Course Credits and References


Caitlyn Caldwell

Course Developer

Caitlyn Caldwell has been active in marketing and education for 10 years. She has taught writing, reading, research, and literature courses for undergraduate and graduate students in addition to working administratively in higher education as a writer, strategic marketer, and market analyst. She is a published writer and researcher. She holds a Master of Arts in English Literature from Case Western Reserve University, a creative writing teaching certificate, and a non-public teaching certificate as well as a number of specialty certifications in marketing and innovation. She has taught students young and old, with experience from preschool aged children to adult learners. She is a dedicated livelong learner and lover of books.


Linda Zavadil

Course Instructor

Linda Zavadil (BA, MA) is a business management professional who has directed and supervised both large and small organizations in finance, human resources, customer relations, and recruitment for over 20 years. After completing her MA in Organizational Psychology at Columbia University, Teachers College, she went on to manage mutli-million dollar budgets, mediate and train a variety of personnel issues, and developed and implemented policies, presentations and training for organizational managers and employees. She has a great understanding of how all parts of any business (accounting, finance, human resources, marketing, sales, customer service) must all work together in order to increase the company's bottom line.