Recommended Books

• Mastering Computer Typing: A Painless Course for Beginners and Professionals

Featured Courses in Technical and Business Writing

Other Related Classes in Technical and Business Writing

• Proofreading and Copyediting 101 Become a Skilled Proofreader or Copyeditor If you're looking for a new career path or if you're a writer who wants to improve your writing skills, learning how to proofread and copyedit with our easy to follow, in-depth course, may be just what you nee...
• Writing Basics 101: Spelling, Grammar, Punctuation, Writing Structures Most of us learned spelling and grammar in elementary school and brushed up on the rules occasionally in junior high or middle school. Once we entered high school, it was assumed we knew and remembered all of the essentials -- and slowly we discovered t...
• Gregg Shorthand 101 Gregg Shorthand is the most widely used system of its kind in the world. It is used by millions of professionals from all walks of life in nearly every country worldwide. This system of shorthand is the most efficient of any other type created, it is con...
• Excel 2007 Microsoft Excel 2007 is a very popular business productivity application for the management and manipulation of data. Microsoft Excel is often packaged as part of Microsoft Office that includes other applications such as Microsoft Word, Microsoft PowerPo...
• ABC's of English Grammar This self-paced online course will provide you with a review of the grammar and writing skills necessary when taking any high school or college test, or with your everyday work-related writing and correspondence. Divided up into 15 easy-to-understand le...
• Computer Basics 101 Do you find yourself intimidated by computer jargon? Would you like to have a clearer understanding (in non-jargon language) of how your computer works? Computer Basics 101 will both demonstrate and explain how your computer works in an easy-to-follow, ...
• How to Create Web Pages These days, everyone can benefit from an online presence, and that means developing a website. This course covers a basic introduction of how to create your own website page-by-page using HTML, a common website coding process. From basic HTML defin...
• MS Office 2007: Word, Excel, PowerPoint and Outlook MS Office 2007 will provide a comprehensive tutorial of these programs- Word, Excel, PowerPoint, and Outlook. MS Word 2007 It doesn't matter if you're new to MS Word or an experienced user, this comprehensive course teaches the most basic features as w...
• Creative Writing 101 'Creative Writing 101' is an attempt to capture what cannot be held in hand or thought--the elusive riddle of human creativity as we find it in our writing. Here we look at various forms and genres (books, dramas and plays, poetry, essays, film-writing, ...
• Enhance Your Everyday Vocabulary Have you ever been reading a newspaper or listening to a commentary and been confronted with a word you didn't know -- like for instance, plethora ? Over the years, you've seen and heard this word 20 times but you don't quite manage to remember the defi...
• Punctuation and Grammar 101 Do you need a refresher course in basic punctuation and grammar? Is your business writing, school writing or personal writing a disaster and you're tired of stressing over mistakes? Improper grammar and punctuation is a sign for some people, right or w...
• Novel Writing 101 From character and plot-conflict development to infusing a unique style and specialized writing techniques, the steps to writing a novel--while not utterly impossible--do require a dedicated, disciplined approach. By committing to the steps outlined ...
• Writing Improvement 101 We know that effective writing will help students in their coursework but it's equally important to write well in the workplace. If a job interviewer is considering two qualified candidates, the candidate who can write well will have the edge. If you're ...
• Spelling 101 Do you use your Spell Check on your computer obsessively? Are you afraid to write anything without a dictionary or computer spelling program? Are you receiving low grades on schoolwork because of poor spelling? Are your business emails filled with emba...
• Adobe Photoshop 101 Adobe Photoshop is a complex graphics and image editing software and paint program. Chances are, you've heard of Photoshop frequently in the past even if this will be the very first time that you use the program. Adobe's Photoshop program has become a ...
• Quickbooks 101 QuickBooks 101 is a course geared for the small business and the small business owner. It contains the features that you loved in Quicken, then goes a step further to give small businesses the accounting software they need to take their numbers from an e...
• Customer Service 101 Good customer service is not about satisfying the cu stomer, it is about wowing the customer! It's about making the customer walk in, do business, and walk out again absolutely stunned that their transaction was so enjoyable. Customer service is ...
• MS Word 2007 This Microsoft Word 2007 course is not only designed to give the experienced MS Word user a tour of the new version of Word, but to also introduce new MS Word users to a comprehensive look at the features and utilities that this word processing software...
• Photoshop Elements Version 7.0 (or earlier) The Photoshop Elements software package is a condensed version of the popular Adobe Photoshop. Lesser priced, it contains all the features of Photoshop, but contains fewer options that are much easier to understand. Elements was designed with the consum...
• Vocabulary Building Are you interested in building your vocabulary? Do you feel that your writing or your speaking vocabulary is below average? The purpose of Vocabulary Building is to beef up your everyday vocabulary with words that you could use in everyday conversation. ...
• Speed Reading 101 Speed reading provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. Speed reading will also provide you with effective tools that you can use when you're in a p...
• Intro to PC Troubleshooting and Repair There is no question that computers offer many benefits to their users. Whether they are used for pleasure or business, computers enable us to connect to the world in ways never thought possible. And to get the most out of them, computers need to be set ...
• Poetry Writing 101 This poetry course is created for the lover of poetry who wants to learn how to appreciate the art even more. It is also for student poets who want to improve their craft. This course is thorough in teaching all students everything they need to know abo...
• PowerPoint 2007 The purpose of this course is to help you understand what PowerPoint 2007 can do for you, whether you are familiar with PowerPoint 2003 or new to the application altogether. One of the most noticeable changes is the new user interface called the Microsof...
• Creative Writing Workshop Do you dream of writing poetry, short stories, or novels? Have you ever watched a movie or a play and felt the desire to write a script of your own? Or have you already done some writing but want to find ways to bring more creativity, more originality, t...
• Windows 7 Welcome to Windows 7, the latest operating system introduced by Microsoft. Chances are, you were just getting used to Vista when this came out. And, most likely, some of you are still bound to the old and familiar (now) XP. We know that the though...
• Dreamweaver 101 Whether this is your first time using Dreamweaver or you've used it in the past, this course will walk you through the program step-by-step and teach you how to use its many features and options to create professional web pages with little more than ...
• Advertising, Marketing and Sales Writing There you are, cold-calling yet another sales prospect. Your verbal pitch is pure gold; your prospect is attentive--interested--and seems ready to buy. But just as you're about to close the deal, you hear that eternal refrain: Send me something ...
• Internet Marketing Basics Today's business marketing efforts require an internet presence, an active campaign and a steady attention to the details of your company's internet marketing efforts. Don't let your company get left behind in the marketplace of ideas and sales. Universa...
• Memory and Concentration Techniques Memory, concentration, focus, communication, problem solving and relationships all interconnect and interact to give us the information we need to function properly in the everyday world. T his course will focus on these topics and explore how memory wo...
• ABC's of Technical Writing Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. If you have ever read the user's manual for a piece of software or equipment you've purchased, you've seen technica...
• Electronics 101 Whether performing a minor repair, such as your phone or DVD player, or applying for a new and technology focused career, an understanding of the principles directing basic electronics will prove helpful throughout life. This course in basic electronics ...
• Freelance Writing 101 If you have ever dreamed of being a freelance writer this course is for you. Get started today learning about this exciting field and in no time you can be on your way to earning a living, extra income, and more, by doing something that you love – ...
• MS Office 2003: Word, Excel, PowerPoint This all in one training course will provide comprehensive instruction on three popular MS Office programs: MS Word 2003, MS Excel 2003, PowerPoint 2003. MS Word 2003 T his course teaches you all the basics of MS Word, from doing simply functions like ...
• Telephone Skills and Quality Customer Service Today's consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most custome...
• MS Office 2010: Word, Excel, PowerPoint and Outlook This all-in-one training course provides comprehensive instruction on four popular MS Office programs: MS Word 2010, MS Excel 2010, MS PowerPoint 2010 and MS Outlook 2010. MS Word 2010 Microsoft Word 2010 is the newest update to their popular word pro...
• Microsoft Publisher 2007 Microsoft Publisher can be an amazing tool. It can help us complete impressive tasks in a fraction of the time, and help to accomplish things that we could never have done on our own. But you have to know how to use this program. This course will sho...
• Mystery Writing 101 This course is perfect for those who have an interest in either Creative Writing or the Mystery Genre . If you love to write and want to move into this popular genre, or you love to read a great mystery and have often thought you could do it, this cours...
• Romance Writing 101 Writing a romance novel is the dream of many people all over the world. It's no wonder: as the most popular fiction genre in the United States for the past three decades, there are more opportunities in romantic fiction than ever before. What's uniq...
• Nonfiction Writing 101 The famous Ayn Rand once wrote, Like every human activity, [writing] requires practice and knowledge. But there is nothing mystical about it. Any person who can speak English grammatically can learn to write nonfiction. This is as true today as when Ms. ...
• Business Analysis 101 How can you make a significant difference in your organization? One way is to be part of a project that improves the company's performance or launches it in a new direction. The business analyst (BA) plays a key role in the development and execution of ...
• Quicken Deluxe 2010 Quicken Deluxe is a personal finance management tool that provides features that we all need to keep track of where our money is going. However, this software gives you more than just the power to log your finances and manage your bills. It can also ...
• Basic Research Skills Basic Research Skills teaches you how to determine what you need to know when you need to know it. With all of the information readily available today, it's difficult to deciper good information from bad information. Instead of turning to an Internet se...
• Writing Effective Persuasion 101 Do you hear stirring speeches that inspire to go out and take to heart what the speaker was talking about? Do you wonder how some people can sell nearly anything simply by how they talk? If you do, then chances are you are wondering about being persuasiv...
• Virus Removal and Protection 101 It's amazing how many of us own personal computers at home, belong to Internet networking systems in work environments, and yet don't understand the very basics regarding Internet Security. While we've all heard terms like worms, spyware and Trojan horse...
• How to Start and Run an Online Business How to Start and Run an Online Business is an online course that is organized into 16 different sections to help you understand how to create an online business, even if you don't have any online business experience. From the basics of learning how to ...
• How to Improve Your Concentration Concentration is a part of our daily lives. We concentrate on our work and our life situations, either consciously or subconsciously. Is focus the same as concentration, and if not why are the terms often used so interchangeably? Why can some of us re...
• Humor Writing 101 Humor Writing There's no trick to being a humorist when you have the whole government working for you. (Will Rogers) Laughing- the salve of the soul. When we feel at our lowest sometimes the only thing that can turn our mood around and lift ...
• Book Editing 101 Writers are a unique breed. They spend their lives creating things that were, or never have been, and they hope to make enough money so that they can live comfortably while others read their work. To be a successful writer, one needs to do many things. ...
• Internet Specialist 101 The role of an Internet Specialist in today's business marketplace is in exceptionally high demand. The Internet is a global web of interconnected networks that contains an immense amount of information. It has transformed how businesses conduct commer...
• Marketing Outreach Marketing a company's products and services to potential and existing customers is not only necessary, but a key ingredient to growing sales. Outreach marketing is the facet of marketing in which a company representative actively seeks out potential lead...
• Philosophy 101 Philosophy is a mystifying, confounding, and wondrous discipline that affects virtually every aspect of human existence. While it attempts to consider the big issues of our lives, including our very existence, the nature of the world, whether or not know...
• American Literature Review Reading and learning about American literature is synonymous with understanding the history and culture of a nation that has undergone dramatic social, economic, and cultural change in its relatively short history. This course is a reveiw of the literat...
• Proofreading and Copyediting 201: Tips, Techniques, and Exercises We're excited to now provide an intermediate to advanced proofreading and copyediting course for students who have requested more in-depth information about these fields. This self-paced class is geared for those people with little or no experience in t...
• Outlook 2007 The purpose of this course is to help you understand what Outlook 2007 can do for you, whether you are familiar with Outlook 2003 or new to the application altogether. This course has been developed to be of benefit to new users of Outlook, individuals ...
• Photoshop Elements 101 The Photoshop Elements software package is a condensed version of the popular Adobe Photoshop. As the lesser priced version of Adobe's Photoshop, Elements offers all the same features, but just with less options. However, don't let that scare you away fr...
• Customer Relationship Management 101 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. (Peter Drucker) We are exposed to customer service (of one kind or another) at least once a day, every day of the week, fifty-two wee...
• Internet Fundamentals 101 Are you in the dark about how the Internet works? Do you wonder how in the world it is possible to communicate with someone on another continent in the blink of an eye? This straightforward course clearly and plainly lays out the basics of the Internet i...
• Microsoft Project 2007 Microsoft Project 2007 is a project management software that helps project managers better structure, organize, and plan for all their projects. This includes budgets, tasks, resources, assignments, and everything in between. It can create critical pat...
• MS Outlook 2010 Outlook 2010 is a personal information software program that's available with the Microsoft Office Suite. Although it's mostly used as an email client, it can also be used for managing tasks, keeping your calendar, managing contacts, taking notes, journa...
• Travel Writing 101 Travel writing is a fun, interesting and fulfilling career. If your goal is to become a full-time travel writer who is able to live off your income from writing alone, it is important to understand that travel writing, like any other career, requires you...
• Marketing for Small Business 101 Marketing for the 21 st century small business is more dynamic and more challenging than ever before in the course of history. The world has simultaneously opened up and yet niched closed in many ways. Today's businesses are challenged by a couple of ...
• MS Publisher 2010 Microsoft Publisher 2010 is a desktop publishing software program that comes with the Microsoft Office suite. While Microsoft Word is a word processing program, Microsoft Publisher is used for page layout and design. You can use Publisher to create brochu...
• Adobe Flash 101 Adobe Flash CS4 can be a complex program to use and understand, even if you already have basic knowledge. It's very easy to get lost in the interface and confused by the many features it offers. This course was designed to solve the mysteries of Adob...
• Speed Writing 101 Speedwriting is for anyone out there who needs to write faster. You may be a student struggling frantically to make sense of the lectures that you attend, but your method of taking notes only seems to capture about one-third of the material that is prov...
• Creating an Effective Sales Team Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself in business since business...
• Historical Fiction Writing 101 Writing historical fiction is quite simply writing a story that is set in the past. You will do research to create a correct and realistic setting, based upon facts. Historical fiction can even include real people. You are writing fiction, but it is so ...
• Paranormal Romance Writing 101 Paranormal romance is all the rage lately. From books to movies, sexy vampires and gothic love stories are blazing up the bestseller lists and hitting the top of the box office. Paranormal romance falls under the umbrella term 'speculative fiction' whic...