The Association of Timeshare Sales Professionals-International [ATSPI].
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Certified Timeshare Sales Professional [CTSP]

The main objective of our Certification is that today companies are not looking for just “salespeople” but rather partners. We know selling timeshare is one of the highest paying sales jobs anywhere, but Timeshare Human Resources want to hire sales individuals who can assist them in saving money, make money or in some way add value to their business offering.

Sales are about building relationships and focusing on your customers' needs, meeting your company's expectations. The CTSP will provide you with both hands-on practical skills and a strategic understanding of pure key timeshare sales issues.

To succeed in today’s highly competitive marketplace, salespeople need to not only have knowledge of their own products and services, but also require an understanding on how to become a successful sales person. Salespeople have to act as advisers, problem solvers, guides and consultants; and be able to demonstrate how they can promote progress, profit and enhanced customer satisfaction for their clients.

This course explains the various roles and responsibilities of the professional timeshare salesperson. It demonstrates how, through skill, self organization, knowledge and strategy, he can effectively make make sales and increase efficiency.

After the completion of the CTSP course, the Timeshare Sales Professional will be able to

• Discover best practices in Personal Timeshare Selling.
• Identify basic effective steps in the Selling Process.
• Explain why product and service are vital.
• Establish trust and confidence between the Sales Consultant and the touring Guests that will eventually become clients.
• Identify techniques to effectively gather information from the guest.
• Make optimum use of your time.
• Identify and creating customer needs.
• Make the presentation.
• Demonstrate closing sales skills.
• Increase sales revenue.
• Comply with ATSPI Code of Ethics and much more...

Who should attend?
This course is especially valuable to:

• Those who are new to sales or are contemplating a career in timeshare sales.
• Those who already occupy or are involved in timeshare sales positions from Agents to Vice-Presidents, but lack formal training or need to be up-to-date.
• Those in timeshare management who are dependent on or responsible for sales results, but do not themselves possess a sales background.
• Those who need timeshare industry recognition.
  

Note: For convenience purposes (and not to make the text heavy for reading) the CTSP course will only use the male gender "he", but this course is equal certification to female and male genders.

"There are only two choices in Timeshare Sales; make progress or make excuses".

ATSPI Instructors Committee

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The Association of Timeshare Sales Professionals-International [ATSPI]
Certified Timeshare Sales Professionals – CTSP

No special requirements.

- The Course does not require any previous education or experience.

- The student should work in or have the desire to work in the Timeshare industry --on a part time or full time employment basis

- The student must be a member of the Association of Timeshare Sales Professionals-International [ATSPI]
| http://www.timeshare-sales-professionals.org/code_ethics.html

Excellence in Timehare Sales

By the end of this course, the Student will able to:
- Discover best practices in Personal Timeshare Selling.
- Identify basic effective steps in the Selling Process.
- Explain why product and service are vital.
- Establish trust and confidence between the Sales Consultant and the prospective client.
- Identify techniques to effectively gather information from the guest.
- Make optimal use of his / her time.
- Identify and satisfy customer needs.
- Make the presentation.
- Demonstrate closing sales skills.
- Increase sales revenue.
- Comply with ATSPI Code of Ethics
and much more...

 

- No extra reading materials or items are required to complete ATSPI online Course.
Everything is available Online.

- Grading Policy
Grading Assignments and multiple choice questions…

Although there is no Passing or Failing mark in this course, obtaining the ATSPI Certificate will demonstrate to employers, the students' level of achievement. A general average 100-point grading scale will be implemented as follow:

Grades are based on ATSPI adopted policy of a 100 points scale. Percentage breakdown:

100% - 92% Certificate of Excellence
91% - 83% Certificate of Outstanding Achievement
82% - 74% Certificate of Merit
73% - 65% Certificate of Appreciation
64% - 56% Certificate of Class Participation
55% - 0% Certificate of Attendance

Grading of assignments is, and always will be, a very subjective process, however it will done be at the sole discretion of Instructors Committee of ATSPI. It will be based on but not limited to the following criteria:
" Completing assignments thoroughly, in detail and within a timely matter (points will drop if essay type questions are not answered with sufficient explanation.)
" Demonstrating a high level of course comprehension based on answers given on assignments.
" Level of participation and attendance

Students are encouraged to take advantage of the Instructor's knowledge and experience rather than dispute their evaluation of assignment answers. Students should also value the feedback provided by the Instructor and apply the recommendations to their skill set.
Course will consist of :
* 15 central lessons,
* 6 annex lessons
* 14 assignments,
* 31 tests
* quizzes, class polls and netlinks.

- Course Duration
Although the course does not have a formal time frame in which it is to be completed, our recommendation is the sooner the student completes the course the better.
Progress Reports and Feedback will be made available to each student with a valid email address.
--Because of prior communications issues, using free email providers, like yahoo or hotmail is not recommended and enrollments using these may not be processed.

Important Notice: If the student is inactive and does not login to the course at least once every 120 days, he / she will automatically be removed after 120 days of inactivity, without warning. Course fees will not be refunded.

This platform contains details of training courses, which the Association of Timeshare Sales Professionals-International known as [ATSPI] is proposing to run from January 2005. ATSPI reserves the right to amend any course details, including fees, prior to enrolment on a course in the light of unforeseen changes in resources or other similar circumstances. ATSPI also reserves the right to decide that a course which has started will not continue to run, if student numbers or any other factor makes it impractical to do so. In such an event, an appropriate refund of any fee paid will be made to the student. Where a course does run, ATSPI undertakes to provide the education and/or training with reasonable care and skill.

Certification requirement, course material and content are strictly based on internal policies, rules and requirements of ATSPI, and are not associated with any external organism outside of ATSPI. Upon completion of a course students will be given the option to purchase a certificate of course completion. In addition student will receive by mail a Certificate issued by ATSPI. This documentation may be used to enhance professional development.

Certificates resulting from the completion of this course will not reflect and/or constitute certification, degrees, course credit or licenses from accredited institutions of any kind. Receiving a course certificate from ATSPI constitutes the level of participation of the students during the online class based on the internal grading policy, terms and conditions set by ATSPI.

Limitation of Liability: In no event shall ATSPI, its directors, officers, employees, affiliates, successors or assigns or other representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive or imputed), product, training liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this Web Site or any content on this Web Site even if ATSPI or its representative has been advised of the possibility of such damages. If you are dissatisfied with this Website and the content thereon, or the terms and conditions of this agreement, your sole and exclusive remedy is to discontinue use of this Website. If any portion of this limitation is found to be invalid or unenforceable for any reason, then ATSPI's total liability to you shall in no event exceed one dollar ($1.00). Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.
- Indemnification: You shall defend and indemnify ATSPI, any third party providers and distributors and their respective officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this Website.
- Governing Law: The Terms and Conditions of this agreement as well as the use of this Website, including any order, or purchase made through ATSPI on this Web Site shall be governed by the laws of the province of Ontario (and the laws of Canada if applicable) therein. You consent and submit to the exclusive jurisdiction of the courts located in the City of Toronto, in the Province of Ontario, Canada, in all disputes arising out of or relating to the Terms and Conditions of this agreement and the use of this Website.
- Additional Terms: Separate additional terms and conditions will apply to purchases of goods and services and other uses of portions of this Website and you agree to abide by such other separate additional terms and conditions on this website.
- Severability" The Terms and Conditions of this agreement shall be deemed severable. In the event that any provision of the Terms and Conditions of this agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
- Entire Agreement: These Terms and Conditions of this agreement, together with the Privacy and Security sections of this Website, constitute the entire agreement between ATSPI and you regarding the subject matter of this agreement, and supersede all prior or contemporaneous communications, whether electronic, oral or written between ATSPI and you with respect to such subject matter. Information and prices of this agreement are subject to change without any notice. Your purchase and/or invoice shall constitute evidence of your consent to the above terms and conditions of this agreement.
- PLEASE NOTE!!! The Electronic Signatures in Global and National Commerce Act states that your "electronic signature" on this agreement is as valid as a written signature on a typed or written copy of this agreement. Filling out the information requested by this agreement and clicking this button constitutes your "electronic signature" and your agreement to the terms of this contract. Furthermore, you confirm that you are authorized to enter into this agreement and you are under no legal disability and that the necessary information you have provided for it is accurate, you must be at least 18 years of age to use our website content. Those persons who are entitled to access this agreement must print it as their original copy. have read and agree to the Online Terms and Conditions of this agreement
The Association of Timeshare Sales Professionals-international [ATSPI]

The Association of Timeshare Sales Professionals-International [ATSPI]
ATSPI Instructors Committee

Upon completion of the ATSPI course, the student will receive the following designation from the Association of Timeshare Sales Professionals-International [ATSPI]:
Certified Timeshare Sales Professional - CTSP.

The Sales Professional will also be included in the "Registry of Certified Timeshare Sales Professionals [CTSP]"