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Course Description
Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent.
This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel.
This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations.
Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security.
Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent.
Course Lessons
Lesson 1: Introduction to the Travel Profession
Learning how to start your own home-based travel agent business or becoming a highly skilled and respected travel agent is the foundation of this course.
Lesson 2: Types of Travel
There are many different types of travel, and reasons for travel, that a travel agent starting his or her own business will be able to specialize in specific niches.
Lesson 3 : Travel Agent Skills
This lesson will cover the multiple options that are available for individuals wishing to enter the travel industry.,
Lesson 4 : Popular Travel Services
This lesson will focus on how a travel agent should be able to offer potential clients a multitude of travel services in every area of travel.
Lesson 5: Travel Technology
This lesson will go over the basics of rating systems as well as what they can mean to your traveling clients.
Lesson 6: Using Computer Reservations Systems
Understanding the development as well as capabilities of computerized reservation systems helps today's travel agents provide the best and most efficient reservation services for their clients.
Lesson 7: Home-Based Travel Agents
Whether you decide to work in a traditional brick-and-mortar travel agency or start your own home-based travel business, you're going to need to start with the basics.
Lesson 8: Financial Matters
This lesson will focus on helping you set up the books for your new travel agent business as well as familiarize yourself with revenue and expense accounts, accounting systems, and record keeping.
Lesson 9: Marketing and Promotion
Understanding your competition as well as being able to effectively market your services and offer promotions that will attract clients is an important part of establishing your relationship not only with suppliers, but also with clients.
Lesson 10 : Tours Know - How
Understanding how tours work, and what types of tours are available to travelers will help a travel agent provide specific services that meet the needs of clients.
Lesson 11: Dealing with Passports and Visas
Understanding the difference between a passport and visa and the requirements to obtain them are covered in this lesson.
Lesson 12: Matching Travelers to Travel Options
One of the most important capabilities of a travel agent is to be able to match travelers with their desires.
Lesson 13: Finding a Job As a Travel Agent
Experience and creating positive feedback is one of the best ways to build and grow your business as a travel service provider.
Optional Certificates Awarded
Certificate of Merit
Certificate of Academic Excellence
In addition to the standard Certificate of Course Completion, Merit Awards may be issued by the instructor at his/her own discretion and are based on student achievement. Merit awards also incur an additional $30.00 processing fee that covers the customization, printing, and delivery of the award, as well as access to the UniversalClass™ Portfolio Service that documents your achievements online. Official Merit Awards have a serial number that verifies the authenticity of the award (great for employers to verify your achievement).
This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, or educational requirements.
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