Course Syllabus: Operations Management 101
no certificate
with CEU Certificate*
Course Requirements
This course will not require you to have previous experience in any particular area but you should have a high school reading level. No books will be required.
Course Topics
Lesson 1: Operations Management and the Organization
Lesson 2: Operations Strategy
Lesson 3: Decision Making in Operations Management
Lesson 4: Product and Service Management
Lesson 5: Operations and Supply Chain Management
Lesson 6: Inventory Management
Lesson 7: Forecasting
Lesson 8: Operations Scheduling
Lesson 9: Management of Quality
Lesson 10: Facilities Planning and Management
Course Materials
All course material will be provided in the lessons and netlinks. There are no required materials to purchase before taking the class.
Grading Policy
Each lesson will include a lesson review quiz along with one or two assignments. Students will successfully complete this course with 70% or higher overall grade.
Learning Outcomes
- Define operations management and the organization.
- Know operations strategy.
- Determine the decision making in operations management.
- Know operations and supply chain management.
- Know inventory management.
- Know forecasting in operations management
- Know operations scheduling, management of quality, and facilities planning in operations managemen, and
- Demonstrate mastery of lesson content at levels of 70% or higher.
Assessment Guide
| Assessment | Points |
|---|---|
| An Introduction | 1 |
| Lesson 1 Exam | 9 |
| Lesson 2 Exam | 10 |
| Lesson 3 Exam | 9 |
| Lesson 4 Exam | 10 |
| Lesson 5 Exam | 10 |
| Lesson 6 Exam | 10 |
| Lesson 7 Exam | 10 |
| Lesson 8 Exam | 11 |
| Lesson 9 Exam | 10 |
| Lesson 10 Exam | 10 |
| Final Exam | 70 |
| Total Points: | 170 |
Related Articles
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- Strategies in Operations Management
- Maximizing Success: Product and Service Management
- The Importance of Mastering the Management of Quality
- The Art and Science of Forecasting in Operations Management
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