Related Online Courses

Other Related Classes in Customer Service

• Business Writing Basics We live in world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarra...
• Conflict Resolution 101  Conflict Resolution: In the Workplace and Beyond   Did you know that a little conflict in your office today can shut down your entire operation tomorrow? That is no exaggeration! Workplace conflict costs. It starts by reducing productivity a...
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• Fundraising 101 Whether you are seeking to raise funds for your non-profit group, a worthy charity, political or religious organization, your local school or to provide community specific aid, this detailed course will provide you with everything you need to know abou...
• Human Resource Management 101 Many professionals who enter into the world of human resources quickly believe that they will succeed in their new found field simply because they have a knack for relating with people from all walks of life. While having good people skills is certainly...
• Industrial and Organizational Psychology 101 Industrial and Organizational Psychology or I/O is a varied field of study filled with many career opportunities. The importance of this field has never been more prevalent than in the last decade. The use of I/O methods has been proven to increase pro...
• Professional Organizer Training If you have a talent for organizing and want to find out how to set up your own Professional Organizing business, then this course is where you need to begin. Not only will answers be provided on what a professional organizer is, potential earnings and...
• Project Management 101   Have you ever been involved in a complex project that just did not go the way you wanted?  Often failure is pre ordained due to the approach to the project.  The concept of project management exists because it helps assure completion o...
• Sexual Harassment Compliance Sexual harassment is a hot topic in today's world--both in the corporate arena and in the personal arena. In this online class we will explore the concept of sexual harassment and look at solutions. Most of the ideas here will be directed toward the corp...