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Course Description
Diversity training is not a new concept, but one that many organizations have been implementing into their training programs. The idea is that when employees are exposed to a variety of different cultures, individuals with different sexual preferences and people with various personalities, conflict may occur. Diversity training is designed to assist people in dealing with these various situations so that civil rights violations do not occur.
Diversity training has been utilized in the workplace for quite some time, but often under different names such as:
Race Relations Training
Cross-Cultural Training
Multicultural Education
Diversity extends far beyond race relations in the workplace. It is not only the acceptance of people of color that upper management and CEOs are worried about, it's the acceptance of women, homosexuals and even aging individuals in the workplace. Although there are often several complaints that exist due to the diversification in employees who are hired, such as older employees don't feel as though things work as smoothly as they used to; white males complain about being overlooked for promotions; work isn't as much fun with all of the sexual harassment laws and the many other complaints that people can come up with when presented with a diverse workplace. However, diversification ensures that with properly managed employees and managers in leadership positions, the business can do nothing but grow when they expand the personalities, the racial backgrounds and the genders in the workplace.
Learning Outcomes
By successfully completing this course, students will be able to:
Define diversity in the workplace.
Identify differences in the workplace.
Define ways to overcoming barriers to diversity.
Describe best methods of communicating in a diverse workplace.
Define ways to best manage diversity in a workplace.
Compare and contrast diversity, equal opportunity and affirmative action.
Identify signs of sexual harassment in the workplace.
Describe the best solutions to diversity issues.
Describe ways to implement diversity in the workplace, and
Demonstrate mastery of lesson content at levels of 70% or higher.
Course Lessons
Lesson 1: Defining Diversity in the Workplace
Topics include: Overview of Diversity Advantages of Diversity Identifying Characteristics of Diversity Identifying approaches
Lesson 2: Identifying Differences in the Workplace
Topics include: Identifying cultural differences Identifying Personality Styles Addressing cultural differences Addressing personality differences Improving relationships
Lesson 3: Overcoming Barriers to Diversity
Topics include: Barriers to Diversity Identifying stereotypes and discrimination Recognizing a negative approach to diversity Avoiding discrimination
Lesson 4: Communicating in a Diverse Workplace
Topics include: Effective workplace communication Identifying communication challenges Importance of evaluations and feedback for employees Conducting evaluations and giving feedback
Lesson 5: Managing Diversity in the Workplace
Topics include: Manage diversity in a workforce Identifying the importance of diversity in the workforce Avoiding pitfalls
Lesson 6: Exploring the Differences among Diversity, Equal Opportunity, and Affirmative Action
Topics include: What is equal employment opportunity? What is affirmative action? The relationship between equal opportunity, affirmative action and diversity Fairness vs. equal treatment Diversity and Demographics
Lesson 7: The Impact Diversity Has on a Team
Topics include: Positive impact of diversity Increased creativity Multiple points of view Multiple skills Wider range of experiences and backgrounds
Lesson 8: Dealing with Sexual Orientation and Sexual Harassment in the Workplace
Topics include: Educating employees on harassment policies Implementing a cooperative working environment Identifying, avoiding and reporting employment discrimination Training employees to keep the workplace free of discrimination and hara
Lesson 9: Employee Retention through Diversity Training
Topics include: Identifying the reasons for employee turnover Understanding your employees concerns involving diversity Developing strategies to reduce turnover due to diversity issues Impact of diversity on employee retention
Lesson 10: Finding the Best Solutions to Diversity Issues
Topics include: Gender issues in the workplace Using affirmative action and civil rights legislation to improve the workplace Sexual harassment laws and prevention Discrimination laws
Lesson 11: Improving Corporate Culture and Implementing Diversity
Topics include: What is a corporate culture? Creating an environment that your employees enjoy working in
Improve employee pride in the workplace Improve management awareness of workforce diversity issues
Monitor workforce data Set achiev
This is a non-credit course, and is provided for your personal enrichment.
This course is not intended to be a substitute for any state, government, licensing, certification or educational requirements.
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