Course Syllabus

 

Course Description

The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding.  With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and want to help others bring their conflicts to a positive resolution.  Mediation allows the parties involved to reach resolutions more quickly, inexpensively, and amicably than may be possible through the court system.

This Mediation 101 course is not only geared toward those who are interested in learning what it takes to become a professional mediator, but it also makes a great tool for those who will be involved in any aspect of mediation. By explaining the stages involved in the process, as well as clearly outlining the roles each party plays, this online class can help reduce anxiety and answer any questions that might have arisen over the issue of whether or not mediation is the right alternative for a particular case.

From the basics of defining just what mediation entails, to the more in-depth issues surrounding mediator liability, this course creates an excellent starting point for those who would like to have a solid understanding of the process. This class also covers the types of information necessary to determine whether or not a case is a good candidate for mediation, the confidentiality issues involved, and what follow-up activities can be expected. Additionally, each section concludes with a quiz that allows you to assess your comprehension of the information presented.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define mediation.
  • Describe the skills of a good mediator.
  • Describe the preparations needed to take before beginning the mediation process.
  • Demonstrate creating opening statements.
  • Define the open session.
  • Define brainstorming process.
  • Describe how to create a mediation agreement.
  • Summarize the closing statement and follow up.
  • Summarize mediation and confidentiality.
  • Summarize legal implications of mediation.
  • Summarize moral implications of mediation.
  • Describe mediator liabilities.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Lesson 1 Assignment 2 points
Lesson 1 : What is Mediation? 9 points
Lesson 2 Assignment 2 points
Lesson 2 : Why Use Mediation? 9 points
Lesson 3 Assignment 2 points
Lesson 3 : What Does it Take to Be a Good Mediator? 9 points
Lesson 4 Assignment 2 points
Lesson 4: Preparing for Mediation 9 points
Lesson 5 Assignment 2 points
Lesson 5: Opening Statements 10 points
Lesson 6 Assignment 2 points
Lesson 6: Open Session 10 points
Lesson 7 Assignment 2 points
Lesson 7: Brainstorming 9 points
Lesson 8 Assignment 2 points
Lesson 8: Creating a Mediation Agreement 10 points
Lesson 9: Closing Statement and Follow Up 10 points
Lesson 10 Assignment 2 points
Lesson 10: Mediation and Confidentiality 9 points
Lesson 11: Legal Implications of Mediation 9 points
Lesson 12: Moral Implications of Mediation 10 points
Lesson 13: Mediator Liability 10 points
The Final Exam 62 points
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