and divorce, with etiquette suggestions that will help you navigate the minefield of emotions surrounding these situations. Finally, a section on workplace etiquette covers the details of everything from how to relate to your boss and subordinates to keeping your social life and work separate. Etiquette 101 will teach you everything you need to know to move graciously through today's world.
Course Lessons |  | Lesson 1. Why Etiquette MattersEtiquette is merely a set of guidelines for politeness and good manners - the kindnesses with which we should always treat each other. | Lesson 2. The Common Courtesies of LifeThe common courtesies of life are the endless little gestures we make almost unconsciously as we move through out day. | Lesson 3. Polite ConversationThe art of small talk and polite conversation is quickly dying. Many people are uncomfortable in situations where they have to make small talk with others or chat with people they've just met. | Lesson 4. Telephone EtiquetteMore of our communication is done by telephone every day. Home phones, office phones and cell phones are our virtual ties to each other as we rush from place to place. | Lesson 5. CorrespondenceAlthough you probably keep in touch with most of your friends and family by phone or email, you should occasionally send a real letter, particularly to older relatives who don't have a computer. | Lesson 6. Basic Table MannersTable manners make eating with others a pleasant experience. There's nothing more disturbing than sharing a meal with someone who eats with his mouth open, drums his fingers on the table and has no idea how to act at properly while dining. | Lesson 7. Overnight GuestsFamilies and friends today often live on opposite sides of the country or at least several hours away from each other. With travel so easy by car, plane and bus, most of us have spent weekends more than once visiting with loved ones. | Lesson 8. Wedding EtiquetteA brief overview of how to act at some of the more common celebrations will enable you to handle yourself gracefully at all of life's happiest celebrations.
| Lesson 9. Moments of SorrowJust as we celebrate life with weddings and births, we mark the sorrows of life as well. | Lesson 10. The Rules of the WorkplaceNowhere are the rules of etiquette more important than in the workplace. In a social setting, breaking the rules may embarrass you momentarily but it's usually forgiven and forgotten fairly quickly. | Lesson 11. Appropriate Behavior for ChildrenAs parents, we need to teach our children manners at a young age,and understand that certain behaviors in our children don't need to be tolerated by other adults.
| Lesson 12. Gift Giving GuidelinesGiving and receiving gifts is one of the most pleasurable pursuits connected with any special occasion. |
Optional Certificates Awarded - Certificate of Merit
- Certificate of Academic Excellence
Certificates may be awarded by the instructor at his/her own discretion and are based on student merit.
To save your award and have a hard-copy delivered, there is a $30.00 processing fee that covers the customization, printing, and delivery of the award, as well as access to the UniversalClass™ Portfolio Service that documents your achievements online.
Official awards have a serial number that verifies the authenticity of the award (great for employers
to verify your achievement).
| | Additional Information | Course Title | : | Etiquette 101 | | CEU Value | : | | | Course Number | : | 7550110 | | Course Type | : | Support/Advice | | Course URL | : | | | Course Rating | : |  | | Instructor | : | | | Syllabus | : | | | Duration | : | Continuous: Enroll anytime! | | Course Fee | : | Basic Course: $35 | | | | |
NOT FOR COLLEGE CREDIT This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
Choose from 5 Payment Methods |  | Credit Card Online | | Credit Card through FAX | | Check/Money Order through Mail | | Credit Card over the Phone | | PayPal | | | | To use any of these methods you must press the "Join this Course" button on this screen and go through the online registration process in order to generate the correct order form and correctly process your enrollment. |
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